Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

Member photos

  • +1563 images
Sort by |
Showing 2,961-2,970 of 10,373 reviews
Apr 23, 2023
Reviewer name: MatthewS
2 out of 5 stars
2 out of 5 stars review

Be aware that YouTube TV is problematic

Bought two of these….43 and 55 inch. But YouTube freezes up on both. It appears the Samsung doesn't work well with YouTube. I bought these 30 days ago. So now I have no idea what I am going to do. Watching tv and having it freeze up is so frustrating. Did all the troubleshooting with YouTube. It is the tv.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 16, 2022
Reviewer name: MediaGuy
5 out of 5 stars
5 out of 5 stars review

Great midsize TV

[This review was collected as part of a promotion.] This is my first Samsung. We were able to cut the cord with cable. This TV has everything you need for streaming and antenna. Best decision I have made on a TV for a while. I use to be a Visio buyer, but not anymore. I will get Samsung from here on out. Must buy, any size!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 14, 2021
Reviewer name: FreddylovesSamtothasung
5 out of 5 stars
5 out of 5 stars review

My Ole Resolution

[This review was collected as part of a promotion.] I would use this tv as the latest gaming station. So I can feel one with my friend, the tv of course. Maybe watch the most Kickin, Rippin, Poppen, Lockin me into. To the most brilliant. View of the 21 century movie experience. Or just maybe lay back. With my trusty device. Turn on the smartview feature. Maybe get alittle bit spontaneously and launched into my phones world. This tv would hold me in the morning, noon, an night. Until then I'm just a dreamer. Yes I should dream hard for the tv of my dreams!! Samsung Crystal Ultra HD. The Difference Is Samsung.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 23, 2022
Reviewer name: DiscerningBuyer
1 out of 5 stars
1 out of 5 stars review

Samsung Scrap

[This review was collected as part of a promotion.] This TV is junk, from the defectively-designed remote to the malfunctioning software. The remote is semi-round with a very smooth texture, making it difficult to grasp securely. It is dropped constantly as a result. The buttons on it are too small and too close together, resulting in the wrong button being pushed (often the Exit button); which leads to a wholly different set of issues. Most bewildering is why the remote buttons do not light up when the remote is held. Use of the remote in little to no light is especially frustrating. The buttons are difficult enough to find without compounding the problem due to lack of a common feature found in the vast majority of competitors' TV remotes. Finally, the software often malfunctions. If it is not defaulting to Samsung TV despite selection of a streaming (or other) service, it is not loading the viewer's choice of programming. As a result, the viewer is forced either to turn off the TV and upon restart re-select the viewing choice and hope for the best (often multiple restarts without success); or to unplug the TV from the electrical outlet then start from scratch once the TV is on. The frequency of both scenarios is so high that the TV will soon be replaced.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi DiscerningBuyer, Thank you for your feedback and review of the Samsung TU7000 TV. We can certainly understand your frustration with the Software issues you are experiencing; this is not what we like to hear! Please know we are here to help you and want you to be delighted with your purchase. To resolve the Software issues, please try these troubleshooting steps. First, let's ensure your firmware is up to date. Please go to Settings> Support > Software Update. You can easily update your firmware from here. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. If you want your TV to default to the last app used, you can utilize the Autorun Last App feature. To enable this feature, follow the steps below: 1) Navigate to Settings > General > Smart Features > Autorun Smart Hub 2) Enable the Autorun Smart Hub feature 3) Navigate to Settings > General > Smart Features > Autorun Last App 4) Enable the Autorun Last App feature Also, we appreciate your feedback on the remote and will send this information to our internal product teams. For now, please know that Samsung is compatible with most universal remotes. If you have any questions or need to troubleshoot these issues further, please give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info Thanks for being a part of the Samsung family! ~ Samsung Advisor

May 24, 2022
Reviewer name: ShalaJ04
5 out of 5 stars
5 out of 5 stars review

I love the crisp picture

[This review was collected as part of a promotion.] This is my first TV I've ever saved up and bought myself, being a single mom of 4 kids life hasn't been easy these last few years and I put $50 a month aside for a year and bought the one I wanted and I couldn't be happier:)

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 16, 2020
Reviewer name: NeedNewRemote
4 out of 5 stars
4 out of 5 stars review

I love Samsung T.V.s, except....

[This review was collected as part of a promotion.] I recently purchased this model, which is my 4th Samsung t.v. in my home. Everything is great, except the remote is from the 90s. All my other Samsung t.v. have the sleek, slimline, 7 button/2 toggle switch remote. I am extremely disappointed having to use a 100 button (exaggerated, but not) remote on my newest t.v. I also purchased the recommended sound bar and love it too.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 16, 2020
Reviewer name: Stepmc
5 out of 5 stars
5 out of 5 stars review

Great features & awesome picture

[This review was collected as part of a promotion.] I often use airplay to connect to my laptop, iPad, and phone to my TV, and the connection is always quick and easy, and the picture quality isn't lost! I also love how easy it is to customize my home screen with the apps that I use most often.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Apr 10, 2021
Reviewer name: BestTv20
4 out of 5 stars
4 out of 5 stars review

This product allows me to do so much on it.

[This review was collected as part of a promotion.] This product allows me to go on the internet. Has options to download apps and watch TV off the internet. Easy functions. Allows me to change from cinema picture to regular throughout watching. It is an overall great product.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
May 19, 2020
Reviewer name: Venidayoung
5 out of 5 stars
5 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] This Samsung tv has a great picture. The image really is crystal clear. This is a great option for a inexpensive tv. The remote has some apps shortcut buttons for quicker access. The tv itself has a bunch of preinstalled apps and even a great feature to be able to watch free movies and tv shows. It was fairly easy to set up but was a bit heavy so it took 2 people. All in all it definitely exceeded my expectations based on the price point.

Review from The Insiders
Helpful?3V8BU16WBLTL13878902648
May 27, 2022
Reviewer name: Duke
5 out of 5 stars
5 out of 5 stars review

Surpassed expectations

Had it for over a month now and keep finding new stuff. I am sure our service provider has a lot to do with it but they are only as good as the tv you are viewing them on. Love the free wi if channels that came with the tv. Awesome picture quality and sound. Could not be happier

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Operations

Thank you, Duke! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.