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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 4,601-4,610 of 10,373 reviews
Oct 5, 2020
Reviewer name: Mountainbearnc
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] I love Samsung products! I've only owned Samsung TV's. I bought this one for my mountain cottage. The picture is fantastic and has great sound for the low cost of the TV. I would definitely recommend this model.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 21, 2020
Reviewer name: Hawktendy
5 out of 5 stars
5 out of 5 stars review

This product is great for gaming!

[This review was collected as part of a promotion.] This product has been amazing so far. The automatic game mode, and the crystal clear picture compliment video games really well. The difference between a 1080p tv and this product is a game changer.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 21, 2020
Reviewer name: Ladywarrior
5 out of 5 stars
5 out of 5 stars review

Superb Pictures

[This review was collected as part of a promotion.] Can't compare with other brands for Superior Picture quality and love the price I paid for the Samsung smart TV. I have been spending more time watching tv since the pandemic started and really appreciated its superb overall quality.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
May 22, 2022
Reviewer name: Miniboi5082
5 out of 5 stars
5 out of 5 stars review

Good tv for price and Color correction.

[This review was collected as part of a promotion.] I personally love this tv because it was a big upgrade compared to my 24 inch old tv. The colors are shown much better than I thought since this tv is pretty low price. I did a ghosting test where I did notice minimal ghosting but it was there, personally I'm not bothered by this but some people might want crisp movement. I would recommend to have separate speakers although the built-in speakers are quite loud they might not reach the desirable loudness.For streaming this tv is great specialy for animated films. Overall I'm happy with the purchase of this tv even if it doesn't have very loud speakers and also has a tiny bit of ghosting.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 22, 2020
Reviewer name: Sydney
2 out of 5 stars
2 out of 5 stars review

Glitchy

this tv hasn't worked well at all and i've only had it for 2 weeks. expected a brand new tv to work amazing for at least that amount of time. periodically won't load my apps, like hulu for example, and makes me reset my tv in order to get any of them to work, which in turn makes me have to re-enter all my info. shuts off randomly and wont turn back on for 10 min. screen flickers on certain apps/channels and wont ever go away. the color of everything on the screen turned green for a whole day, nothing fixed it until it just stopped the next day. the list goes on and on, definitely disappointed.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Sydney, I am sorry that you experienced multiple issues with your TU7000 4K Smart TV. If your TV has recently auto-updated its firmware, several of these issues should have been fixed (i.e., the color glitch your experienced). After the update is installed the TV will shut down and restart. Once the TV restarts, press and hold the Power button until the TV turns off and back on. If your TV is still flickering or dimming sporadically, you may need to disable some of the energy efficiency features. Disable Ambient Light Detection, Power Saving Mode, Motion Lighting, or Contrast Enhancer. Settings > General> Eco Solution> Ambient Light Detection Settings > General> Eco Solution> Power Saving Mode Settings > General> Eco Solution> Motion Lighting Settings > Picture > Expert Settings > Contrast Enhancer Run Picture Test. When the tested image quality is normal, check the signal of the connected device. Settings > Support > Device Care > Self Diagnosis > Picture Test I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Sep 30, 2020
Reviewer name: drakcip
5 out of 5 stars
5 out of 5 stars review

Finally! A GREAT Smart TV!

[This review was collected as part of a promotion.] This is the best TV I have ever owned! I already had a major brand smart television which was sizable but was starting to glitch. I am so happy I found the Samsung Crystal UHD TV! The reviews on this smart television were wonderful including the price point! The color schemes and resolution are out of this world! If it's family movie night, we feel as if we're in an actual theatre! The stereo sound makes you feel as if you're in the show! The smart features are an added bonus and will only add to the ease of use for this spectacular television! Did I mention the remote control? So, so many features without being overwhelming. I can just sit back with remote in hand and let the entertainment begin! In the end, I come back to the brand – Samsung. Samsung never disappoints!

Review from The Insiders
Helpful?3V8BU16WBLTL13878902648
May 23, 2022
Reviewer name: Luis81
4 out of 5 stars
4 out of 5 stars review

The tv is great but it was damaged way too fast

[This review was collected as part of a promotion.] It adapts to what you are using it for. For example I turned my ps5 and it turned itself on and in game mode. If I put a streaming service it changed to movie mode, etc. The quality of the image is really great

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 22, 2020
Reviewer name: Gator
5 out of 5 stars
5 out of 5 stars review

The thin design is great for wall mounting.

[This review was collected as part of a promotion.] Beautiful picture and very easy to navigate with the remote ,setup was very easy and there are tons of options for your personal preferences. I have several Samsung products and all of them perform excellent.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 6, 2020
Reviewer name: Werejamming
5 out of 5 stars
5 out of 5 stars review

The picture is fantastic!

[This review was collected as part of a promotion.] We had a difficult time watching our regular shows for a while because the picture looks so real. We couldn't quite place what it was that was causing us to have a weird perception thing going on. We finally agreed the extreme video quality makes the actors look so lifelike that it makes it appear like bad acting. It was funny, but now we have acclimated to the ultra high def and really enjoy the television. We could never go back to the old 720p that we used to have.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 25, 2020
Reviewer name: Becky
1 out of 5 stars
1 out of 5 stars review

Picture too dark!

this tv is the worst picture ever. it changes every time i turn it on no matter what i put the settings on i can't see dark scenes 100% of the time. very disappointing. we've had a samsung for 25+ years and now i'm questioning whether we should go with a different brand. we are turning this tv back in today, 3 days after receiving it.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Becky: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions