Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

Member photos

  • +1563 images
Sort by |
Showing 2,261-2,270 of 10,373 reviews
Jul 27, 2022
Reviewer name: Sav4bbag
2 out of 5 stars
2 out of 5 stars review

Product Malfunctioned

[This review was collected as part of a promotion.] I use my TV's for gaming and general entertainment. I'd had the TV for about a year and a half- which is how long the warranty lasted. I began to notice black lines on my screen. More and more popped up. We had my TV assessed by a local repair shop after walking through Samsung help and they determined some of the LED panels had blown. To get my TV fixed would have costed more than buying the actual TV. I just felt like it was ironic that my warranty ran out and suddenly the product broke. I've not had good experiences with Samsung in the past when it came to TV's, but this one just really iced the cake for me. When the TV worked, it was amazing.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi Sav4bbag, We are sorry to hear about your experience with the TU7000 TV. We appreciate your feedback, and it will be shared with our internal teams. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Advisor

Apr 27, 2022
Reviewer name: LuvsSam
5 out of 5 stars
5 out of 5 stars review

Love my 65 inch Samsung smart tv!

I bought this tv back in December 2021. Best purchase ever! Thought it was going to be too big for my space but not so. Beautiful picture, so clear. Loves it! This tv repalced a smaller Samsung and I do have a 50 inch Samsung in my basement. So that says I love this product. No problems at all.

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Operations

Thank you, LuvsSam! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Oct 6, 2020
Reviewer name: StarLord
5 out of 5 stars
5 out of 5 stars review

Great smart TV

[This review was collected as part of a promotion.] Opening the package was a plus from the start. Everything was there and marked for easy assembly (legs) and operation. The remote is easy to understand and operate. The picture on the TV is super clear and the ultra 4K makes it look almost too real. My first time with a Smart TV and I love the advancement in easy access to the internet and other video providers. Great purchase!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 21, 2022
Reviewer name: TBrute
5 out of 5 stars
5 out of 5 stars review

Samsung TV

[This review was collected as part of a promotion.] I enjoy a lot of the features PM the Samsung TV. Mirroring my screen is so simple. My disabled father had no trouble finding his favorite channels using either his phone app or the remote. Definitely a great purchase!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 29, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Crystal Clear Picture And Sound

[This review was collected as part of a promotion.] The Samsung TU700 Crystal UHD 4K Smart TV     In my house we only use Samsung because they are a well known and trusted brand . I can easily say I am not disappointed with this TV ! The TV was Fast and crystal clear , the only lag was when using Amazon prime video but all other applications were lag free . I watched some 4K TV and then regular TV both were crystal clear and had excellent sound. This new Samsung TV can be controller easily with the use of a tablet or smart phone and I was able to scroll thru Netflix with just my tablet and even turn my TV on and off  just by clicking on my tablet.       You'll no longer struggle to screw and unscrew the TV legs when moving , as the legs now simply snap in and you just pull to release them .       One thing I want to mention and this to me is the only downside was on my old Samsung TV we had 3 HDMI ports , this new TV only comes with 2 ports , so you may end up needing a splitter. 

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 30, 2020
Reviewer name: LCervantes77
4 out of 5 stars
4 out of 5 stars review

Nice Picture

[This review was collected as part of a promotion.] After trying the samsung tv for a few weeks I really do find the picture to be vibrant. It has great features and a nice interface. The sound quality is good and the smart part of the tv is handy. I do have to say that I'm bummed it only comes with 2 HDMI ports... and the control buttons on the bottom of the TV are horrible. There should be a dedicated Power button atleast. There is only one button and it's difficult to figure out. The Smart TV feature is great however very laggy. I actually ended up plugging in my ROKU since it was much faster. It does work so you can use it but I was just used to the faster speed. I have used the Samsung TV Plus app on this TV. Its pretty neat as it has a ton of free channels. Netflix and youtube Tv are also plusses on this TV. The remote is your typical remote no fancy bells or whistles just easy to use and straight forward. Overall a great TV with a few minor things I wish could be different.

Review from The Insiders
Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
Reviewer name: fxybx3
5 out of 5 stars
5 out of 5 stars review

Seriously the best TV we've owned

[This review was collected as part of a promotion.] The picture on this TV is so clear. It's even great when it comes to older video game systems, the image is so nice. The sound is really great. I love the edvanced settings, it especially helps when we have our soundbar on. It has a wide range of apps, but I wish it had the f1 app. The best part about this TV is we can control it with our phones using the device control feature. It's so helpful when someone loses the remote.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 6, 2020
Reviewer name: PoisonBloom0327
5 out of 5 stars
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] I bought this TV due to the fact that I wanted to play with my new XBox and I had a really outdated tv that was hurting my eyes. The games look crystal clear! When I tell you I was BEYOND happy with how everything was not only sharp and colorful but it was adjustable to my liking as well. I use it for Netflix, Hulu, Disney+ as well. At first, the tv seemed too smart because it was new to me, but it is pretty easy to use. I also bought a 65" for my mothers room, which it seems it was more for my dad (Lol) but honestly I have no complaints!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 29, 2020
Reviewer name: Derrick
5 out of 5 stars
5 out of 5 stars review

How crystal clear it is

[This review was collected as part of a promotion.] my series 7 tv works perfect even with alexa i'm able to tell her to turn on my tv so i can get to watching it is crystal clear very responsive the software works well! thank you samsung once again for making it a great tv.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Dec 9, 2020
Reviewer name: Codys2013
2 out of 5 stars
2 out of 5 stars review

Not worth the price

so this tv is nice and its a nice quality tv. but i cant tell a difference between this 4k tv and my 1080p tv. also the samsung smart hub is super slow and not put togerher good. and the remote i got, the down arrow was broke coming out of the box. i was also told it works with alexa. even says it on the box. and it doesnt. or cant figure out how to do it. and i have even googled it. ill never buy another samsung.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Codys2013: Thank you for purchasing the Samsung TU7000 TV and for your review. We value your feedback and will share it with our teams. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please know that your model does not have voice assistants built in. However, they do work with Alexa and Google Assistant. You can connect them to your existing Alexa and Google Assistant devices to ask them to turn on your TV, change channels, control volume, and more. You will need to download both the SmartThings app and the Amazon Alexa app. 1) Discover your TV in the SmartThings app by selecting the Add Device option. 2) Also, be sure that your Alexa device has been discovered in your Alexa app. 3) From the Alexa app, enable SmartThings Skill for a TV. Once this skill is added, go to Discover Devices, and your TV will be automatically discovered. If you are also using Alexa for an external speaker or soundbar as well as your TV you can say volume up and volume down along with the name of the device you want to operate. On the Amazon Alexa™ app on your smartphone, check the name of the TV or device you want to operate. If you have any questions or need further help, please reach out to Samsung TV Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions