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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

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Oct 3, 2020
Shawna B
5 out of 5 stars review

Great Image 55' TV

[This review was collected as part of a promotion.] Stoning image everything look so real when people come to my house the dont want to get there eyes off the TV they always ask what TV is that i have to explain the whole deal over and over thanks samsung to keep costumers always Happy

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 6, 2023
Crunchy
5 out of 5 stars review

Samsung 42 inch TV

Purchased this TV about 5 years ago. We moved to the country and we boxed it up with bubbles wrap and I went to the best buy store to get a TV box. They didn't have any in stock so they gave me a 50 inch box, which was perfect because we stuffed blankets into it for extra padding. We moved and unpacked the TV and everything works great. Then...we got another dog. It's a Shepherd Collie and Husky mix. Lots of energy. So it was garbage day and my wife and I were both outside when we hear our other dog barking and barking inside the house. We had the TV on and playing dog TV on Utube thinking it would calm them down. We can back inside and the TV was still playing but was facedown on the concrete floor. We both said OMG . It's our only TV as we are downsizing and we sold our other 2 Samsungs. We picked it up and put it back on the table and I swear to you.... not a scratch. It fell 3 feet. I turned it off and waited then turned it on and no problem. Fantastic product. We are so happy with it.

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Nov 7, 2022
Polo
5 out of 5 stars review

The only S brand i will use in my home

my father usually stays with samsung for his living room. that tv has not had any issue ever. so when he needed a new tv for his bedroom, because he was ina rush, he decided to get the other s brand. after 1year 9 months, that tv just died. so we made sure to get a samsung after that. he couldnt be happier.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 29, 2020
PerfectPicture
5 out of 5 stars review

A Must See TV For All

[This review was collected as part of a promotion.] This TV was the first one I ever owned Smart and 4k, im more depressed that it was stolen than ever in my life because every tv I see now compares not. Wifi direct, instantly connected with my Note 10+ and could us multiple sound/audio devices during Bluetooth connectivity. The most amazing visually and technically to me by far and my friends have other models of Smart 4k Brands.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 23, 2022
SimplyEntertained
5 out of 5 stars review

This product offers more than expected

[This review was collected as part of a promotion.] We use the TV for entertainment - each evening my wife and I spend an hour or two together watching something that is of interest to both of us. The access to the Samsung channels as well as access to Tubi, Youtube and so many other networks give us so much to choose from that we can always find something that will entertain us both.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 15, 2021
Grateful
5 out of 5 stars review

Love It!!!

[This review was collected as part of a promotion.] I recently bought the television because I just discovered how to stream movies, shows, and everything under the kitchen sink. I feel so young discovering how this works, pretty proud of my old self.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jan 21, 2021
Mike
3 out of 5 stars review

Samsung issue remains

i have read plenty of forums and read a lot about this samsung issue that these tvs have. the tv is excellent when it comes down to picture and viewing but i have had too many times where it loses signal from the wireless router! this is very annoying when you want to simply come home and watch tv but have to keep resetting the connection.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Mike: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry you are experiencing Wi-Fi connection issues. A firmware update is available which may help improve your connection. (1420.0 released on 1/5/21) Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may also want to enable automatic updates for future convenience. Select Settings > Support > Software Update, then select Auto Update. Should your problem persist, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

May 12, 2022
Anonymous
4 out of 5 stars review

Audio Guidance works well

I'm a blind user and with my Samsung TV I am now able to use my TV with minimal help due to the Audio Guidance and Alexa. One thing I wish the remote had is a 30 second time jump button rather than needing to locate the screen time jump which takes quite a bit of navigation.

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Operations

Hi JesseBond29, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung 4K TV! 

Jun 6, 2023
Angela06
1 out of 5 stars review

I bought this television about a year and a half ago, the screens is now continuously super dim which you can hardly see in a bark room. I'm not happy about having to repair or replace it. Neither of which is going to happen any time soon, I'm not made of money. Does make me feel confident is Samsung products. 🤦🏻‍♀️🤷🏻‍♀️

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Support Team

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.

Oct 21, 2020
Jhernandez
5 out of 5 stars review

Big upgrade

[This review was collected as part of a promotion.] I've had Samsung TVs all my life and when I purchased myself my first it was the first one that was a smart tv now with this one it's 4K it has great features great picture many apps that a fire stick would have I convinced my family to buy the same one for their house and also got a 65 inch one for my other room great tv

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648