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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 4,271-4,280 of 10,373 reviews
Jun 22, 2020
Reviewer name: Berto88
1 out of 5 stars
1 out of 5 stars review

Broken after 1.5 Months

I had only owned this TV for 1.5 months before it suddenly decided to start turning on and off, over and over. I scheduled a warranty service repair and it took them a week and a half to come out. Finally the repair person was here last week, replaced the main board, then told me the screen needed to be replaced and he had to order another part. So far I have been without my new TV for over 2 weeks now. DO NOT BUY!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Berto88: I am very sorry that you have experienced multiple issues which have caused you to be without your TV for over 2 weeks. I understand your disappointment and frustration. Your user experience is very important to us and will be shared with our teams. Should you wish to check the status of your repair or need any further assistance, please contact us: 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com Again, my apologies for the inconvenience you have had. ~ Samsung Solutions

Sep 20, 2021
Reviewer name: Jessafer
5 out of 5 stars
5 out of 5 stars review

Great clarity

[This review was collected as part of a promotion.] This TV has been used from everything such as traditional tv, streaming, to gaming. I am absolutely thrilled with a clarity and sound just from the TV alone. The details in the games are phenomenal. I like the fact that there is a ether Port directly on the TV so I don't have to connect it remotely. And with the HDMI ports being able to connect to all of my devices is simple. The Smart TV aspect of it is also great. Easy to use and understand.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
Reviewer name: kmcdonnell
5 out of 5 stars
5 out of 5 stars review

Samsung TV

[This review was collected as part of a promotion.] Amazing video, bright and almost real looking profile on the TV. High definition, best quality from a tv i had ever had. My purchase was not a regret, and i will now make sure any tv i have to buy in the future will be a samsung. customer service is great as well, very helpful and thorough.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 26, 2021
Reviewer name: Daisy26
3 out of 5 stars
3 out of 5 stars review

Interface Could be Better

i love the picture since that was the mail reason purchased the tv. the only issue is the interface it lags, i had to search for the apps i wanted, was unable to remove apps the tv came with enough though i wasn't going to use them. our 1st tv was a roku which was very easy to use compared to samsung they just had a terrible picture.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Nov 13, 2020
Reviewer name: Cores
5 out of 5 stars
5 out of 5 stars review

Amazing life like picture

[This review was collected as part of a promotion.] It was time for a new Entertaining area. What a difference this TV makes in the space. Once I dialed into the settings, it is perfect for movies and sports. Now everyone wants to come over for the big game.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Dec 14, 2020
Reviewer name: ShaqsThirdFoot
4 out of 5 stars
4 out of 5 stars review

Having Issues Watching Live Sports

overall i am pleased with this tv. my only issue is the image quality when i am watching live sports. honestly - i can't watch live sports because every player is pixelated like a 1992 madden character on the original nintendo system. aside from this - no issues - but if you watch sports expect a learning curve to figure out a solution because i haven't found one.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 9, 2022
Reviewer name: Xsweetcreaturex
3 out of 5 stars
3 out of 5 stars review

This product is okay

[This review was collected as part of a promotion.] Only issue i have with this TV is that it never seems to want to stay connected to the internet or has internet connectivity issues. Its been like that since out the box, i gave up and just decided to use a firestick with it.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi Xsweetcreaturex, Thank you for sharing your experience with Internet connectivity. If you’re experiencing issues with the Wi-Fi connection, we suggest you try the following: 1. Use 5Ghz Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router, so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may want to enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. I hope these tips help resolve your concerns. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Aug 23, 2022
Reviewer name: DukeyDuke
4 out of 5 stars
4 out of 5 stars review

Duke's review

[This review was collected as part of a promotion.] TV is very pleasant to watch. I think it has great color and the settings are pretty straightforward. One thing that I wish was different was the remote control I wish it was easier to press the buttons and get it to command the TV but other than that it's a great TV

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 27, 2021
Reviewer name: Jaaneette
5 out of 5 stars
5 out of 5 stars review

Apps

i really like how this tv comes with so many apps and connects to so many channels using a satelite you literally dont need cable with this tv! also i love how easy it is to connect to it and the app on your phone is so futeristic i was surprised how cool it was to swipe around haha

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 23, 2022
Reviewer name: Maypine
5 out of 5 stars
5 out of 5 stars review

Great Entry Level TV

[This review was collected as part of a promotion.] I bought the TU7000 to be the main TV in our house, and it has been a great TV so far. It's a great price for an entry level TV, and it has very good picture quality. Plus it's backed by Samsung, which gives me additional comfort.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648