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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 2,161-2,170 of 10,373 reviews
Sep 11, 2020
Reviewer name: rosie1994
5 out of 5 stars
5 out of 5 stars review

Great Picture!

[This review was collected as part of a promotion.] This 58" Class TU7000 Crystal UHD 4K Smart TV has a very sharp picture, and also has a really good looking understated design. The audio is what is expected from TV speakers. It really has tons of smart features and easy to use interface. Set up was easy, could use a couple more HDMI slots (but I fixed that by purchasing an HDMI switch box). The colors are true to life and picture can be tweaked to your personal preference. All and all, a very good HD TV and would recommend it to all.

Review from The Insiders
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Jul 27, 2022
Reviewer name: Timbobr549
5 out of 5 stars
5 out of 5 stars review

AWESOME!!!

[This review was collected as part of a promotion.] Love it!!! Picture quality is epic! Love the streaming features. I quit satellite and just went to streaming. Unbelievable amount of apps. Can cast to from my phone directly to the tv. Samsung never disappoints!

Review from Samsung US
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Jun 16, 2022
Reviewer name: Bobsells100
5 out of 5 stars
5 out of 5 stars review

So many features

[This review was collected as part of a promotion.] This tv has a great picture. The refresh rate is one of the best I've ever seen. So many features I'm still learning to this day. If you want a big flat screen and don't want to spend a lot of money this tv hits the target

Review from Samsung US
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Sep 18, 2020
Reviewer name: Mark
5 out of 5 stars
5 out of 5 stars review

43" Class TU7000 Crystal UHD 4K Smart TV (2020)

[This review was collected as part of a promotion.] The TV was very easy to set up. Easy step by step hook up as soon as I put in WIFI log in and password it started to connect to Samsung channels. It was easy to set up all our streaming apps. The picture is great. I have it set up on the wall in the master bedroom and we only stream at this time. I also hooked the TV up to a small digital antenna. I was amazed how many channels it picked up, more then all my other TVs I have. It takes a few minutes to figure out the remote once it is done you can maneuver any where you want. I cant complaint about anything on this TV. I love my Samsung 4k Smart TV.

Review from Samsung US
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Sep 26, 2022
Reviewer name: SamsungFanatic
4 out of 5 stars
4 out of 5 stars review

Great Product

[This review was collected as part of a promotion.] Great HD look and sound. I love the slim look it has on our TV stand and the amount of HDMI outputs just right for my our samsung devices like my Blu-ray dvd player and my sound bar. I can also add to my TV my Xbox too !!

Review from Samsung US
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Feb 22, 2023
Reviewer name: Inrsoul247
1 out of 5 stars
1 out of 5 stars review

I would not buy if I were you. Apps update PR.

Purchased this unit and after an update all the apps on the TV show me located in PR not USA. I had Samsung remote in to look and even had a supervisor remote into the unit. The saw nothing that could be giving the problem with tv installed apps showing PR and could not figure out a fix after 5hrs working on it throughout 2 days. I basically bought a very big monitor and now have to use a Google TV with this very expensive monitor. Terrible and waste of money amd time.

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi Inrsoul247, Thank you for reaching out and letting us know about the issues you are experiencing with the TU7000 TV. Please give us another call so we can better assist you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Jun 26, 2020
Reviewer name: DUSTIN GOODNIGHT
3 out of 5 stars
3 out of 5 stars review

nice crisp picture

this has a nice crisp picture on 4k content and helps alot of standard def look great as well but the hdr is a little lack of detail as it goes to dark in that aspect a dolby vision would be better as it gets brighter would be nice a firmware upgrade in the future is possible to include dolby vision if possible but still a nice picture..took some getting used to on the remote its not that bad of a lag as others have said in my experience at least if it gets loaded down while doing other processes it lags a bit and upgrading the firmware in the beginning was iffy because not enough storage space but i used a flash drive and downloaded it from a pc and installed fine that way...but overall im satisfied with my product

Review from Samsung US
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reply from OBA

DUSTIN GOODNIGHT: I am glad you were able to upgrade your firmware to address the lag in navigation. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Jan 21, 2021
Reviewer name: Trish
5 out of 5 stars
5 out of 5 stars review

Beautiful picture

so i was weary because it was refurbished and so cheap.. but its beautiful! the picture is spot on, beautiful graphics, i love it! i want to buy one for the living room in a bigger size! dont hesitate, just do it! i read the bad reviews and most of them have to do with shipping issues. the tv itself is really nice

Review from Samsung US
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Oct 12, 2021
Reviewer name: KroniQ
5 out of 5 stars
5 out of 5 stars review

Crystal sound and Picture

[This review was collected as part of a promotion.] I use my TV for gaming and video. The sound it puts out is amazing, it doesn't need a sound bar unless you'd like surround sound. The picture quality is top notch. The streaming services available seem to be pretty well, so you don't need an external source like a router or firestick. I use a ps4 pro for gaming and everything is great with it.

Review from Samsung US
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Sep 16, 2020
Reviewer name: Phoneman2
5 out of 5 stars
5 out of 5 stars review

Great TV So far.

[This review was collected as part of a promotion.] I have had this Television for 1 month now, and so far it's working great. Setup was fairly easy, and it was even able to identify devices I hooked up to it, saving me lots of time. This TV even has the ability to turn on my other devices for me. The Remote is simple and easy to follow. The picture is much better and clearer compared to my last TV, and when UHD Shows come on, I definitely know it. It is able to bring up all the streaming services I have so I just select the proper button, and I'm there. Time will tell, but so far I am very satisfied with this Television.

Review from Samsung US
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