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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

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Showing 381-390 of 10,369 reviews
Nov 16, 2021
bigike
1 out of 5 stars review

well it was a good tv until....

it started power cycling on and off.. with no picture. i tried several of the "youtube" fixes but to no avail... this thing is only a year old. i think im going back to sony. never had an issue with them.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jul 26, 2020
Anonymous
2 out of 5 stars review

Very poor sound quality

this tv at max volume has very low very poor sound quality was very disappointed as i own and love many samsung products i have been a very loyal customer but this purchase has pushed me to other brands not happy

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

JAMES WHITAKER: Thank you for sharing your user experience with this TV. I am sorry that you are not completely satisfied with its sound performance. You may select from several Sound Modes and advanced settings to meet your personal preferences. Press the Home button on your remote, and then navigate to Settings > Sound > Sound Mode You can also customize the sound with Expert Settings. Home > Settings > Sound > Expert Settings. For assistance with these features or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Sep 2, 2020
Omar
5 out of 5 stars review

WoW!!!! exactly what I needed

amazing t.v. i purchased the tu700 a month ago sound system without sound bar is amazing. worth buying!! it's not to expensive. universal remote is spectacular

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 18, 2021
Dave
4 out of 5 stars review

Good picture

i like everything about the tv except that i cannot get it to retain my password for my wifi. everytime i turn it back on, i have to re-enter my password to get streaming shows.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 1, 2021
SamsungUser
1 out of 5 stars review

Lasted under 2 yrs from purchase date.

[This review was collected as part of a promotion.] Bought this 10/29/2019 and the power supply stopped working a few days ago. Won't turn on, screen turns "on" black screen then off. Red light flashes few times then nothing.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Apr 17, 2025
Nope
1 out of 5 stars review

Do not recommend

The typing on screen is not intuitive, the remote buttons are also not placed in normal spots. After about 1.5 years, all the sudden it stopped working, luckily under warranty but they replaced the whole backside of the unit.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 13, 2024
SOLID
5 out of 5 stars review

Nice telly!

Two years on and still doing it all. I've used it for broadcast, internet (SAMSUNG CHANNELS), Prime, Netflix, etc., and Alexa. The Bluetooth connects easily to my sound systems. The remote has a few buttons but can be navigated using tactile details built into the design. As with all sensitive electronics; I would recommend using a protected power source: UPS or surge protection.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 27, 2024
Heavy
5 out of 5 stars review

Samsung 4 life!!!!

I've had my tv since 2020 and other than an occasional wifi signal loss it has performed excellent. I also have a 70" and a 55". All have exceeded my expectations. Additionally, I have a 43" that's not a smart TV. I've had it since 2003 and it's still works and performs at a high level. Samsung definitely has my seal of approval!!!!

Review from Samsung US
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Nov 26, 2024
Tv buyer
2 out of 5 stars review

Good picture but very slow apps and poor bluetooth

The picture quality is pretty good. However, it takes between 1-2 minutes to fully load the apps and be ready to use. If you were to watch Netflix, it would take 15 seconds before you can adjust sound at all, there is a lag. Then if you select Netflix it would take 1-2 minutes to load before it is ready to go. Unreasonable. Also, when paired with bluetooth, it has a frequent skip in audio every 30 seconds to 1 minute. I tried with multiple devices and it is certainly the television.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Dec 20, 2024
NurseDuney
1 out of 5 stars review

AWFUL and DO NOT RECOMMEND

Less than a two year with the Samsung Crystal and the television has completely stopped working. The TV literally woke up this morning and said I quit. I have tried reasoning with it all day but the consensus is that Samsung TV are trash products and that I am not the only one who has experienced this problem. After a year and half of service, the TV is now on a continuous boot loop in which it is starting and shutting down in a matter of seconds… I didn't even get to say good bye.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648