Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA forMember photos









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Disappointed
very disappointed and really angry with samsung. the user interface is very unintuitive-- took ages to find the apps i wanted (sling and spectrum) and it keeps popping up these junk promoted sites like cheddar that can't be removed. i paid for the tv. i should be entitled to set it up with what i want to watch highlighted and not be forced into this promoted content. also very difficult to watch original netflix content which is too dark. (my previous samsung didn't have this issue). tried the suggestions on various sites where other users shared their frustrations and fiddled with the settings. but basically i'll just go back to watching tv on my laptop or even phone.
disappointedbuyer: Thank you for purchasing the TU7000 TV and for your review. I am sorry to hear that you are not happy with the brightness levels of your picture. If the colors on your TV are correct but just a little too dark or bright you can try Dynamic Picture Mode, or manually adjust the Brightness settings to your liking. Dynamic Picture Mode will make pictures brighter and clearer in bright viewing environments. Go to: Settings > Picture > Picture Mode > Dynamic Or manually adjust the Brightness and other settings to your liking. Press the HOME button on your remote, then navigate to: Settings > Picture > Expert Settings You may also want to disable Power Saving Mode which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings> General> Eco Solution> Power Saving Mode. Ambient Light Detection will also automatically adjust the brightness level of the TV, according to the ambient light level, to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness. Go to Settings> General> Eco Solution> Ambient Light Detection Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update. (1420.0 released on 1/5/21) You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. I hope this helps to improve your picture. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Not so great
has great wifi capabilities! other than that, samsung sold us short on this tv. bad in high lighting situations, very few inputs, the stand is two legs that are horrible and leave you unable to put it anywhere but a long entertainment unit or on a tv mount.
Hi Kevin, Thank you for purchasing the Samsung TU7000 4K Smart TV and for your review. I am sorry to hear that you are not completely happy with your TV’s picture. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings. Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. You can further adjust your sharpness, brightness, contrast, color, tint, contrast, white balance, and more by going to Settings > Picture > Expert Settings Please also give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions
Great TV
[This review was collected as part of a promotion.] I've been using this TV for a month now and I love it! The picture quality is great as is the sound. I love the quick buttons on the remote giving me easy access to Netflix and other aps. I also love that Samsung removed the loud power on/off sound of previous models! Great TV for the price.
Picture perfect quality TV
[This review was collected as part of a promotion.] I binge watch all my shows for hours now my 16 month old take over with her interactive learning programs. I also love taking to my love on zoom that way we can see the whole family picture perfect
This tv is extremely user friendly
[This review was collected as part of a promotion.] The picture is amazing. My son always makes comments about how characters look like they can come through the screen, and how the landscapes look lifelike. We have 4 other "newer" tvs and he has never made any comments regarding their picture quality.
Not perfect, but does almost everything right!
[This review was collected as part of a promotion.] This is my 3rd flat TV purchase since 2006, and my first Samsung. I'm amazed to see the dramatic improvement in value for one's dollar, as well as the technology overall. It's making me feel old...but I digress. Let's get the bad out of the way first. The remote is cluttered and poorly organized, with too many shortcut keys for some functions and not enough for others. I've stumbled into the wrong screen more than a few times while just trying to change the channel or volume. The “smart” interface is also cluttered and pretty illogical. It could benefit from some bloat reduction and start menu type hierarchy, considering it doesn't need to do anything complicated. The “hub” is a fair attempt at this, but still suffers from indelible “sponsored” and “suggested” content. The interface also seems laggy, and I'm fairly sure it's not my Internet connection...sometimes I have to wait a second or two before a command is executed. Perhaps most puzzling is the glitch I encountered and was able to get around by reading a support forum- a new content app can't be successfully installed unless the TV has recently been disconnected from AC power so it can fully reset. Oh well, no big deal. Everything else is great- to my untrained eyes and ears, the picture and sound are great, and the price certainly was right. Just be sure to switch to “FILMMAKER MODE” unless you're fond of the frame smoothing effect that makes everything look like it was shot on home video. Cheers!
Great tv!
[This review was collected as part of a promotion.] I stream movies etc. on it. I love how clear the picture is. The remote is easy to navigate. Simple instructions. And connects to my Samsung app. It also allows Google mini to control it. It even has Ethernet! Light weight yet 75" and several size options. Absolutely 0 complaints thus far & I've had it for approximately 2 months now.
This tv has it all!
[This review was collected as part of a promotion.] I am so satisfied with this television. It has all the apps you desire. It has a great sound system built in. The picture is perfect. It comes with built in tv channels for free tv programs and movies.
Very good value
[This review was collected as part of a promotion.] I purchased this TV for a basement setup to watch streaming services (Netflix, Apple TV, etc). I have a separate surround sound system for the audio. Overall this has been a great TV and I'm satisfied with it for what it is - it is not a comparison with the higher end TVs, but I believe it to be a wonderful choice in its category of features, size, specs. The two minor complaintsI have are 1) the menu feels very slow in its responsiveness. I have a separate LG TV in another room and it's OS/menu is very fast and responsive. The second issue I have is that the remote itself is a bit clunky. Perhaps it's also due to the slow menus, but it makes me also dislike the remote. Again overall I'm very satisfied with the TV and would recommend it to someone looking for a great value option.
Movie and sports
[This review was collected as part of a promotion.] Movie and sports it is great big screen. Clear color I love everything on my 65"TV when you watch movie or sports you can see every detail My husband like it my son use it to play games we love the samsung brand