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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 3,151-3,160 of 10,373 reviews
Sep 15, 2020
Reviewer name: Moussa
1 out of 5 stars
1 out of 5 stars review

Mirroring Doest Always Work, Sluggish Navigation

It's a beautiful TV when it works HOWEVER, i would say half of the time when I try to airplay or mirror to the TV, it won't work. Whether it's airplaying my iphone's or macbook's home screen, or airplaying through the youtube app, apple music app, spotify app.. etc. Sometimes it works and sometimes it doesn't. For this I tried restoring the TV to factory settings, deleting my wifi network and setting up at again, and even having my wifi provider reset my router, nothing worked. Recently I tried downloading an app onto the tv, I press install, and the status bar doesn't fill up, then the "installing" button turns into "install", again - app not downloaded. One time, I turned the TV one and the resolution was all messed up, with green patches replacing shades in whatever's playing. That i fixed through a TV factory restore, but still an inconvenience nevertheless. Finally, navigating with the arrow keys through the apps on the TV is SO SLOW, like there is a lag, so sometimes you end up pressing the same button twice thinking it didn't pick up the first command then the the selection suddenly jumps 2 spaces and just so not smooth. in summary, so many different issues were present in this TV since day 1, and it's not cheap, so I wouldn't recommend this.

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
Reviewer name: TechConnoisseur
4 out of 5 stars
4 out of 5 stars review

Great Value

[This review was collected as part of a promotion.] The picture quality is great (4k really shows the details) and there are a lot of settings available to adjust the picture and sound to your liking. Has a lot of features, including connectivity to a local network and control from the SmartThings platform. The only dislike is the inability to completely synchronize the audio and video due to not having the option to delay both the audio and the video (audio can be delayed, but when the audio is already behind the video, the video needs to be able to be delayed too).

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 11, 2021
Reviewer name: Rlcowboyguitar
5 out of 5 stars
5 out of 5 stars review

Excellent TV for movies and live sports

[This review was collected as part of a promotion.] We upgraded from a 60' TV to an 85' TV and what a difference it has been! Everything jumps off the screen, vivid colors with no lagging or pixelization. Samsung Smart View with my Galaxy phone integrates so well for things that must be shared from a cell phone. Most of the streaming service apps are available for download in the built in app store on the TV. It's far surpassed my expectations.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 10, 2020
Reviewer name: Tv user
3 out of 5 stars
3 out of 5 stars review

Glitchy software

pandora often needs a restart after extended listening, the 'still listening?' button alone doesn't get it. pandora also plays same song twice frequently, which has never happened to me on any other device. had to factory reset after one week because no apps would work, tv just kept jumping back to hdmi input when i tried to run any app. hoping it gets better, the pandora problems are livable, but the factory reset is a terrible nuisance.

Review from Samsung US
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reply from OBA

Tv user: Thank you for choosing the TU7000 Crystal UHD Smart TV and taking the time to share your experience. I apologize for the inconveniences you have had with your apps not working properly. You can try cold booting your TV, updating your TV's software, deleting, and downloading the app again, and a completing full reset of Smart Hub to correct the issue with the app. You can search online for ‘Samsung Support TSG01003027’ for step-by-step instructions. If you need further assistance, please know that Samsung Customer Support is here to help, and can be reached via any of the below options: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Sep 21, 2020
Reviewer name: SleepyTV
5 out of 5 stars
5 out of 5 stars review

Easy set up

[This review was collected as part of a promotion.] I have purchased Samsung products for years and setup has never been easier. Connecting external wireless devices takes very little time and effort. On screen troubleshooting tips helped me resolve one connection issue immediately.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 16, 2020
Reviewer name: Jacthejays
4 out of 5 stars
4 out of 5 stars review

Everything Is Great But.......

[This review was collected as part of a promotion.] We really like the quality of the picture and the ease of getting to our favorite apps. The only thing that we can see that needs improvement is the sound. We have had to use a sound bar with some of the apps. Its a really great product.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Nov 11, 2020
Reviewer name: jackblack67
5 out of 5 stars
5 out of 5 stars review

Great Color!

[This review was collected as part of a promotion.] Love this TV! Great color and everything is crystal clear. The UHD 4K really shows. Set it up in my bedroom and its the perfect size. Didn't have an issues setting this TV up. Smart TV functions are easy to access and use.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 22, 2020
Reviewer name: krynk
5 out of 5 stars
5 out of 5 stars review

Great purchase!

[This review was collected as part of a promotion.] I purchased this a few weeks ago from my living room and LOVE it! The picture quality is amazing. I also very much like the easy access app buttons on the remote for Netflix and Amazon Prime. I could not be happier with my purchase and have had no issues thus far.

Review from Samsung US
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Sep 27, 2022
Reviewer name: jgv404
5 out of 5 stars
5 out of 5 stars review

Beautiful Image and Sleek Design

[This review was collected as part of a promotion.] This TV is mostly used for entertainment purposes only. It is in the living room and it is a way for the whole family to watch and stream movies/shows considering it's size. It doesnt look out of place or bulky thanks to its sleek design. The 4K resolution of the display along with the vibrant colors makes the experience absolutely entrancing. The UI isn't hard to navigate at all, very simple and straight forward to understand, everyone from the youngest to oldest in our family is able to use it. Sometimes it is used for gaming (online and offline), and the TV is rather responsive when inputting commands. We have yet to experience any issues. Overall great product for families.

Review from Samsung US
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Jul 29, 2022
Reviewer name: TexasGinger
5 out of 5 stars
5 out of 5 stars review

Home Run for a tv buy!!

[This review was collected as part of a promotion.] I do nothing but stream and having this TV has made it an absolute dream! Since getting it, sports events or other big events on TV have been at our place because of the quality and size of it!! The app selection and the selection you get from Samsung TV is incredible. I overall love it and am looking into buying a couple other Samsung TVs for other rooms. rate it 10/10 any day.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648