Bought this TV in 2021 and broke after 3 years. Doesn't get used a lot but now just flickers on and off. Can't factory reset it or anything. Seems like the capacitors are a piece of junk and cheap on this unit. I only buy Samsung but never had a TV break after only 3 years. This may change my future purchasing

The picture quality is pretty good. However, it takes between 1-2 minutes to fully load the apps and be ready to use. If you were to watch Netflix, it would take 15 seconds before you can adjust sound at all, there is a lag. Then if you select Netflix it would take 1-2 minutes to load before it is ready to go. Unreasonable. Also, when paired with bluetooth, it has a frequent skip in audio every 30 seconds to 1 minute. I tried with multiple devices and it is certainly the television.

Less than a two year with the Samsung Crystal and the television has completely stopped working. The TV literally woke up this morning and said I quit. I have tried reasoning with it all day but the consensus is that Samsung TV are trash products and that I am not the only one who has experienced this problem. After a year and half of service, the TV is now on a continuous boot loop in which it is starting and shutting down in a matter of seconds… I didn't even get to say good bye.

Two years on and still doing it all. I've used it for broadcast, internet (SAMSUNG CHANNELS), Prime, Netflix, etc., and Alexa. The Bluetooth connects easily to my sound systems. The remote has a few buttons but can be navigated using tactile details built into the design. As with all sensitive electronics; I would recommend using a protected power source: UPS or surge protection.

I love my new tv….I bought a a 2nd one without hesitation 😊

Absolutely love this TV. Everything about it makes me happy.

i very love my samsung tv the remoye and all menu in the tv

Pretty good basic 4K Tv. It's a also huge but you will get used to it after a while.

This set is fantastic. 4K for under $550 and free delivery with a 3yr warranty included!

Nice one! Worth to buy! It has been used for a year and performed beyond our expectations