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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 1,261-1,270 of 10,373 reviews
Oct 6, 2020
Reviewer name: FavTv
5 out of 5 stars
5 out of 5 stars review

Wonderful picture quality

[This review was collected as part of a promotion.] This is my first Samsung tv, it's the best tv I've had so far. I've tried other smart tv and they have all be slow and not very smart. The Samsung tv definitely executes what it's supposed to and it does it well.

Review from Samsung US
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Oct 6, 2020
Reviewer name: Ninjaexile
4 out of 5 stars
4 out of 5 stars review

Great Tv, but has several issues

[This review was collected as part of a promotion.] The biggest issue I have with the TV is the occasional flickering, I usually just cycle through Game Mode to make it go away. I am using a HDMI 2.1 cable so that shouldn't be causing any issue.Other than that the Film Maker mode is a Godsend.

Review from Samsung US
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Jul 27, 2022
Reviewer name: AnnDe125
4 out of 5 stars
4 out of 5 stars review

Love the Samsung free guide menu

[This review was collected as part of a promotion.] I love the versatility and the wide selection of free channels! I watch Halmark movies, current tennis tournaments on T2 , Tiny House Nation and when I'm feeling nostalgic, there are old game shows and classic movies and TV shows! Some days I don't even watch regular streaming because there is so much to watch on the free guide! Thank you Samsung for all the wonderful free channels!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 9, 2023
Reviewer name: IMO JOE
2 out of 5 stars
2 out of 5 stars review

Time matters

Just got the 2141.2 software update and Samsung has done NOTHING to fix the problem with the Time. 1. The Time is off on some OTA channels by up to 6 min now. 2. If you set the Time to manual the Time now shows correct in the default guide but the OTA guide information is shifted 1 hr ahead. 3. When set to either Auto or Manual the Alternate Guide for the Samsung TV program Guide the Time is not correct but shifted forward 1 hr but the guide channel information is correct. The user interface is not as bad as some I have used, but not getting the Time right should be fundamental part of a TV and Guide.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 17, 2021
Reviewer name: Dizzzy96
5 out of 5 stars
5 out of 5 stars review

One of the best TVs I've ever bought

[This review was collected as part of a promotion.] It is a really good TV at current picture intend quick when you get to the internet it has really good game graphics. I think this is the best TV on your phone I would definitely buy another one I love Samsung products they are the best products out in my opinion and they also are built to last and they last a a lot longer than any of the other brands

Review from Samsung US
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Sep 24, 2021
Reviewer name: FLM15
5 out of 5 stars
5 out of 5 stars review

This just what I wanted and more.

[This review was collected as part of a promotion.] This is just what I wanted. It perfectly replaced the TV I previously owned. It fits great in the area I have it setup. The whole family uses and enjoys. We have family movie night. It's like being at the movies. Our sons play there video games and have friends over to entertain. Saturday and Sunday is our football weekend. The picture quality makes you feel like you're right at the game. We add more speakers that gave use surround sound and it makes more awesome.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 16, 2020
Reviewer name: Missingmy2020
5 out of 5 stars
5 out of 5 stars review

2020

[This review was collected as part of a promotion.] Well 2020 has been a weird year. Purchased a great new TV to replace our original flat screen. Had it for 4 months then recently the TV stopped.... parts are still "on order!" Thank you to the warrenty department for keeping up with all this. Still waiting on parts.

Review from Samsung US
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Sep 15, 2020
Reviewer name: bgdowg
5 out of 5 stars
5 out of 5 stars review

New TV!

[This review was collected as part of a promotion.] I haven't had a new tv in forever, last one was a Samsung and lasted forever. I decided it would be smart to stay with the same brand. I was not disappointed at all! Visually the tv is stunning, in 4K it's like you are part of the show! Glad I bought this, didn't know what I was missing.

Review from Samsung US
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May 12, 2022
Reviewer name: Charlie
1 out of 5 stars
1 out of 5 stars review

ONLY LASTED FOR 17 MONTHS!

i had great expectations that this brand and model would last longer than the cheaper brands we have gotten in the past but we were extremely wrong. to fix was out of pocket and would have costed the same as getting a new one. i do not recommend this to any of my friends or family.

Review from Samsung US
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reply from Samsung Brand Ambassador

Charlie: I’m sorry to hear that your Samsung TU7000 TV did not meet your expectations. This is not the quality we expect from our products. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area on Samsung's website. Go to Support (upper right corner) and select Schedule a Service Appointment. This will allow you to find a location nearest you to help you with your repair. Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope to hear from you soon. ~ Samsung Advisor

Sep 20, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Flicker Issue

i purchased 50" tv tu7000 before 2 month and only after 10 days it started flickering a lot i complained to samsung service center and after 1.5 month i got a replacement with new 58" tv same model.(i paid extra 35 kd) and again the replaced model also after 10 days having same flickering issue. disappointed with this product. horrible i usually like samsung products

Review from Samsung US
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reply from OBA

Anonymous: Thank you for your review of the TU7000 TV. If your TV is flickering or dimming sporadically, you may need to disable some of the energy efficiency features. Disable Ambient Light Detection, Power Saving Mode, Motion Lighting, or Contrast Enhancer. Settings > General> Eco Solution> Ambient Light Detection Settings > General> Eco Solution> Power Saving Mode Settings > General> Eco Solution> Motion Lighting Settings > Picture > Expert Settings > Contrast Enhancer Run Picture Test. When the tested image quality is normal, check the signal of the connected device. Settings > Support > Device Care > Self Diagnosis > Picture Test I hope this helps. If your issue persists, please reach out to Samsung Customer Support, and a representative will gladly assist you. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options - Samsung Solutions