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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,941)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 991-1,000 of 10,372 reviews
Jul 23, 2021
Reviewer name: SammyLove
5 out of 5 stars
5 out of 5 stars review

82inch TU7000

[This review was collected as part of a promotion.] I love how the TV works as if it were a smart phone. Using my smartphone to connect to the network automatically was great! The ease of using a TV is evolving. May not be the best display offered by Samsung, but the picture is great! All in all, I'm happy with my purchase!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Apr 15, 2021
Reviewer name: LivingHorrorStory
2 out of 5 stars
2 out of 5 stars review

OK Tv Poor Support

I've owned many Samsung Products throughout the years and most of them are still function too this day with no problems. This TV became defective after only a few months of use. Warranty could not fix the problem. Samsung's only recourse was that I would be without use of a TV for 6 to 8 weeks.

Review from Samsung Canada
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Sep 15, 2020
Reviewer name: Mairh27
4 out of 5 stars
4 out of 5 stars review

Great TV.

[This review was collected as part of a promotion.] Absolutely love this TV. It comes with built in channels in Samsung TV and is compatible with all of my streaming service apps + Spotify. The only reason I give it four stars instead of five is that sometimes I turn it on and the lighting flickers. Sometimes this happens in the middle of watching it as well. The only way to make it stop is to turn it off and then on again, which can be annoying if you're in the middle of something. When the display is working correctly, it's beautiful.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 18, 2022
Reviewer name: Jester2266
3 out of 5 stars
3 out of 5 stars review

The product is pretty good

[This review was collected as part of a promotion.] I use the TV for games and hooking up to Netflix and such every now and then it wants to act up and act like you can't connect to the internet usually shutting it off and unplugging it won't fix it but it's becoming a little more frequent other than that great picture it's fast I like it

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi Jester2266, Thank you for taking the time to review the TU7000 TV and provide feedback on the wi-fi. Please know we are here to help you! First, let's check to ensure your Firmware is up to date. Go to Settings>Support>Software Update and easily update from there if needed. Next, you may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Settings > Support > Device Care > Start Device Care. If you continue to have issues or need help with anything else, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the 'Support' link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 21, 2020
Reviewer name: McDill
5 out of 5 stars
5 out of 5 stars review

All around great TV

[This review was collected as part of a promotion.] From playing video games to watching live sports, this is an outstanding all-around TV that suits any type of use with excellent picture quality. It gets bright enough to bring out highlights in UHD or to simply combat glare in well-lit environments. 5 Stars!

Review from Samsung US
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Feb 21, 2022
Reviewer name: Tearbear
5 out of 5 stars
5 out of 5 stars review

Samsung tv a plus

I bought this tv two months ago first tv I bought in 20 years I am very happy I picked this tv I was still using the old tube tvs lol I am very amazed with the picture quality easy set up I was online and ready to watch Netflix in 5 minutes sounds good so many features on it best gift I ever bought myself I paid 547 for it money well spent

Review from Samsung Canada
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reply from Operations

Thank you, Tearbear! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Dec 23, 2022
Reviewer name: Mike
4 out of 5 stars
4 out of 5 stars review

Good TV

Bought in November 2022 during price markdown. Negative comments are: 1. Did not come with an owners manual. 2. Only has 2 HDMI plugs. 3. Had some question during setup as could not determine if it was related to TV or my cable provider...no owners manual.

Review from Samsung US
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Jan 5, 2023
Reviewer name: Prissy
4 out of 5 stars
4 out of 5 stars review

I've purchased cheaper brand smart TVs like the Hisense Roku for example and it has all the apps available to download , I was surprised that Samsung doesn't have all apps , so therefore I had to spend extra money to purchase a firestick so that I can get the apps I need , other than that the tv is great I would recommend.

Review from Samsung US
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Oct 21, 2020
Reviewer name: Allens
2 out of 5 stars
2 out of 5 stars review

Samsung - disappointment

[This review was collected as part of a promotion.] We have always loved Samsung electronics although the last two smart TVs we've purchased have been a disappointment. Both TVs will reset to the home screen in the middle of a movie or show. The 75 inch which I'm reviewing does is more often than the 65 inch. The tv responds with a delay when trying to change the channel or volume. We've had this tv for about a month now.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Allens: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some delayed response when using your remote. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. To assist with the issue regarding your TV resetting to the home screen, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 27, 2023
Reviewer name: Mackenzie1
5 out of 5 stars
5 out of 5 stars review

I love my TV; its picture quality is great!

I bought this tv almost a year ago and I've never had problems with it! I get to download apps through the Samsung app as well and it had most of the apps I wanted such as crave, Netflix, YouTube, etc. I've grew up with Samsung and have never been disappointed.

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648