Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA forMember photos









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I love this TV
[This review was collected as part of a promotion.] We use our TV for everything. We watch streaming apps like vudu and Netflix and Hulu and we also play Xbox on it. No matter what we are doing the 4k resolution is incredible! It's slow sometimes but we use it a lot and our internet is faulty. I wish the remote was bigger and sturdier and had a full keyboard on it but other than that I love my tv
Must have! Best Overall!
[This review was collected as part of a promotion.] I use my Samsung tv mostly for streaming shows and movies. It is located in my bedroom. I love how user friendly it is, the remote is easy and quick. The clarity of the picture is outstanding. The hues of color are so vivid. I feel as if I'm in my own movie theater. I love the choices of apps already included and the ease of adding more. Samsung makes the process so simple for purchasing new app subscriptions. The Samsung TV lineup offers so many choices of shows and movies. Even the internet browser is a breeze to use. I love them so much that I have a Samsung TV in 4 other rooms. I am mostly homebound so a great TV is essential. Thank you Samsung!
Frustating TV experience
the pros: the picture is clear, sound is nice. i like the samsung tv feature. the cons: the remote either disconnects from the tv or the tv freezes in certain apps. it is extremely frustrating. multiple times a week, we have to unplug the tv, remove the batteries from the remote, repair the remote or simply just choose not to watch tv until it become responsive again. there is never a surefire fix - the tv just stops working. you can power it on and off and that's it. also, a minor complaint, the remote isn't backlit, so you can't easily use it in the dark. i wouldn't recommend this tv.
Premium color and picture great price
[This review was collected as part of a promotion.] The color and picture quality are excellent, and so is the sound quality. I had a tech person install the TV as I am not a tech person. The remote is not user friendly if one does not understand the meaning of each icon, but there is a simple video to explain it very easily. Overall excellent choice.
Tv is ok, remote is a challenge
[This review was collected as part of a promotion.] the overall tv for the price is tine. sound isn't great but not bad. the challenges are the remote control is a problem. and it does not integrate well with my cable (fios) so when you hit the guide, no information is given. and if you have any glare, forget it. you can not see anything. and it wil not allow you to change the size of your picture (no zoom etc). what you see is it and it will not change. again for the proce it is fine, but far from ideal.
Clay: I’m sorry for the difficulties with your TV remote. We understand your frustrations, and are here to help. Please know, With Anynet+, you can control external devices that are connected to your TV with HDMI using your TV remote. To turn on Anynet+ (HDMI-CEC), go to: Settings > General > External Device Manager > Anynet+ (HDMI-CEC). If your cable box does not support HDMI-CEC, you will not be able to use Anynet+. Additionally, you can use the Universal Remote feature to program your connected devices using your TV remote by following these set-up steps: 1) Connect an external device to the HDMI port of the TV, and then power on the external device. Your TV will automatically recognize the device when connected through HDMI and will switch the output. If it doesn't automatically detect it, then keep following the steps to set up Universal Remote. 2) Press the Home button on your TV remote to access the Home Screen. Using the directional pad on the remote, navigate to Source. When the selector is placed over Source, the Source menu will appear. Press UP on the directional pad to access Universal Remote. 3) Select Universal Remote on the Source screen. Next, select Start and make sure the device you want to connect is turned on. When your desired device displays, select it. Follow the on-screen instructions to complete the setup and register the device. The instructions may vary, depending on the device type selected. 4) Your TV and the remote will memorize the external device and its connection port (HDMI 1, HDMI 2, etc.) to make controlling everything even easier. I hope this tip helps. If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Thank you for choosing Samsung, we hope to hear from you. - Samsung Advisor
Great video, OK sounds and remote
[This review was collected as part of a promotion.] After the infusion purchase, I was amazed at the picture quality of the TU7000. My wife and I actually thought many shows looked as if you were right there filming with the actors. We did, however, have some concerns about the sound quality, so we added a soundbar, which made a significant improvement. Months later, we're still amazed at the picture quality and are happy enough with the sound but the Exit button on the remote doesn't work any more and you have to hit the Return button multiple times to exit an app.
Wanting an excellent big screen tv and on a budget
[This review was collected as part of a promotion.] I have had this excellent 75" 4k tv for two years. Price for this tv is still very reasonable. Noticeable difference in picture quality when watching and streaming movies when compared to my previous Samsung LED 65" tv. Easy set up with the convenient HDMI connections that are located on the right side. Easy pairing with Samsung sound bars. Immersive feeling playing certain console games. Remote is not complicated and has one button touches for major streaming video services. Only drawback is the number of HDMI connections available.
Fine TV, Lousy Remote
tv has met expectation aside form the occasional network communication issue a poorly designed remote. every one has different preferences but it feels like this remote was designed to put the least used buttons at your fingertips and the most used out of the way. often need to turn on the light to use. antithesis of intuitive...
Ross: Thank you for your feedback regarding the TU7000 Standard remote. We appreciate you sharing your experience with using it and will share your thoughts with our design teams. A firmware update is available which may help improve your network connection. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may also want to enable automatic updates for future convenience. Select Settings > Support > Software Update, then select Auto Update. Should your problem persist, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Brilliant Picture Easy Setup
my iast three tvs have been samsung's so i guess i ts safe to say i am a fan. this one replaced an 8 year old 55" tv whose screen began to develop bright spots. i felt it was time to upgrafe to a new and larger model to take advantage of more built in apps. the unit was very easy to set up and the picture is fantastic. one drawback that i wish samsung would fix petmanently is that the remote is not iluminated. short of that, im very happy with thus purchase and woukd highly recomnend it as the best in its oruce range.
Crystal is right
[This review was collected as part of a promotion.] Absolutely love the crystal clear picture and the user friendly remote control. Love watching anything aviation related and all kinds of sporting events. This large tv was unbelievably easy to install, push on legs and no tools whatsoever required. I am a huge fan of anything Samsung. I look forward to years of enjoyment from this purchase.


