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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

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Jul 27, 2022
Squirrel
4 out of 5 stars review

Very good but...

[This review was collected as part of a promotion.] We use use the over the air tuner and if we lose signal on 12- channels some times it deletes the channel out of the memory and to watch 12-1 or other 12- channels we have to scan all the channels again. Happens every couple weeks. We do stream channels from internet and use apps for movies which work great. Very happy with quality. Sound works very weird. When you turn TV on you have to volume up every time for few seconds because it is like on zero when you turn it on. Still a great buy and great picture for the price.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Feb 5, 2021
Cindy
3 out of 5 stars review

Needs to be restarted often

just set up this tv three weeks ago and have had to restart 3 times because the apps stopped working. the error says "connection issue" but wifi is strong, and the tv is the only electronic having issues. so far the error has been resolved by restarting each time. i just watch streaming services, i.e netflix and hbo max, i don't use for more intense processing needs like gaming, but i think the picture is fine. i wish the remote had a talk to type function because the search interface is clumsy.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Cindy: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing internet connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 16, 2020
JACassell22
4 out of 5 stars review

Excellent TV at great value

[This review was collected as part of a promotion.] When my Sony conked out after only a few years, I decided that since we have a Samsung that has been going 12 years strong that I should get another one. Delighted with the picture and ease of use. A great smart tv at a terrific price

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 20, 2021
Braulio01
5 out of 5 stars review

Such amazing TV,

[This review was collected as part of a promotion.] I use my Samsung TV for gaming since it provides such astonishing graphics and images. Easy to to go through and find things. I really like how you can control the TV with the smart things app in your phone. I'm still finding amazing features as time passes. Can't wait to upgrade to a new one later.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 16, 2022
Dymond
5 out of 5 stars review

Crystal Clear

[This review was collected as part of a promotion.] I use my TV for streaming shows from my galaxy phone. Also watching movies and listening to music. I love the fact that I can connect it seamlessly to my other Samsung products and it also connects to other Android devices as well. My TV is very user friendly. Also I love that it comes with its own television guide and lots of channels so it feels like you have instant cable. The price for the TV was awesome as well. I plan to buy another Samsung TV for my bedroom in the near futurem

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 16, 2022
Anonymous
5 out of 5 stars review

So Glad I Bought This Televison.....

[This review was collected as part of a promotion.] I was out food shopping and running errands one night. Buying a television was the absolute last thing on my mind. I happened upon a store that made a special purchase of the Samsung TU7000 65" UHD TV's, for a really nice price. I took a few pictures of it and sent it to my friend who is an electronics expert. I asked him what he thought of it, and I was not ready for his answer.....he said "what do I think of it"? "I just bought the exact same TV, at the same price for myself". What are the chances? Well that was all I needed to know. What a great TV!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 26, 2022
Anonymous
5 out of 5 stars review

Slim pickin's

[This review was collected as part of a promotion.] Samsung has delivered such a sleek experience through design! I saved two hundred dollars trusting the store employee who told me a mount meant for up to 55” might fit the larger model I wanted to fit my space. This display's vibrant picture makes streaming HD straight from the web a summer breeze, and the setup was smooth as a slice of cheesecake. I would gladly order another!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jul 31, 2022
Skez1986
5 out of 5 stars review

Great all round TV

[This review was collected as part of a promotion.] Overall a great TV for the price. Picture quality is brilliant. Loads of apps such as Netflix, Disney+, Hulu, Peacock, Amazon, Apple TV etc. Plenty of ports for all your devices and easy to navigate. Would highly recommend.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Nov 21, 2020
Gotenks1710
5 out of 5 stars review

Excellent clarity and crisp colors

[This review was collected as part of a promotion.] I loved my Samsung Crystal UHD 75”, before bought, I went to many stores to saw and look many brands and so many TVs, at the end The quality of the screen and the sound of the Samsung was way far the best over the other brands, that was decisive to buy the Tv, because online or in ads, all the TVs looks the same, but I recommend going to many stores and look at them, see the details the sound and the guarantee, I soo in love with my Samsung Crystal UHD .

Review from Samsung US
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Nov 13, 2020
Cores
5 out of 5 stars review

Amazing life like picture

[This review was collected as part of a promotion.] It was time for a new Entertaining area. What a difference this TV makes in the space. Once I dialed into the settings, it is perfect for movies and sports. Now everyone wants to come over for the big game.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648