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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 2,571-2,580 of 10,373 reviews
Mar 4, 2021
Reviewer name: domi
3 out of 5 stars
3 out of 5 stars review

Great tv ...But

this tv is great as far as what im able to view ..graphics and things like that but the tv itself at tikes can just be irritating. i noticed if im gone for too long it will unconnect from the wifi and i have to unplug the tv for it to connect again and i know its not my wifi. its getting to the point where every single time i come home i have to unplug to tv and plug it back in for it to work and im over it , its only been three months that ive had it . ive also noticed the picture is a but grainy at times when i turn it on and so again i have to fo and unplug the tv for a clear picture. my tv is only a couple steps away but for the money my boyfriend paid for this tv we expect it to work properly.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

domi: Thank you for purchasing the TU7000 TV. I am sorry to hear that you are experiencing issues with your Wi-Fi connection and occasionally seeing a grainy picture. You may want to go through these steps to check your connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 6, 2021
Reviewer name: FSUNoles101
5 out of 5 stars
5 out of 5 stars review

Amazing TV

[This review was collected as part of a promotion.] Absolutely love this TV. I am a Samsung fan and supporter. 6 Samsung phones on my mobile plan for my family. Along with watches and headphones. Refrigerator and washer and dryer are all Samsung. But this TV is by far my favorite. Love the size and display and obviously the price and craftsmanship of this product by one of if not the best electronics manufacturer in the world!!!!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 15, 2020
Reviewer name: live4me
5 out of 5 stars
5 out of 5 stars review

Best tv for everyone

[This review was collected as part of a promotion.] I love everything about this tv. I've used several smattered tv's but this is the best. From easy installation and set up to display. I have no prior knowledge of TV set up but I was able to set this up within 5mins using the instruction attached. The display and graphics is 100%. It has several free stations. When I do not know where the control is I just use the SmartThings app on my phone and it works perfectly fine just like the remote. You wouldn't regret buying this. This is the best smart tv ever, I'm sure anyone who buys this will never regret purchasing it.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
May 23, 2022
Reviewer name: teeVken
5 out of 5 stars
5 out of 5 stars review

Exactly what I expected

[This review was collected as part of a promotion.] I expected a high quality tv and Samsung delivered. I use my tv mainly to stream movies. I use it in all different kinds of lighting environments and it looks great and the sound is the best I have heard out of tv.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 8, 2020
Reviewer name: Basariya
5 out of 5 stars
5 out of 5 stars review

Nice TV with good qualities

[This review was collected as part of a promotion.] The picture on this TV is stunning right out of the box. I do have a calibration disc that I use to fine tune the settings on my TVs. I didn't have to change any settings. I was really impressed with that. The sound from the built in speakers is also really very good. The remote is very simple to use and as a bonus it is a universal remote that works my DirecTV system and my sound bar. So no more having 3 or 4 remotes laying around. This thing has almost no frame to speak of which is very sleek looking. It has all the built in apps that you need with dedicated buttons on the remote for Netflix and Amazon. It also has built in Disney+ which is awesome. There are plenty of connections for all your other equipment such as sound bars, game consoles, and DVD players and you can control them all with this TV and remote. The drawbacks I can see is I can turn television on and off with Alexa, but do nothing else.

Review from The Insiders
Helpful?3V8BU16WBLTL13878902648
Oct 20, 2020
Reviewer name: MommaBear
2 out of 5 stars
2 out of 5 stars review

Can't add new apps

i bought this tv a month ago, and so far the experience has only been worse day by day. initially for 2 weeks the screen was flickering so much, it would irritate your eyes. then we have been trying to install few basic apps like youtube kids, disney+ and none have been installed. we click install, and the white button "install" goes gray for few seconds and turns white again. no message why this is happening. we haven't installed any new apps, just the ones that come pre-install. some pre-installed apps are really stupid ones -- who watches hgtv from an app and does web browsing on tv? webpages are the worst and you can't even remove these not-for-goof apps. though samsung is a popular product, but these people have never used web-browsing on tv! have to return it back

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 13, 2022
Reviewer name: Sam5ung
3 out of 5 stars
3 out of 5 stars review

Issues with TV

[This review was collected as part of a promotion.] We use this for Direct TV and Streaming services. Sometimes there are lagging issues, pictures also becomes distorted/blurry. We have always used Samsung products, especially televisions because of quality of pictures. Also currently have model number UN55HU7250F and PN51E450A1FXZA and UN75NU6080F. We prefer the UN55HU7250F over all the others. Wish it was up to date, and not curved. Picture quality is best in our opinion.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 26, 2020
Reviewer name: Platinumpluss1
4 out of 5 stars
4 out of 5 stars review

65 inch samsung 4k tv

[This review was collected as part of a promotion.] My television has a very clear and crisp screen. The only complaint that I have is that every now and then the sound goes off. You can turn the volume up but it doesn't come back on until you turn the set off and turn it back on.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 21, 2020
Reviewer name: Dragond93
3 out of 5 stars
3 out of 5 stars review

After two weeks

[This review was collected as part of a promotion.] Set up was great easy walkthrough using my smart phone. Picture is great for both gaming, streaming, and movies. I have it hooked up to Alexa and while she doesn't fully function at times this could be due to the tv, Alexa herself, or the application SmartThings. BIG ISSUE: the screen had lines causing bad picture quality only two weeks into the purchase we returned it for the same model and will be monitoring the tv closely.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Dragond93: Thank you for sharing your review of the Samsung TU7000 TV. I am very sorry that issues with your TV have caused you to exchange it. I completely understand your disappointment. Should you need assistance with your new unit, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Aug 23, 2022
Reviewer name: Loren1
5 out of 5 stars
5 out of 5 stars review

This product has great features!

[This review was collected as part of a promotion.] I use my TV for everyday use including streaming and gaming. Having Samsung TV app and all of the added apps I use built into the TV are so convenient. I love not needing an added device to access streaming services. The video and audio is amazing.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648