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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,941)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 1,001-1,010 of 10,372 reviews
Jun 16, 2022
Reviewer name: TezenN
5 out of 5 stars
5 out of 5 stars review

Everything I Could Hope For

[This review was collected as part of a promotion.] I use the tv exclusively for streaming; no cable plan whatsoever. I personally have my streaming services quality set at a lower resolution than the tv can handle since I stream a lot and don't want to zap too much monthly data (I.e., my first week, I used 360GB of data). Some fun things: You can have fun karaoke nights with it if you use the Spotify app and set it to display lyrics. No need for Rocky or Fire—you can download all the typical apps. The tv's speakers aren't bad, so if you don't have an extra sound bar, sub woofer, and other speakers you should be just fine. I have an iPhone, but it looks like there's more connectivity if you have a Samsung phone. These things seem nice, but also, I don't feel left out by not having it. The phone app lets you search for shows/movies/etc and functions as a remote. I don't use it often, but comes in handy when I step away and realize from afar that I don't plan on returning (remotely turn off the tv). If I'm being honest, I'm not much of an equipment person, so I probably wouldn't notice much of a difference between this or another same-sized tv from a quality perspective. But from a UX perspective, I prefer the Samsung useability vs other smart TVs I've used/owned.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jul 16, 2022
Reviewer name: Noran
1 out of 5 stars
1 out of 5 stars review

This TV doesn't work

this is a terrible tv. i wish i could give it less than one star. do not buy this tv you will have a ridiculously expensive paperweight. this tv will not even let you read and accept the terms and conditions saying the server is under maintenance. if you buy this tv you will never be able to watch tv or stream on it.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi Noran, We appreciate your review of Samsung’s AU8000 TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please reach out to Samsung Customer Support. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 17, 2021
Reviewer name: Javi3632
4 out of 5 stars
4 out of 5 stars review

Most smooth tv

[This review was collected as part of a promotion.] I been using my TV for about a year now I a like how smooth it is in every aspect the picture of the TV in 4k just seems better than my other TV which is a vizion you can tell the quality of of the TV by just pressing the remote control button and how fast they respond

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 15, 2020
Reviewer name: Alondra
5 out of 5 stars
5 out of 5 stars review

BEST TV

[This review was collected as part of a promotion.] I bought the TV with no expectatives at all. When I turned ON OMG the quality looks so good and the color, sound in another lever i can be in my kitchen doing stuff and still hearing straight from the TV. BEST DECISION BY FAR.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 1, 2020
Reviewer name: Onar
1 out of 5 stars
1 out of 5 stars review

Nothing like how it has been discrepe...

ok im a tv person i had 70 inchs lg it was really nice i though to get something even nicer so i picked up 75 inch samsung crystal 7 searis. oh man as soon as i putt it on the wall and plugged it in i was so disappointed with the picture color and the poor poor picture quality so i took it of the wall and returned it straight back to the store and picked up another lg 75 inch that was suggested by the employee for the same exact price i was amazed with the lg features and color and picture quality . if you don't know much about tvs stay away from this one.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Onar: Thank you for sharing your review of the Samsung TU7000. I am very sorry that your experience with this TV was less than perfect, and you have decided to return it. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Nov 12, 2021
Reviewer name: abuck40
4 out of 5 stars
4 out of 5 stars review

Better Simple printed User Manual would help

Lack of a phono jack for a new set of Sony headphones caused a week of running around to finally find a supplier that had an adaptor. Setting up the headphones via "settings" and "source" is also a bit of a rambling down the road type of experience. Have you ever heard of "keep it simple" for those that are not geeks i.e. about 80% of your purchasers. We eventually figure it out but you could sure make it a better experience. Just my opinion.

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Operations

Hi abuck40, thank you for sharing your thoughts with us. We will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

Oct 6, 2020
Reviewer name: hsb2025
5 out of 5 stars
5 out of 5 stars review

This product has great features.

[This review was collected as part of a promotion.] I have had a great experience with this product so far. This is my first Smart TV, so I have really enjoyed the features that come with it, such as accessibility to streaming apps as well as the ability to control it with the Smart Things app. I am very glad I went with Samsung for the TV, because I know that it will last me a long time.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 15, 2020
Reviewer name: NewTvOwner
5 out of 5 stars
5 out of 5 stars review

Great savings

[This review was collected as part of a promotion.] It's been 10 years since my last tv purchase. I have an old Sony XBR so this was definitely a step up. I'd wish it was a bit more brighter and vibrant all around. I'd also love if it was a bit more intuitive when turning on my gaming consoles. With my old tv, it would automatically turn on whenever I'd turn on a console and i would never have to touch the source button. However, I'm finding myself regularly having to select the appropriate source. Besides this. Everything is great!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jul 22, 2021
Reviewer name: Kevdamm
5 out of 5 stars
5 out of 5 stars review

Huge upgrade from my old tv

[This review was collected as part of a promotion.] We upgraded from a 55" plasma and the difference was insane. You can get lost in this one because it's so big! The software is pretty good but I do have to reset my network often otherwise it will disconnect

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jul 27, 2022
Reviewer name: kkinoshita007
5 out of 5 stars
5 out of 5 stars review

Awesome TV.

[This review was collected as part of a promotion.] Awesome TV. Near perfect for primary use of watching TV/Movies. Only minor complaint is it isn't Dolby Vision compatible, but I knew that prior to purchase. It really does provide a great viewing experience. I hope it lasts the next 10 years, like my previous 65" Samsung TV, which still works, but I needed an eARC connection for stereo setup.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648