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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

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Showing 4,801-4,810 of 10,370 reviews
Oct 25, 2020
ABanana5
5 out of 5 stars review

Excellent Sound/Picture

[This review was collected as part of a promotion.] This TV has great sound and picture quality, especially for the price point. So far have only had one issue with the picture quality, but a quick reset of the tv solved the issue quickly. Overall this is my best purchase of 2020.

Review from Samsung US
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Jan 12, 2021
MDBH
4 out of 5 stars review

Good TV upgrade

i like everything about the samsung tv. the sound, picture, size are great with one drawback. the remote is poorly designed. buttons are way too close together and should be lit up for nightime use. one wrong button push at night and you are struggling to find a light to shine on the remote to get the correct button to find the original selection i wanted.

Review from Samsung US
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Jul 23, 2020
Blackthorn
5 out of 5 stars review

Experiencing my Samsung TU Crystal 65" TV

[This review was collected as part of a promotion.] Right out of the box the setup was extremely easy and fast! The remote that came with the TV is a breeze and because it's universal I was able to set my DVD player to it as well. The picture is breathtaking with such clarity and depth, and the colors are vivid. The sound is fantastic, with no need for a sound bar. I would and do recommend this TV. I'm a member of the " Insiders ", and my username is Blackthorn. I was offered this TV at a reduced price in exchange for my review.

Review from The Insiders
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Mar 23, 2021
Arthur
5 out of 5 stars review

Good value

easy to set up and use couple of minor nits. buttons on remote too small, will upgrade remote. 2nd is if in an app watching show and i pause and turn off tv and turn it back on later it doesn't remember where i was, have to start over. glad this is the worse of my concerns highly recommend, beautiful picture and sound. bought a sound bar and don't need it.

Review from Samsung US
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Oct 25, 2022
Mikes55
2 out of 5 stars review

not impressed, not very happy

[This review was collected as part of a promotion.] TV on many channels is to dark and difficult to see....settings do not improve this, remote is inadequate and poorly designed and difficult to instigate.....often have to turn TV off for a while to get it to respond a bit better

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi Mikes55, We appreciate your review of the TU7000 TV's image quality and remote. Please know we are here to help and have a few recommendations to improve your experience. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, if the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings. For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to: Settings > General > Eco Solution> Power Saving Mode. If you continue to have issues, please give us a call so we can better assist you. Contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Mar 6, 2021
Sl2009
4 out of 5 stars review

Great picture quality

great picture quality, i would have given this product 5 stars but the remote buttons are too close together and it is a process in itself to set a sleep timer as there is no button and you have to go through the menu settings. but it is quite lightweight considering its size and the samsung plus tv makes it easier to cut the cable cord.

Review from Samsung US
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Nov 10, 2020
Gareth
4 out of 5 stars review

Great Picture, Confusing UI

[This review was collected as part of a promotion.] I got this television for my grandmother at an amazing price! The picture quality and backlight are wonderfully better than I expected. Similar to the quality on my 2019 model 6900, but with a better backlight that really brings out the extra darks and extra brights. The operating system has been updated too, with a welcomed darker theme to it which is easier on the eyes at night. The input delay and refresh rate are also very nice. I would say it has the best picture quality of any TV of this size and price range. However, as this is for my grandmother, the user interface is quite difficult for those inexperienced to use. The operating system is also a little laggy, but it's probably due to how complicated it is. The main menu is laid out with big tiles, often with a misleading advertisement mixed in. It's relatively easy to navigate standard media apps, but going to the app store and having to navigate through confusing menus to get to the apps you want is difficult for a new user. The settings menu also is poorly organized, some settings are in categories that they do not fit. However, if you can get past the confusing menus, it has a huge amount of media apps it supports, and even a free tv service. Overall I would recommend purchasing one of these televisions.

Review from Samsung US
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Oct 24, 2022
55InchSamsungTV
5 out of 5 stars review

Great New TV!!!

[This review was collected as part of a promotion.] For the price, this was a great addition. I purchased this TV for a guest bedroom. It has great picture quality. The hub for apps does run a little slow, TV remote uses IR which isn't the best. Overall still a great TV for the price. Samsung does make an overall great product for entertainment.

Review from Samsung US
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Apr 16, 2021
Kat22
5 out of 5 stars review

Samsung 4k Crystal UHD TV

[This review was collected as part of a promotion.] This TV is amazing, I absolutely love it..takes a little getting used to the home screen and maneuvering through it, but its worth it..love the Samsung TV plus app...picture quality is amazing..the remote is hard to use in the dark but it will take time to 'know' it...steaming is awesome..lots of apps to use....my boys are begging to play games on it..but its MY bedroom TV..LOL..I would recommend this TV to everyone!!!

Review from Samsung US
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Oct 1, 2020
BL
2 out of 5 stars review

Terrible Remote & Glitched With Gaming System

Bought the TV at a great price and was so excited. Samsung dropped the ball on this with the remote. It is not intuitive at all, and the buttons are so small and crammed together that you end up pushing 2 or 3 buttons at a time. Also, anytime you make any adjustments to your picture setting and want to go back to what you are watching, you have to wait for the home screen banner to drop off the lower 1/3 of the screen because trying to push the button to get it off will result in it going to a completely different screen/app. It also glitched (completely blacked out) badly for several seconds at a time while playing Xbox action games like Halo or Nascar (the glitching would cause you to crash in driving games and take hits in Halo. I ended up returning the TV because the remote was that bad and it was driving me crazy because of the glitching issue while gaming. Sam's customer service was awesome!

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