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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 2,811-2,820 of 10,373 reviews
Oct 21, 2020
Reviewer name: timefree
5 out of 5 stars
5 out of 5 stars review

The features of this tv satisfy my families needs

[This review was collected as part of a promotion.] This tv has very good features that make it reasonably easy for older people to adapt to modern tv's. Being able to make the tv be available to help from Samsung thru the internet has been a big help to make questions disappear as the Samsung techs have been very good in solving our concerns.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 31, 2021
Reviewer name: S Womg
1 out of 5 stars
1 out of 5 stars review

Don't buy this tv

this is the worst tv i got from samsung, it broke down after the 1st month of normal use, fixed with warranty coverage, the lcd had to replace because of the malfunction, it turns on and off with the black screen. after a year it blacked out again with the same issue.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 24, 2021
Reviewer name: Michael2watch
5 out of 5 stars
5 out of 5 stars review

4K makes a real world of difference!

[This review was collected as part of a promotion.] I use my TV to watch live TV & series as well as movies. Streaming movies from different apps. Crystal Processor 4KPowerful picture quality! The ultra-fast processor transforms everything you watch into stunning 4K. The TU7000 Crystal UHD TV unlocks hidden detail at four times the quality of Full HD. Plus, Universal Guide helps you find exactly what you want to watch, quickly and easily.

Review from Samsung US
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Sep 15, 2020
Reviewer name: mitch
1 out of 5 stars
1 out of 5 stars review

Not as smart as I'd like

i hate my new samsung tv. it is supposed to be a smart tv. it comes with a bunch of junk apps that samsung prevents me from removing. also when i try to move the apps that i most use on to the front page of the menu it can't be done because of all the clutter. i want a menu that allows me to customize not accept a bunch of junk apps and clutter

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

mitch: The Samsung Smart Hub offers a large collection of popular apps ranging from entertainment, fashion, sports, weather, games, streaming, VOD, kids, and much more. Please know that you can customize the Smart Hub by removing apps from or adding apps to the home screen. You can also rearrange apps to your liking. Simply select an app, press, and hold the Enter key. You’ll see a popup menu with options to move or remove it. Should you have further questions or concerns, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 11, 2021
Reviewer name: Samsungannite4life
5 out of 5 stars
5 out of 5 stars review

I love this tv!

[This review was collected as part of a promotion.] I love this TV! It's the best TV I've ever owned hands down. Never have had any problems. Love the curve. Lets me view at more places in my living room than my old crappy television ever did. With way less glare. Plus smart features and more free channels with Samsung TV... Why didn't I buy this new TV sooner! A definite no brainer!

Review from Samsung US
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Oct 11, 2021
Reviewer name: Earlytiger
5 out of 5 stars
5 out of 5 stars review

I love my new Crystal TV

[This review was collected as part of a promotion.] I use my crystal TV primarily for streaming I enjoy the features of being able to connect my television and have all of my sources of video to be amplified to 4K resolution. I love the feature of upscaling all of my video sources yeah sources this is a really good feature.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 29, 2021
Reviewer name: girldad4
4 out of 5 stars
4 out of 5 stars review

HUGE TV!

[This review was collected as part of a promotion.] We purchased this tv when looking to upgrade to a larger screen tv. We had a samsung 60 inch plasma that worked fine but was wanting something bigger. The 4k is pretty good but remember I'm coming from a plasma that has a high refresh rate so it's going to look different. The tv has a lag on the home screen so I still use my Roku box. But overall I'm not disappointed with the purchase and would recommend this for an entry level 82 inch 4k.

Review from Samsung US
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Jan 29, 2023
Reviewer name: Ljwil
2 out of 5 stars
2 out of 5 stars review

Does Not Last

Bought this TV less than 2 years ago and it has already gone out. When trying to power on the backlight will come on and then it will shut off. It does this repeatedly while plugged in. The visual was good (while it worked) and Alexa did work well with it most of the times. I've read other reviews and seem that other people have had this issue as well. This is my 2nd Samsung TV and they just do not seem to last long at all. Should've stuck with LG.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi Ljwil, Thank you for sharing details of the image issue you’re having. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area on Samsung's website. Go to Support (upper right corner) and select Schedule a Service Appointment. This will allow you to find a location nearest you to help you with your repair. Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 21, 2020
Reviewer name: Terry
5 out of 5 stars
5 out of 5 stars review

Great Product

[This review was collected as part of a promotion.] The TV had been weatherized for patio use, When it arrived the instructions were clear and easy to follow. It was quite simply attached to an outside pedestal mount without any cable or other physical input source. Our local cable app was downloaded along with ESPN, HULU and Disney. Reception has been crystal clear and the sound projects well across the patio area. Using my phone's bluetooth I have been able to have the sound relayed through the speakers in our hot tub. This permits enjoying the TV even with the jets on full. All-in-all a great purchase!

Review from Samsung US
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Oct 25, 2022
Reviewer name: markscheap
5 out of 5 stars
5 out of 5 stars review

Awesome picture quality.

[This review was collected as part of a promotion.] We purchased this TV for our main bedroom to replace an older one. We looked around at many different brands but the picture quality and features of the one we bought were markedly better than the others. We are very pleased with our selection.

Review from Samsung US
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