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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 2,521-2,530 of 10,373 reviews
Sep 30, 2021
Reviewer name: Dochunt13
5 out of 5 stars
5 out of 5 stars review

I love my samsungs

[This review was collected as part of a promotion.] I love all three of my Samsung TVs my 70-in oh, my 60 in, and my 55in. I have an Xbox series X hooked to two of them and an Xbox One X hook to the Third. They are all so amazing I will always and forever own Samsung televisions Samsung phones Samsung tablet Samsung everything thanks for making such an amazing product and such an amazing prices.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
Reviewer name: cvanball
5 out of 5 stars
5 out of 5 stars review

The picture quality is phenomenal!

[This review was collected as part of a promotion.] The picture is phenomenal and it was inexpensive. I'm a single mom of 2 and don't have a lot of extra money and have been needing to replace my old tv that no longer worked for over 2 years. This is a fantastic affordable product.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
Reviewer name: NewTVOwner
5 out of 5 stars
5 out of 5 stars review

Great bang for your buck

[This review was collected as part of a promotion.] This is a great bang for your buck TV. TV is huge and good quality despite being one of the lower end models. I always go Samsung when I go TVs as I haven't had one go out on me yet and this is the 5th in my household.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 6, 2020
Reviewer name: GodsGirl
4 out of 5 stars
4 out of 5 stars review

Great upgrade!

[This review was collected as part of a promotion.] I was apprehensive in purchasing a new tv being the one being replaced was still functioning. However, I needed an upgrade in order to stream certain programming. I'm so pleased with this tv! The picture, the display options, the sound and clarity are immaculate!!! The thin edge bordering gives more visibility! The additional features are a plus...I don't believe I've figured everything out!!! I'm glad I took the leap to purchase!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 21, 2020
Reviewer name: Kingpin311k
4 out of 5 stars
4 out of 5 stars review

Time for an upgrade??

[This review was collected as part of a promotion.] My wife and I have been window shopping for a new tv for months. We finally made the decision to go with the 65” Samsung 7 series 4K UHD. The tv itself has great picture quality from video games to sports. It's especially nice for new movies released in 4K. The audio is fine for a smaller room, but I would recommend a sound bar or some type of external speakers if you want a good range of sound at higher volume. I would definitely buy this tv again. Only issue I've had is the smart tv feature can be a little slow. This could very well be an internet provider issue as I have not tested the tv on any other internet setup.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 5, 2021
Reviewer name: MuYahoooo
5 out of 5 stars
5 out of 5 stars review

First 4K TV

[This review was collected as part of a promotion.] I was in the market for a 4K Ultra HDTV that would not break the budget and also wanted to try out a Samsung TV for once. I saw many reviews that told me to avoid this TV but I am glad I did not pay much attention to them. I have had this TV for over a year and have primarily used it for gaming. The lag is almost non-existent but there is some. Most content (even SD looks crisp thanks to Samsung's 4K upscale) Compared to my other 4K TV, I noticed this model actually has colors that "pop" more and richer darks. Another plus is how easy it is to just tap my phone on the side using SMARTERTHINGS app on my Z Flip 3 to mirror my phone/ cast content. The TV smart apps are honestly too slow and I instead rely on other devices, but that's ok. Sound is average. I have the volume on clear and it makes voices louder/easier to hear. When I hook up a soundbar however, there is SERIOUS delay with Dolby Digital so be warned. I have tweaked the settings to reduce it with the setting menu but it doesn't really help, so instead I just switched to Stereo or PCM . A little annoying but I can live with it. after about nine months, I noticed a RINGING SOUND when the TV is turned on and no content is playing. I hope this doesn't affect it later down the line, but I don't notice it as I watch anything but it is slightly there. Also when turning the TV on, there seems to be a fan inside because there is a low hum near the ports and vents that sounds electrical but goes away after 5 minutes or so.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jan 2, 2022
Reviewer name: Aria
1 out of 5 stars
1 out of 5 stars review

Was good while it lasted...

i bought it november 2020. now it's jan 2022, this morning the tv screen went black and appears to keep turning on and off. remote controller's not working, nor does the power button. the previous tv we owned from different brand lasted well over 6 or 7 years and it didn't have technical problem when we decided to change tv either. i'm not sure if it's just i'm unlucky with this product or are the smart tvs nowadays all have short lives... but i'm pretty disappointed , as this was our first smart tv and i loved all the functions.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi Aria, Thank you for your review of Samsung’s TU7000 TV and for sharing your experience with the TV turning itself on and off. Your feedback is important to us and will be shared with our product teams. Here are some service options: - If you have an extended warranty, you can reach out to them to have process a service request. - If you're OUT of warranty, please use the following link to locate a service center in your area: http://www.samsung.com/us/support/service/location Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Oct 21, 2020
Reviewer name: Bennyb123
5 out of 5 stars
5 out of 5 stars review

Major upgrade

[This review was collected as part of a promotion.] Admittedly, I haven't owned many smart TVs; however, I must say this TV is so easy to use, with great picture, and awesome built in features. I love having Netflix and Prime Video a single click away. I have always bought Samsung products, and will continue to do so.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
Reviewer name: Bradindel
4 out of 5 stars
4 out of 5 stars review

Almost 4 stars

[This review was collected as part of a promotion.] The quality of picture is great. My only dissatisfaction is with the smart tv interface and the remote. I will likely switch to another smart tv device. The embedded apps are annoying, especially ones I will never use. Also the remote is poorly designed for my bigger fingers. Return keys and arrow keys should be more pronounced. A lighted keypad and microphone would be a nice addition.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Feb 6, 2023
Reviewer name: Moni
1 out of 5 stars
1 out of 5 stars review

Very blurry and dark

The picture is so blurry. We cannot get it to show any vivid colors. Have been working on it all day. Cannot get past how blurry everything is. We have it connected to satellite and we cannot get internet where we live. The company that sold it to us that wouldn't effect anything except we couldn't use the online features. Disappointed in this purchase. Possibly going to be returning it. Picture is very dark.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi Moni, I am very sorry you are experiencing issues with a distorted picture. The problem may be due to not connecting correctly with the satellite dish. Please check your connection with these steps: 1. Disconnect and reconnect the power cables and HDMI cables on the back of your TV, then unplug the power cord and plug it back into the wall outlet. 2. If the external device supports UHD video, use a dedicated HDMI cable (4K) for HDMI video playback. 3. If a component cable is used, make sure that the colored connectors are connected to the matching connectors on the external device and the TV. 4. Check the cable connection if you use a set-top box. The cable you need to check depends on the type of set-top box. 5. If the problem persists, check the video output settings in the settings menu of the external device and ensure that your TV supports the video output mode. If you continue to see a blurry picture, please give us a call so we can troubleshoot the issue further with you. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor