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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 4,441-4,450 of 10,373 reviews
Jun 16, 2022
Reviewer name: MikeMike
5 out of 5 stars
5 out of 5 stars review

No need for a couch!

[This review was collected as part of a promotion.] We bought this 75” Samsung for our family room in a new house. My brother and I installed the unit on the wall right after moving in and having the Wi-Fi connected… it was amazing! The color, the ease of use, the intuitive design of the remote, even the non-amplified sound was great! Unfortunately though, we were not able to bring our old furniture up to the family room b/c the stairwell was too tight, but that hasn't stopped up from watching that big screen while sitting on the carpet! Thanks Samsung! The picture is nice that there's little need for a new couch!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 11, 2021
Reviewer name: TVLover2020
4 out of 5 stars
4 out of 5 stars review

Good for basic TV watching

[This review was collected as part of a promotion.] I use my TV just about everyday for YouTube videos, Hulu etc. I love that is simple and easy to use . Whenever I need to wirelessly connect my laptop to use it as a screen it's great. Picture and sound are good but the remote control drives me crazy. The remote is slow in response often (even when batteries are brand new) and the buttons seem to get stuck when pressed which makes annoying clicking sound and can be unbearable. Often also the apps on the TV crash despite me reseting it and and using upgraded firmware.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Feb 13, 2023
Reviewer name: Norm F
3 out of 5 stars
3 out of 5 stars review

Fantastic TV, terrible remote

i've had this smart tv for over a year now and i love the features and ease of setup. however, the remote control is a disappointing inferior version of the one that came with my last samsung tv, a 50" mu6300. the lack of a voice search feature is sorely missing and would enhance the experience of this tv, even if it had to cost a bit more as this unit is an entry level and a great value for the price. another irritating feature of the remote is the pre-installed netflix and prime buttons which get pressed unintentionally all the time. come on mr. samsung, give us the better remote and i'll give you two more stars. thanks for all

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi Norm F, We appreciate your feedback on the TU7000 TV remote; please know it will be shared with our internal teams. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 11, 2021
Reviewer name: Dili
4 out of 5 stars
4 out of 5 stars review

Great value killer screen

[This review was collected as part of a promotion.] This tv was reasonably priced. As always, Samsung hit home with the screen and bright picture. Had it now for over a year. Love it. Truly only issue is hdr is too dark at times. Samsung has tried to fix it by few updates which helped. Hopefully they do fix it. Cuz then it'll be 10 out of 10!

Review from Samsung US
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Mar 14, 2021
Reviewer name: Annie
5 out of 5 stars
5 out of 5 stars review

HATE HATE HATE the teeny poorly designed remote!!!

absolutely hate the remote control but i seriously love the tv but the remote leaves a lot to be desired. it either needs to be 3” longer or the main direction arrows need to be more mid location. it's extremely difficult to hang onto!!! in fact, i can honestly say i really really hate it!! hate hate hate hate hate hate the remote control!!!!!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jul 31, 2020
Reviewer name: ElChuco915x5
5 out of 5 stars
5 out of 5 stars review

4k, 55", Samsung at a good price!

replacing my 10 year old samsung 55" led 1080p tv that was in my bedroom. that tv rocked, nothing wrong with it, passing it down to the kids so they can game. i wanted to take advantage of the 4k content. the bad: the remote control. seriously! it's 2020 and you kept the same remote from 15 years ago! no voice control, same old school remote! i'd pay an extra $30 on this tv for a better remote. yes, you have an app, but it wants me to have my location to always on, i don't think so!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
May 25, 2022
Reviewer name: btsworldwide
3 out of 5 stars
3 out of 5 stars review

Does the job

[This review was collected as part of a promotion.] This replaced a working LG tv, although it is much bigger. I find the color is a bit off. The Power and Energy Saving is a nice feature, but it does not get to a low enough brightness. I find it is still too bright especially for night viewing. The biggest issue I have is the remote control. I always have to turn on a lamp to push the correct buttons because it has no light. How do you spend that much money for a mediocre remote control? I have hit the wrong button many times, partly because the buttons at the bottom of the remote are too small. The special buttons for Netflix and Prime and Samsung TV are useless and take up too much room on the remote.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

btsworldwide: Thank you for purchasing the TU7000 TV and for your review. I am sorry to hear that you are not happy with the brightness levels of your picture. If the colors on your TV are correct but just a little too dark or bright you can try the different Picture Modes or manually adjust the Brightness settings to your liking. Dynamic Picture Mode will make pictures brighter and clearer in bright viewing environments. Go to: Settings > Picture > Picture Mode > Dynamic Or manually adjust the Brightness and other settings to your liking. Press the HOME button on your remote, then navigate to: Settings > Picture > Expert Settings You may also want to disable Power Saving Mode which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings> General> Eco Solution> Power Saving Mode. Ambient Light Detection will also automatically adjust the brightness level of the TV, according to the ambient light level, to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness. Go to Settings> General> Eco Solution> Ambient Light Detection Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. I hope this helps to improve your picture. Should you need further assistance, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. ~ Samsung Advisor

Oct 21, 2020
Reviewer name: atank
5 out of 5 stars
5 out of 5 stars review

Samsung Great Value and Super

[This review was collected as part of a promotion.] Samsung TU700D is a TV that comes with pretty solid build quality if you consider that we are talking about the lowest cost per 55" Samsung offering this year and certainly is not giving away its budget nature when you first look at it. Audio quality is good, but really needs the Samsung sound bar for best audio visuals. We love the remote design and functionality, simple to use, and it will get the job done just fine for the price you pay. If you are looking for an extremely low budget, affordable TV point of view then the Samsung TU7000 is an excellent model that can offer you many hours of casual viewing pleasure either for streaming, broadcasting or gaming.

Review from Samsung US
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Jun 17, 2022
Reviewer name: Maualrods7
3 out of 5 stars
3 out of 5 stars review

Great picture quality but poor audio quality

[This review was collected as part of a promotion.] The smart tv has an excellent image quality and a good design, unfortunately the audio quality and the streaming cause disappointments very often. I have tried several ways (including calling the Samsung remote service) and I can't get my cell phone to send a signal to the TV through Wi-Fi In the case of audio, it is not much better, it has very few options to be able to configure a good sound, since the voice is not clear at all and there is a lot of background noise

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Maualrods7: Thank you for purchasing the TU7000 TV and for sharing your feedback regarding the sound quality. There are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to: Settings > Sound > Sound Mode You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We look forward to hearing from you. ~ Samsung Advisor

Jul 18, 2022
Reviewer name: Dan R
3 out of 5 stars
3 out of 5 stars review

Tv ok

only had tv for couple hours, would return it if it wasn't such a pain. tv picture is good after a few settings changes. my biggest problem with tv is wifi, it freezes up when streaming. ended up using roku to stream with, no problem with roku. get that its a entry level samsung tv but disappointing considering that hold wifi signal

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi Dan R, We appreciate your review and feedback on the Samsung TU7000 TV issue of freezing up while streaming. Please know that Samsung prides itself on high-quality products and a great customer experience. We are here to help you! Please ensure your TV’s firmware is up to date, which includes updates to improve lag. You can check this by going to Settings > Support > Software Update and then easily update from there. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor