Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

Member photos

  • +1563 images
Sort by |
Showing 1,611-1,620 of 10,373 reviews
Jan 26, 2023
Reviewer name: shad
2 out of 5 stars
2 out of 5 stars review

crappy software

I've had this tv for a moth now, picture is great for a inexpensive tv, But only 2 hdmi inputs is not great. Also I have spent hours upon hours with tech support trying to update the firmware, this tv is on version 2111, there are 2 later updates but this tv will not update. I'm thinking of returning it and spending abit more for a sony.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi shad, I'm sorry that you have not had a great experience with your TU700D TV. Please know we are here to help. If you have not already done so, I recommend trying to update your TV via USB. 1. On Samsung's website (upper right corner), go to Support > Manuals & Software > Find your TV model. 2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.) 3. Connect the USB thumb drive to a USB port on your TV. 4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes. 5. Follow the on-screen instructions to install the updated software. If you continue to have issues, please give us another call so we can better assist you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 5, 2022
Reviewer name: Rich1964
5 out of 5 stars
5 out of 5 stars review

Great quality TV

[This review was collected as part of a promotion.] Have three of the same tv's in the living room, bedroom, and man cave. Love how they link to our Samsung phones with no effort, making casting very easy and trouble free. Picture quality is fantastic and ease of streaming make this an easy buy and I will buy this brand again when it is time.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 15, 2020
Reviewer name: UHDFavorite
5 out of 5 stars
5 out of 5 stars review

Crystal Clear!!

[This review was collected as part of a promotion.] My new Crystal UHD TV is the best upgrade I made!! The image is on my favorite movies and tv shows are crisp and the colors are vibrant. Not to mention the home selection button which allows me to easily navigate from watching my favorite shows on Netflix to keeping up to date on my health on the Samsung Health app. There's so much this TV has to offer and I can't wait to discover everything!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jul 27, 2022
Reviewer name: CKhans
5 out of 5 stars
5 out of 5 stars review

Samsung U7000

[This review was collected as part of a promotion.] I use my TV for streaming, and the kids use it for playing games. Picture is awesome, loads quickly. Reasonable price. I replaced an older Samsung with this one, I am really enjoying it. Kids now have the older Samsung (which still works great), but I want a larger one, and they like playing games on this one, so they will get this one when I get a new one. I really like the Samsung TV's. Have never had an issue with them. My next TV will also be a Samsung.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 5, 2022
Reviewer name: FortniteL0ver
3 out of 5 stars
3 out of 5 stars review

Samsung Crystal TV

[This review was collected as part of a promotion.] I really enjoy Samsung's tvs they're always high quality and have an ecosystem of products that can share features with the TV. The image quality is clear and colors bloom brightly when I watch Netflix or play on my xbox. The sound quality surprised me when I first used the TV speakers, it sounds great rivaling even some high quality sound boards. The crystal TV is overall a great TV with crystal clear picture😉 and crisp audio that I don't even need to buy a separate audio system. My only major complaint is the menu. I'm not sure if it's only me but the menu is soooo slow. I press to move to another app and it takes a solid 5 to 6 seconds for it to respond and even slower when first turning it on for the day. I checked the storage and it only has like 47 megabytes out of 2 gb left of free space. Most apps you cannot delete to free up space and that's my only guess to why it's so slow and unresponsive like cold starting an old Ford in the dead of winter. If they could address that issue I would leave a higher rating. Otherwise this is a great TV especially for families.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi FortniteL0ver, Thank you for your review of the Samsung TU700D TV. We appreciate your feedback and are here to help you! Please follow the below tips to help resolve the issues with a slow menu and User Interface. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, we will utilize the self-diagnostic tool, which further optimizes performance, checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 19, 2020
Reviewer name: Joseph
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] This TV has it all - great picture and sound quality along with countless apps, strong network connection, and a responsive OS system. My only wish is that there was a faster way to type when searching for titles.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 30, 2021
Reviewer name: Cherrie
5 out of 5 stars
5 out of 5 stars review

Picture perfect quality TV

[This review was collected as part of a promotion.] I binge watch all my shows for hours now my 16 month old take over with her interactive learning programs. I also love taking to my love on zoom that way we can see the whole family picture perfect

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jul 10, 2022
Reviewer name: Brittney
4 out of 5 stars
4 out of 5 stars review

Great picture but no sleep button

the picture in the tv is amazing and the sound is pretty good. the only compaint is that on mynokd samsung tv there was a “sleep” button to turn the sleep timer on that inused a ton. now you have to go theough the settings menu to set it and you have to donitbwveyday. it is not easy to navigate and it is enough of a hassle i thought about returning it. if you sont use the sleep button then it is a great choice.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Nov 15, 2020
Reviewer name: Asthapwocky
4 out of 5 stars
4 out of 5 stars review

Great graphics

[This review was collected as part of a promotion.] The TV itself looks amazing as well as build quality but some of the internals are not so good. I recently had my first one fail due to a power board, I only had the TV for about 2 months. I got a new one with some hassle through Samsung and this one is alright. I have to reset my network every single I turn my TV back on or else it won't connect to the internet. Other than that it looks amazing and is pretty thin.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
Reviewer name: DarkLord
5 out of 5 stars
5 out of 5 stars review

Best purchase

[This review was collected as part of a promotion.] My daughter is super happy with her tv The display quality and audio are really good I only buy Samsung anyway as for many years has in my opinion always offered the best overall experience for me

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648