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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 3,541-3,550 of 10,373 reviews
Sep 15, 2020
Reviewer name: Russell90
5 out of 5 stars
5 out of 5 stars review

amazing quality

[This review was collected as part of a promotion.] I love this television. the sound quality really helps you escape . the picture quality alone makes it the best tv I have ever owned. it emmersifies you in the experience and makes you feel like you are really in the shows. with video games you can really enjoy the gaming world . the Samsung plus channels are just a bonus.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 15, 2020
Reviewer name: Viewer1997
4 out of 5 stars
4 out of 5 stars review

This product is overall amazing.

[This review was collected as part of a promotion.] This product is easy to use; I really like it. The only negative thing is that it will occasionally flash when bright light is in a show, however this can be mostly fixed by changing the picture settings.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
Reviewer name: Donnie
4 out of 5 stars
4 out of 5 stars review

Great TV For The Money

[This review was collected as part of a promotion.] I have had this TV just over a year now. I upgraded from another Samsung that was several years older. The picture is significantly better than what I had (I know this is still lower quality than what is out there currently) and for the price I am not sure you can get a 65" TV at this quality for cheaper. Also bought a Samsung sound bar at the same time and am impressed with that as well. Only annoying thing on that is I wish they had a way to mount them together without needing aftermarket mounts. It should come with something for the same brand TV. Only problem I have been having with the TV is after about a year I have had wifi connection issues. It is very intermittent and all I need to do is do a hard reset on the TV by either unplugging it or holding down the power button for about 30 seconds. I don't watch TV daily so its not a big deal to me, but could be for others with the same problem.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Apr 26, 2022
Reviewer name: Tony Zee
5 out of 5 stars
5 out of 5 stars review

Great television for the price!

We have had this tv over a month and are very pleased with the quality. The picture is clear, it is the perfect size for an average family room and the features were very easy to program. It provides excellent features and performance for the price.

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Operations

Thank you, Tony Zee! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Oct 25, 2022
Reviewer name: BADREMOTE
3 out of 5 stars
3 out of 5 stars review

Good picture, Slow remote and response time

[This review was collected as part of a promotion.] The TV works fine. it has a good picture. The remote function however is terrible. It takes several seconds after the button you pushed registers with the TV. Often you aren't sure if it the button worked so you press again and then it jumps all over. The sounds quality is fine. Again, the accessibility with the remote and the function of the main menu is one of the worse I've experiences with a TV and is a deal breaker. I wouldn't buy another one.

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi there, Thank you for your review and purchase of the TU700D TV. Please know we are here to help. I recommend ensuring that you have the latest Firmware. To do so, go to Settings> Support> Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 26, 2020
Reviewer name: Abnerc7
5 out of 5 stars
5 out of 5 stars review

The best tv in his category

[This review was collected as part of a promotion.] The best experience ever I didnt have full confidence when I bought the TV but once I turn it on it was amazing the tv has some of the best graphics on his category the color is perfect and the clarity of the image are stunning and the sound quasi perfect

Review from Samsung US
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Aug 6, 2020
Reviewer name: Disappointed Danny
2 out of 5 stars
2 out of 5 stars review

You get what you pay for in a low-end Samsung TV

i didn't expect this model to look as good as a quantum dot tv, and especially not anywhere near as good as an oled, but i did think it would be an improvement on my old 1080p tv from a lesser brand. sadly, it isn't. if my family looks at the tv fairly straight on, the picture is okay, but if anyone is off too far on the side, it gets considerably more washed-out. bright content looks pretty vibrant on the tv, but dark content, especially in movies, looks terrible. large black areas look splotchy and take over sections of the screen, even with movie mode on. any, yes, i have updated the firmware. picture aside, it has only two hdmi ports, and one is taken up if you use an arc soundbar. really, samsung?

Review from Samsung US
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reply from OBA

Disappointed Danny: Thank you for purchasing the Samsung TU7000 4K Smart TV and for your review. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings. Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings After your firmware update, you still may need to restart your TV. Should you need further assistance with settings, features, or functions, please contact Samsung Customer Support. Samsung TV Support is available at 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Sep 27, 2022
Reviewer name: Matthew
5 out of 5 stars
5 out of 5 stars review

This TV was a game changer.

[This review was collected as part of a promotion.] I had been using the same TV for years and was content with what I had. On a whim I bought this TV and since then I've realized how much I had been missing out on. Wgether it be its 4k resolution or 60 hz refresh rate, this TV can make a major difference in your movies, games or a anything else. I thought only having 2 hdmi ports would be an issue but there are several methods of bypassing that issue should you need to and 2 hdmi ports is honestly plenty for most people. The sound quality is fairly good and I have never had issues with tge speakers being to quiet which I have had issues with in the past. I also found myself really enjouing the smart TV capabilites more than I expected, especially the convenience of inputs changing automatically depending on what was in use. Finally, the range of options available to customize your viewing experience is varied and detailes. I especially appreciate the available "Game mode" which offers reduced latency which allows full appreciation of the 60 hz refresh rate. Overall, whether you are looking for a TV to watch movies with your family or game on one of your consoles, I'd be hard pressed to find a better option then this.

Review from Samsung US
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Jun 16, 2022
Reviewer name: Leo000
4 out of 5 stars
4 out of 5 stars review

Great tv for the value

[This review was collected as part of a promotion.] I got this TV two years ago and I love it. I use it as my main TV at home for watching Movies and gaming. The image quality is very good but not as crisp as other models also the original sound speakers are pretty fair. Again for the price it's a really good TV.

Review from Samsung US
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Sep 15, 2020
Reviewer name: UHDFavorite
5 out of 5 stars
5 out of 5 stars review

Crystal Clear!!

[This review was collected as part of a promotion.] My new Crystal UHD TV is the best upgrade I made!! The image is on my favorite movies and tv shows are crisp and the colors are vibrant. Not to mention the home selection button which allows me to easily navigate from watching my favorite shows on Netflix to keeping up to date on my health on the Samsung Health app. There's so much this TV has to offer and I can't wait to discover everything!

Review from Samsung US
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