Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for

SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

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4.5 out of 5 stars

stars11.3K ratings10.3K reviews

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Jan 4, 2023

Prcracing5xi

2 out of 5 stars review

Tv is fine. The software and remote are very hard to navigate. Wish I would have purchased something else.

Review from Samsung US

Helpful?

reply from Samsung Brand Ambassador

Hi Prcracing5xi, Thank you for providing us with feedback on the TU7000 TV. Please know it will be shared with our internal product teams. To learn the various features, functions, and settings of the TV and Remote, you can download the User Manual and Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the TU7000 under Crystal UHD TVs > T Model Lineup. If there's anything we can do to help you, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 27, 2022

Opa..

5 out of 5 stars review

quality television

the sound is excellent, great picture, remote is a bit clumsy as the feature button to low for my comfort and fingers. remote could be larger.

Review from Samsung Canada

Helpful?

reply from Operations

Hi Opa, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV!

Apr 27, 2023

Jerry 306

4 out of 5 stars review

I am very happy with the tv The remote could be better designed to make easier to find the right button good overall

Review from Samsung Canada

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Sep 29, 2020

Siavash

5 out of 5 stars review

great image

[This review was collected as part of a promotion.] Very clear and brilliant image and strog sound. also, it has a smooth remote.

Review from Samsung US

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Apr 28, 2022

Sammysung

2 out of 5 stars review

TV good. Remote bad.

The remote is a poor design. Very difficult, impossible really to manage it in the dark. Seems crowded. TV is Samsung and I love it.

Review from Samsung Canada

Helpful?

reply from Operations

Hi Sammysung, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV!

Sep 27, 2023

Anonymous

4 out of 5 stars review

Great TV

Bought this TV almost a year ago and have had zero issues. Set-up was easy and the menu is also easy to navigate

Review from Samsung Canada

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Oct 5, 2023

Hwy_t

4 out of 5 stars review

Overall good TV

The picture is great and sound is very clear. The remote is not as functional as I had hoped. But, overall good.

Review from Samsung Canada

Helpful?

reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Dec 12, 2022

Reino

2 out of 5 stars review

Dumb TV

The remote is slow very inconsistent. My YouTube tv gets stuck and I have to cycle power on the tv a lot

Review from Samsung US

Helpful?

reply from Samsung Brand Ambassador

Hi Reino, Thank you for sharing your experience with the TV remote and YouTube app on the Samsung TU7000. If your app is freezing, not loading, or crashing, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue. Please also make sure your TV is running the latest firmware version. Go to: Settings > Support > Software Update. If you continue having issues with your Remote, please ensure that there is nothing covering or blocking the IR sensor, which is below the Samsung logo on the bottom of the TV. You also may want to replace the batteries in your remote. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Feb 13, 2022

Jjll

4 out of 5 stars review

Good picture

bedroom tv. good picture. hate the remote. not a fan of the smart tv stuff. i act use a roku with this tv.

Review from Samsung US

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Dec 16, 2020

Pam626

5 out of 5 stars review

Best TV

we have the 65" and just love it. the setup is the greatest, easiest yet. great picture and very adaptable remote

Review from Samsung US

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