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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 1,721-1,730 of 10,373 reviews
Oct 5, 2022
Reviewer name: RainRain
5 out of 5 stars
5 out of 5 stars review

Happy with the clear display

[This review was collected as part of a promotion.] I purchased my 43" TV for many reasons. It is the only TV in our home. I was seriously disappointed with the remote that was included with my purchase. I wanted a sleek style samsung remote that I am familiar with but instead my 43" came with a basic remote with rubber buttons. Which remote I have is not of great importance because I use a roku remote/streaming stick as my primary remote anyway. It was easy to set up and I installed a TV stand immediately after my purchase to make my device sit stable on my entertainment center for peace of mind around my small child. I also own a samsung galaxy zflip 4 and plan on purchasing more Samsung products in the future.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 20, 2020
Reviewer name: Shopaholic
5 out of 5 stars
5 out of 5 stars review

This product has many features

[This review was collected as part of a promotion.] I believe I have owned my tv for a couple months now. I love all the options it has for apps and how you can access the internet right from your tv. I am still learning the buttons to the remote. I have been using the same tv remote for many years. So learning the placement of the buttons has been quite the experience. I love all the features that the remote offers.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 6, 2021
Reviewer name: Seemoreace
4 out of 5 stars
4 out of 5 stars review

Satisfied customer

[This review was collected as part of a promotion.] This has been the most ip to date TV i have ever owned and the picture is second to none. It looks like you could reach in through a window to whats on the other side. Simply amazing considering I grew up on a 19 in black and white TV.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Dec 28, 2021
Reviewer name: james
2 out of 5 stars
2 out of 5 stars review

slow & turns on by itself

had the tv for about a week and ever since i turned it on the control-tv response is extremely slow. i hate the remote control. i've had 3 other samsung tv with the small control that i love, and got this 2020 uhd with a classic style remote control. very disappointed. the tv has turned itself on a few times already, and i read its happened to other people too. so this is real problem.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi James, It’s unfortunate to hear you’re experiencing issues with delays in response time with your TU7000 TV. Here are a few troubleshooting steps that might help with the issues you are experiencing. Please do ensure your TV’s firmware is up to date, which includes updates to remote responsiveness. You can check this by going to Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Settings > Support > Device Care > Start Device Care. I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Aug 23, 2022
Reviewer name: RobertW
5 out of 5 stars
5 out of 5 stars review

Excellent, Clear, Durable Television

[This review was collected as part of a promotion.] We watch our television every day. Most days, it's on constantly throughout the day. The picture is big, brilliant, and clear. The color quality is excellent, well-balanced and needs no adjustment. The screen is clear and fills the screen vertically and horizontally. This was an excellent investment in our viewing pleasure. We paired it with a Samsung Surround-Sound system and no longer spend a lot of money going to the movies. Samsung TV's are just well-made, durable, and beautiful.

Review from Samsung US
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Sep 24, 2021
Reviewer name: Blueyedlibra
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I use the TV for movies and shows and it has a clear picture and when I want to stream I connect to all my apps the process is easy and very user-friendly. You can't go wrong with this TV it's perfect

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 18, 2022
Reviewer name: SonnyJay
5 out of 5 stars
5 out of 5 stars review

Great picture even when streaming.

[This review was collected as part of a promotion.] We replaced our 32" with a 43" streaming Samsung tv to watch Netflix, Prime and vudu through the tvs wifi network. I was totally impressed with picture after I had it adjusted for the room it is in. What an improvement over my last tv.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 15, 2020
Reviewer name: DonJaime562
5 out of 5 stars
5 out of 5 stars review

Great TV at a great Value

[This review was collected as part of a promotion.] I was very excited to need a new tv as it had been over 7 years that I needed one. I was looking for a tv with the modern features at a reasonable price. When I found this tv I was quite surpassed by the markdown and assumed it may be flawed. But after reading other reviews I took the chance and bought the tv, the deal was too good to pass on. Boy was I glad, the tv has met all my needs and more. The smart tv features are awesome since I no longer use cable. The way the tv interacts with my phone and other electronics items is great. Samsung does really deliver on quality. I do recommend this product for people looking for a great tv at a great price. Maybe the deal is due to COVID-19, but it does not matter to me, I feel I got more than what I paid for.

Review from Samsung US
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Jul 27, 2022
Reviewer name: MyFirstyme
3 out of 5 stars
3 out of 5 stars review

Great Quality, Bad Connectivity

[This review was collected as part of a promotion.] It's a great buy for the cost and quality of the product, it just struggles with staying connected to the internet (I've got 1Gbps speeds so it's not my internet) but other than that issue, it hasn't given me any problems.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi MyFirstyme, Thank you for your review of the Samsung TU7000 TV's connectivity. Samsung prides itself on high-quality products and a great customer service experience. Please know we are here to help. We suggest you try the following: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router, so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update. You may want to enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. Additionally, to optimize the TV’s performance, please also try running Device Care, which improves your app's performance by freeing up unused cached memory and closes background apps. Go to: Settings > Support > Open e-Manual, then select Device Care. I hope these tips help improve your streaming experience. Thanks for being a part of the Samsung family! If you need further help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jun 16, 2021
Reviewer name: JoeT
3 out of 5 stars
3 out of 5 stars review

Great picture, not so smart.

picture looks great and so does 4k content. interface for apps is very slugish, but apps work fine. my biggest problem is that it wont stay connected to wifi. i have to fully reboot the tv every time i turn it on, or else it wont connect to my wifi. only product in my entire home that has connection issues. gigabit internet and wifi 6 mesh system. very disappointing for how much this 82” costs. i am considering returning it, but very big to try and repackage to take back to the store…

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648