Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

Member photos

  • +1554 images
Sort by |
Showing 1,431-1,440 of 10,369 reviews
Dec 13, 2023
Aena83731
4 out of 5 stars review

Solid choice

(This review was collected as part of a promotion.) TU7000 offers a vibrant and immersive viewing experience. With its 4K resolution, the visuals are sharp and detailed, bringing content to life. The Crystal UHD technology enhances color and contrast, creating a vivid and realistic picture quality. The Smart TV features provide easy access to popular streaming services, and the Tizen operating system ensures a smooth and user-friendly interface. The sleek design adds a modern touch to any space.

Review from Caddle
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Jul 15, 2021
John P
1 out of 5 stars review

Backlight went out after six months

if you want your tv to act more like a radio, this is the tv for you. after 6-7 months the backlight has gone out so i can't see anything although at least the sound still works! still waiting on being serviced under the warranty but it has been about a week and counting with no tv.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jul 16, 2020
MARY BRYAN
1 out of 5 stars review

Defective piece of crap

i pirxhased this tv in april to replace the 32” samsung i have had since 2008 in my bedroom. the first three months were great now the screen has a row of pixels out and the control panel needs to be replaced. samsumg is repairing rather then replacing the defective tv. i sold electronics for many years and i have owned and still own many samsung products. this is the last samsung product i will ever purchase. this tv needs to be pulled from the line up and redesigned if this is an issue many people are having.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

MARY: Thank you for sharing your experience with the Samsung TU7000 TV. I am very sorry for the issues you have encountered with dead pixels and understand your frustration. Your user experience is very important to us and will be shared with our teams. Should you wish to check the status of your repair or need any further assistance, please contact us: Samsung TV Support is available at 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Jun 26, 2020
neba
1 out of 5 stars review

nothing

this was a replacement for an older 55ju6400fxza that was still fully operable but unable to access the youtube tv app. i was surprised to find that unlike the earlier model i could not access two sound outlets simultainiously . as a hearing impaired senior citizen watching at the same time as my acute hearing wife results in an unacceptable compromise. a major waste of money, and the last samsung product for us.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

neba: I'm very sorry that you are unable to use your TU7000 like your previous model. However, you can still output audio from both your TV speakers and Bluetooth devices simultaneously. Go to Settings > General > Accessibility > Multi-output Audio. I hope this helps you and your wife enjoy watching TV together. For further assistance, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Feb 8, 2021
Robin
1 out of 5 stars review

Don't buy

everytime i turn on my tv it says network error. for awhile i would unplug my tv and let it reconnect. now i hold down the power button 3 secs for it to reconnect. thats the only way it will come on without getting a network setting error. not happy with samsung at all.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 6, 2020
FavTv
5 out of 5 stars review

Wonderful picture quality

[This review was collected as part of a promotion.] This is my first Samsung tv, it's the best tv I've had so far. I've tried other smart tv and they have all be slow and not very smart. The Samsung tv definitely executes what it's supposed to and it does it well.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
Hydrotv
5 out of 5 stars review

Great TV for me

[This review was collected as part of a promotion.] TV is clear and sharp…. Great option in upgrade from our 55” LED…. Works great in our living room… we did upgrade to a backlit universal remote.. would be great if Samsung would back light their remotes

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Mar 3, 2022
Chris
1 out of 5 stars review

Samsung has let me down

i have always enjoyed all samsung tv just bought this tv tu 7000, i only use it to play video game not much and one day i tried turning it on. the tv wouldnt turn back on very disappointed as i have always been a samsung fanatic it has slightly crushed me. i tried getting my tv fix, i did not care if i would pay for the service but than at again to fix a tv it felt like we where doing a disservice to them. i wish i would be able to be helped better.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Chris: Thank you for purchasing the Samsung TU7000 TV and for bringing your concerns to our attention. Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams. Should you wish to check the status of your case or need any further assistance, please contact us again and reference your last service ticket number. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. ~ Samsung Advisor

Nov 24, 2023
Shawn53462
5 out of 5 stars review

Samsung smart TV is the best

(This review was collected as part of a promotion.) I always buy Samsung smart TV, now we won the 50” crystal UHD 4 K smart TV, which is one of the best inky option. I have won several Samsung TV, we enjoy them in different room, different size the TV, so far never had any problems, best brand TV!

Review from Caddle
Helpful?3V8BU16WBLTL13878902648
May 23, 2022
Hate2shop
5 out of 5 stars review

Reliable tv

[This review was collected as part of a promotion.] My old tv was giving me a headache still worked but I guess the lights start going out Got two of the Samsung tvs great picture and no more headaches I have had them for awhile never had any problems with them

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648