Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

Member photos

  • +1564 images
Sort by |
Showing 3,321-3,330 of 10,373 reviews
Sep 28, 2020
Reviewer name: Nina
1 out of 5 stars
1 out of 5 stars review

Truly regret this purchase

saved for 1 year to buy a new tv because we loved the samsung ui but this tv has been riddled with problems, the biggest one: the remote. old tv had a remote w/ clean & simple design (the play/pause button were the same, less buttons, the volume button clicked up & down but if you pressed the middle it muted). fantastic. new ‘universal' remote has a 1000 buttons & 90% of the time they don't work. we power the tv on & it blasts sound at us, we click vol -, the sound will not budge. also when trying to press home we'll click either the netflix or prime video short cuts on either side of home & it'll take 5 minutes to exit out & get to the app we want to use, hulu. which does not have a shortcut on the remote w/ 1000 buttons. tons of other issues as well. wish we'd gotten a roku tv.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 16, 2020
Reviewer name: Nelle
5 out of 5 stars
5 out of 5 stars review

amazing picture quality

[This review was collected as part of a promotion.] The 4k crystals really make my gaming experience so much more enjoyable. The clarity of the games is so clean. There is no blur when the movements in the game go fast. And that also goes for movies. So overall I'm very happy with the purchase.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 12, 2020
Reviewer name: MahaloBunny
4 out of 5 stars
4 out of 5 stars review

Purchased for workout area

[This review was collected as part of a promotion.] Purchased for new work out area. Specifically wanted smart and wi-fi tv. And also tv that interacted with Comcast. This tv does provide all of this. Best view is with highest settings to get best picture. Also have a 8QLED. Picture is not as crisp, however for the use of the tv and the price it provides want is needed for the use and area.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
Reviewer name: 321Driver
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Love the tv. Great features, picture and ease of use. Would recommend to anyone. Would buy another one but don't have the additional room. There products have been very reliable and are a great value.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
May 6, 2023
Reviewer name: Robert
1 out of 5 stars
1 out of 5 stars review

Mr

I am so upset that when I turn my TV on or off the opposite happens to my wife's Samsung in the room real close by I think the technology in today's place we should be able to isolate remotes but according to Walt things I reviewed I cannot do that disappointed to say the least

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 6, 2021
Reviewer name: FSUNoles101
5 out of 5 stars
5 out of 5 stars review

Amazing TV

[This review was collected as part of a promotion.] Absolutely love this TV. I am a Samsung fan and supporter. 6 Samsung phones on my mobile plan for my family. Along with watches and headphones. Refrigerator and washer and dryer are all Samsung. But this TV is by far my favorite. Love the size and display and obviously the price and craftsmanship of this product by one of if not the best electronics manufacturer in the world!!!!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 16, 2020
Reviewer name: RCK3
3 out of 5 stars
3 out of 5 stars review

Nice Image but Some Lag on Home Screen

[This review was collected as part of a promotion.] The TV images are more than acceptable. It is nice and clear. However, wish the remote had a HULU TV button. Plus the remote seemingly lags moving the cursor over when utilizing the home screen and switching apps. That is my least favorite feature but the TV is fine and worth the affordable price.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

RCK3: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jun 28, 2022
Reviewer name: Brandi
3 out of 5 stars
3 out of 5 stars review

Just need a working device

i have only had this samsung tv for about 3 weeks now. i have already had trouble with things freezing and just now the sound went out. too soon for this many issues. i have had a few samsung tvs and other devices. the worst was my samsung fridge..already said i would never buy another samsung refrigerator but now do i have to swear off the tvs too. come on samsung you have to do better. for the amount of money spent this should not be happening especially so soon.wondering if it just needs to be returned.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi Brandi, First, I want to thank you for being a Samsung customer. I’m sorry to hear of the issues you’re experiencing with things freezing and the sound going out on your Samsung TU7000 TV. We are here to help. Please try the below troubleshooting suggestions. To assist with your sound going out: 1) Please check the volume control of your TV, and then check the volume control of any external devices (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between any external device and the TV and then try the cable connection again. 2) Set Sound Output to TV Speaker by going to Settings > Sound > Sound Output. 3) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > Sound > Expert Settings > Digital Output Audio Format > Auto. To ensure performance is fully optimized, please ensure your TV is running the latest firmware as this may help with the freezing. You can check to see what software version your TV is using, and if there is an available update through the settings on your TV, Go to Settings > Support > Software Update. I hope this helps. If your problem persists, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 21, 2020
Reviewer name: SportsFan
4 out of 5 stars
4 out of 5 stars review

TU7000 Crystal UHD 4K Smart TV (2020)

[This review was collected as part of a promotion.] I have had this TV for several months now and so far I am very pleased. The picture is very crisp and clear especially in 4K format. I also find that the menu is very extensive for this price point. The Tizen operating system is very smooth running with no complaints. I'm not that crazy about the remote though. I constantly push the wrong button cause of the button layout. I think Samsung should rethink the remote for this particular model. If the remote was better regarding button layout this probably would have got a better rating.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 27, 2022
Reviewer name: Dat1Hawaiian
5 out of 5 stars
5 out of 5 stars review

Very pleased

[This review was collected as part of a promotion.] I'm very pleased with my t.v it's the perfect size for my house and we can watch just about from anywhere in the house as well at our in our back yard. I really enjoy gaming on it I think I rather do that instead of watching TV. But all in all Im am very happy with the picture and sound that come from my TV.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648