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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 4,531-4,540 of 10,373 reviews
Oct 23, 2020
Reviewer name: ReluctantShopper
4 out of 5 stars
4 out of 5 stars review

Decent TV for the money

[This review was collected as part of a promotion.] Have had the TU7000 for a few weeks now and, in general, the TV has served my needs for a great price. It replaced a first-gen flat screen TV that was half as big and cost three-times as much 10 years ago. The TU7000 is a good budget TV. It's has a good clear picture and it is nice to have access to online streaming platforms native to the smart TV interface. However, it is difficult to see REALLY dark movie scenes and the app could be more user friendly. Overall, I'm please with the purchase so far and would recommend it to a friend.

Review from Samsung US
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Jul 23, 2021
Reviewer name: DebDeb
5 out of 5 stars
5 out of 5 stars review

Easy to get starting watching a great picture!

[This review was collected as part of a promotion.] I enjoy watching cable, over the air and streaming from apps in the living room. The large 60” TV is great from anywhere in the room. Color is vivid, sound is good and it was extremely easy to set up.

Review from Samsung US
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Oct 23, 2020
Reviewer name: Bobby
2 out of 5 stars
2 out of 5 stars review

Picture looks fine but lag is horrible

i got this tv because the price was "right" for me as someone who doesn't watch very much tv. but you get what you pay for. i was satisfied at first, but after a few weeks the lag became extremely frustrating. the tv has hardly any storage space (mine shows 1.16 gb of total space - couldn't believe how little space there was) and it's pre-installed with junk partner apps and ads that you can't remove. i imagine this slows down the tv considerably and contributes to much of the lag. if you accidentally hit one of the pre-installed app buttons on the remote it takes up to 10 seconds to load, then you have to go back to the home screen to go back to the app you just were in, wasting another 10 seconds. overall i am disappointed, the tv looks fine but the experience is very frustrating.

Review from Samsung US
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Jun 29, 2021
Reviewer name: Jimp49erfan
5 out of 5 stars
5 out of 5 stars review

Greater than expected

[This review was collected as part of a promotion.] The QleD82 inch TV that I have has remarkable unbelievable color and clarity. Even when I'm not using the surround system the sound Excels in quantity. And the Ease of switching to different channels and apps is remarkable.

Review from Samsung US
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Oct 26, 2020
Reviewer name: Sam75
5 out of 5 stars
5 out of 5 stars review

Would buy again and again. Because I have

[This review was collected as part of a promotion.] This is my go to TV whenever someone asks for opinions on purchasing a new set. I currently have 4 of these models in my bar. The set up and interface is simple. Picture is ABSOLUTELY AMAZING running 4k. The television comes preloaded with quite a few apps, plus a large selection in the app store to choose from. One thing I really like is the Samsung Plus service that comes included. Many great shows and channels for free as long as you have internet connection. So many great options to make this your home entertainment hub, whether its movie night with the family, watching sports, or gaming with your buddies, look no further.

Review from Samsung US
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Apr 12, 2020
Reviewer name: Max1111
1 out of 5 stars
1 out of 5 stars review

Display and wifi issues

My 50" TU7000 is defective on day one so it's going back to the store. I used it for at most an hour before the screen went completely blank. Remains blank across every input source, can't even get a menu to show up or the screen to flicker while power cycling it. So whatever, mine is defective, it happens. However, during the brief time I was able to use it, I also had the wifi completely fail until I unplugged the tv from the wall to power cycle it. So I'm skeptical of the wifi card they used. I was also unimpressed with some lag and sluggishness from the operating system and the maximum brightness of the display seemed rather dim. At the price point I was totally satisfied with the features and picture quality and I was prepared to deal with a handful of minor issues, but with the possibility of shoddy wiring and a poor wifi card across the line I think I need to choose a different model/brand. Hopefully I'm wrong and I got the worst example.

Review from Samsung US
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reply from OBA

Max1111, I am very sorry that you had experienced issues with your TU7000 Crystal UHD TV, and had returned it. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. You can also check out our entire 2020 TV lineup from our 85" 8K flagship Q950TS QLED TV to our lifestyle The Frame Series and more at: https://www.samsung.com/us/televisions-home-theater/tvs/all-tvs/ Again, my sincerest apologies. We hope to regain you as a customer in the future. -Samsung Ambassador

Jun 6, 2022
Reviewer name: tvdude
4 out of 5 stars
4 out of 5 stars review

Nice picture

(This review was collected as part of a promotion.) Kind of an impulse buy to replace another tv that broke suddenly. Nice quality picture. Seems to have a bit of glare in sunlight. Sound is a bit muffled compared to the tv it replaced. Nice features and tv design is very slick. Overall happy with the purchase. Price is very good.

Review from Samsung Canada
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reply from Operations

Hi tvdude, thanks for your review. We regret to hear your sound is muffled but we're confident we can help! Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

Jun 16, 2022
Reviewer name: o3ccam
4 out of 5 stars
4 out of 5 stars review

Great for the price, very pleased.

[This review was collected as part of a promotion.] I use my TV for daily gaming, movies, streaming, etc. I have enjoyed the picture quality and setting options available. The only downside to this device would be the limited HDMI ports but it is manageable and not a huge downside. I would recommend this TV to anyone looking to upgrade on a budget.

Review from Samsung US
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Mar 8, 2021
Reviewer name: Vapatsfan
3 out of 5 stars
3 out of 5 stars review

Love the picture

i do really like this tv but there are issues with the hdmi ports. i have a soundbar that is hdmi arc as well as directv. i had them both plugged in and they worked fine for a month or so but something happened where if i have them both plugged in, i will not get any sound and an error message pops up saying my soundbar is not hooked up to the hdmi arc port which it was. not sure what needs to be done to fix this issue but looking on the forum boards, it seems i am not alone with this issue. other than that, the tv is great!

Review from Samsung US
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reply from Samsung Brand Ambassador

Vapatsfan: Thank you for reviewing Samsung’s TU7000 TV and sharing your experience with the HDMI connection. You may want to follow these troubleshooting steps to check your connection. 1) Power off all HDMI devices connected to TV 2) Disconnect all HDMI cables from TV 3) Power off and unplug the TV's power cord from the wall outlet 4) Press and hold the TV power button for 30 seconds 5) Reconnect HDMI cables back to HDMI ports on TV 6) Re-plug the TV's power cord back into the wall outlet and check the TV. If you need further assistance, please contact Samsung Customer Support, and a representative will gladly help you. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 31, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Goodness I'm not sure where to start. I wasn't sure what a difference HD to UHD would be but you can truly tell the difference for the picture quality is so vibrant. Haven't figured out the difference between my old tv and this one with the crystal UHD 4k. Works great with Alexa and google assistant. When I was telling my very young grandson I got a new 4k smart tv with game enhancer, he said I'll be over if my mom will bring me. The setup was a breeze even for me! I'm enjoying my new 43" crystal UHD 4k smart tv. Needless to say.

Review from Samsung US
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