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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

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Showing 4,581-4,590 of 10,370 reviews
May 24, 2022
MyBigScreen
4 out of 5 stars review

Great TV..

[This review was collected as part of a promotion.] I purchased this tv for our family room and to have the 4K experience. The 75” screen with its color and clarity is really good. The only reason I gave 4 stars is because of the remote… small narrow remote with to manny buttons real close together. The four navigating button you have to make sure you hit or you will hit the back arrow button out of the app, then you'll have to restart the app. Overall the the TV is awesome!! But the remote is meh!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 9, 2022
alfieg
5 out of 5 stars review

features price and picture

[This review was collected as part of a promotion.] third Samsung TV purchased with ideal price size and features for my needs. I stream a lot. the interactive guide and menu are user friendly intend to purchase for guest room an additional tv. Samsung has continued to meet my expectations

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 2, 2022
Llama007
5 out of 5 stars review

Has incredible picture

[This review was collected as part of a promotion.] I love watching my shows on all my different streaming apps and how user friendly it is, it is so user friendly in fact that even my grandmother has no trouble with it and we no longer have to tape the remotes s

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jan 27, 2022
Bosman
2 out of 5 stars review

Good screen, awful software

in the age of tv's now where every one has their own software, this samsung interface is one of the worst. its so extremely laggy that its hard to even navigate the menu and the input from the remote is terrible too. the interface itself is not smooth and far from user friendly. i have already bought a google chromecast with android tv to plug in and use instead. the only reason it got more than 1 star is because the picture quality is nice when you are finally able to pull up what you want to watch.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi Bosman, Thank you for your review of the TU000 Crystal UHD TV and sharing your experience with slow remote response time. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Oct 5, 2022
FortniteL0ver
3 out of 5 stars review

Samsung Crystal TV

[This review was collected as part of a promotion.] I really enjoy Samsung's tvs they're always high quality and have an ecosystem of products that can share features with the TV. The image quality is clear and colors bloom brightly when I watch Netflix or play on my xbox. The sound quality surprised me when I first used the TV speakers, it sounds great rivaling even some high quality sound boards. The crystal TV is overall a great TV with crystal clear picture😉 and crisp audio that I don't even need to buy a separate audio system. My only major complaint is the menu. I'm not sure if it's only me but the menu is soooo slow. I press to move to another app and it takes a solid 5 to 6 seconds for it to respond and even slower when first turning it on for the day. I checked the storage and it only has like 47 megabytes out of 2 gb left of free space. Most apps you cannot delete to free up space and that's my only guess to why it's so slow and unresponsive like cold starting an old Ford in the dead of winter. If they could address that issue I would leave a higher rating. Otherwise this is a great TV especially for families.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi FortniteL0ver, Thank you for your review of the Samsung TU700D TV. We appreciate your feedback and are here to help you! Please follow the below tips to help resolve the issues with a slow menu and User Interface. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, we will utilize the self-diagnostic tool, which further optimizes performance, checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 21, 2020
SportsFan
4 out of 5 stars review

TU7000 Crystal UHD 4K Smart TV (2020)

[This review was collected as part of a promotion.] I have had this TV for several months now and so far I am very pleased. The picture is very crisp and clear especially in 4K format. I also find that the menu is very extensive for this price point. The Tizen operating system is very smooth running with no complaints. I'm not that crazy about the remote though. I constantly push the wrong button cause of the button layout. I think Samsung should rethink the remote for this particular model. If the remote was better regarding button layout this probably would have got a better rating.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 6, 2020
CrystalB
5 out of 5 stars review

Great Quality

[This review was collected as part of a promotion.] Great quality for the price. I absolutely love the quality of the picture for the TV and the fact that I can control my TV with one remote. With the other brand I replaced, I still had to use my cable remote and my tv remote. Thanks Samsung!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 22, 2022
Wolfee1969
4 out of 5 stars review

Decent for the price.

[This review was collected as part of a promotion.] Home use, streaming and Ota. Screen clarity is decent for entry level, could be brighter. Menu settings are easy to navigate and the processor does a decent job controlling functions. Annoying that app menu pops up when turned on. Internet browser works well even though no physical keyboard or mouse. Can stream video through browser which is nice. The onboard sound is decent with full tonal quality and richness. Recommend turning bass down as there is distortion when playing action scenes. Optical works well. Volume is obviously fixed in this setting and receiver volume must be used. If tv speakers are used when using optical, there is a chamber/hall effect that is Annoying. Turning down tv will remedy. Remote works well but button feel and layout in dark room settings is cause for many mis presses on remote unless you can memorize the lay out by feel. Have owned the 65 and 55 models about one year. Longevity remains to be seen. Overall, for this price point there are options with a brighter picture. Vizio comes to mind. However the sound on that brand is lacking and if not internet connected a message appears center screen telling you to connect to internet and will not go away on ANY source. And as of 1 year ago, there was no way to turn this notification off. Overall, am satisfied with both purchases.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 13, 2020
drakcipj
5 out of 5 stars review

A Great Smart TV !

[This review was collected as part of a promotion.] Unboxing and setting up this television was a breeze. Samsung makes set up so simple and allows you to personalize as you wish. The picture is better than I expected and makes you feel as if you are a part of the action. Sound quality is very good which is what Samsung is famous for! The remote is easy to use and has many different functions. This television would be great in any room and is bound to be a crowd pleaser!

Review from The Insiders
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Sep 17, 2020
DaCyphur
4 out of 5 stars review

Very nice tv

[This review was collected as part of a promotion.] Well overall it's a very nice UHD Crystal display..had a problem running it at 4k with my xbox but instead it wants to run at 1440p which still nice. Would have liked the option to customize the placement of the quick select icons in the home menu..some but not all are capable. Setup is easy and menus easy to navigate. Not bad for the price though. I give this tv a 4/5.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648