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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
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4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 6,951-6,960 of 10,373 reviews
Jul 1, 2020
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Nice clear color except for dark scenes!

having read some other reviews, i am now seeing that there are others having the same problem with black and dark scenes. we feel like we missed half the shows since so much of the have dark scenes. very disappointing.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

BARBARA DEBUSMAN: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version on the Samsung website. For further assistance, please contact Samsung TV Support at 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the 'Support' link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Aug 22, 2022
Reviewer name: Love2TV
5 out of 5 stars
5 out of 5 stars review

great bedroom tv

[This review was collected as part of a promotion.] we bought this TV for our bedroom and love it. It's got all the apps and can use smart things on our phone to connect with the tv.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Apr 27, 2022
Reviewer name: Nova Scotia Me
3 out of 5 stars
3 out of 5 stars review

Damaged HDMI

Nice TV but HDMI 2 is damaged - did not notice for a while - now I don't want to lose the TV or drive it an hour away to replace - so have to put up with damaged goods. Nice picture but setup overly complicated.

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Operations

Hi Nova Scotia Me, thank you for sharing your concern with us. Would you be able to share some more details with us so we can help? Give us a call at 1-800-SAMSUNG or use the live chat on our website (www.samsung.com/ca/support) 

May 24, 2022
Reviewer name: ezeren
5 out of 5 stars
5 out of 5 stars review

Works great I Have had zero problems

[This review was collected as part of a promotion.] I have used this tv as an external monitor for my laptop every day and it is almost always on and I have had zero problems with connections. The tv is also bright enough for a well lit room.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 20, 2021
Reviewer name: Samsungguy96
5 out of 5 stars
5 out of 5 stars review

Great features and easy to use.

[This review was collected as part of a promotion.] I use it with all features. Including gaming. Here soon I'll have a gaming computer to have with it.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Apr 6, 2021
Reviewer name: Tezzo7
5 out of 5 stars
5 out of 5 stars review

This product has great features!

[This review was collected as part of a promotion.] I use my tv for video games and youtube plus I watch a lot of movies. I just love the 4k and how crystal clear the picture is, I just can't get enough of it.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 23, 2022
Reviewer name: YiChng
5 out of 5 stars
5 out of 5 stars review

Reaction to controls are a bit slow.

[This review was collected as part of a promotion.] Overall pretty satisfied. But TV's reaction to controls are a bit slow. WiFi connection are good for most situation except for airplay, which is a bit lagging.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 26, 2022
Reviewer name: Jayhog
5 out of 5 stars
5 out of 5 stars review

Great value

[This review was collected as part of a promotion.] TV was easy to set up and has a great picture. Some unexpected built in surprises that were nice to have.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 6, 2020
Reviewer name: Geez
5 out of 5 stars
5 out of 5 stars review

Great picture and great features

[This review was collected as part of a promotion.] I love the screen sharing feature. I also love the apps which allow me to stream music, videos, and movies. It's like a TV & computer all in one. I wish the remote had a full keyboard.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 6, 2022
Reviewer name: Pleased
4 out of 5 stars
4 out of 5 stars review

Always impressed

[This review was collected as part of a promotion.] Always impressed with the quality and craftsmanship of this brand! I am a loyal return customer based on my experiences with previous models. The picture quality is top tier!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648