return because they couldn't connect to my current system

We upgraded our system from an older Night Owl DVR and cameras. The picture clarity and the ease of the software to make it mobile viewable was so much better than our old system. I was told that the old cameras and cables were not compatible but they actually were, which made it much easier to install because I didn't have to pull wires except for the cameras I added.

Replacing an Old Night Owl system, almost went with another Brand because the old system was so bad in App remote connectivity and pic quality. Decide to give a chance on new 4k system with existing cable. i made a great decision to stay with Night Owl, New system have great connections and great pics. Thank You Night Owl

I upgraded from the old 1080p system to the 4K and it is a significant improvement. Not only is resolution 4 times better but the night vision is much brighter, the lens angle is wider, and the Night Owl Protect app is significantly better than the old app. The added refinements make this system so much better

We hooked this DVR up to another set of cameras already hard wired in our home. (That system was through Q-See who apparently went out of business during the pandemic. The DVR we had for the Q-See system had started making noises and we believe the fan was starting to go). This works perfectly EXCEPT our TV is only HD and we didn't realize it needed to be a 4K in order to put the program onto the TV itself. It works fantastically though via our mobile devices and that actually has been working out well. The DVR is quiet. Eventually we will install the four cameras that came with this DVR.

This unit is a replacement for an older model. The software is much nicer to work with. The older unit handled 8 cameras and the new one handles 12. The one and only issue is with the remote software. You must have a cellphone to set it up. The world still has people who do not need nor want a cellphone. I do have a tablet but its not tied to a cell service. When you try to create an account it wants to send you a code as part of the first time log in. It sends it to a cellphone number not to the email address it asked you to provide. It will not allow you to create the account. I talk with a rep but he indicated my only option is to use someone's cellphone. The best option would be to have the code sent to a standard email which I can receive on any device.

Just bought this a week ago, 6/19/21, and the product was really what I expected, pros: 1. easy set up and configuration, and installation 2. pictures in live view or review were crystal clear, even with zoom in 3. broader view angle, 85 degree 4. No connection hiccup viewing via mobile devices so long as you have good wifi bandwidth Minor cons: 1. No audio recorded or in Live view 2. there are 1 or 2 sec delays between actual happenings and recordings 3. False positive alerts with one of my cameras and no sensitive settings to control it except turning on/off 4. the DVR was so hot, esp. at the HD location as its vent designed were not good; I had to place a small external fan and it helped In all, recommended product

I bought this system to replace my older 720p camera system. I only have a few of my cameras changed out as temps are single digits to -30. I haven’t got the app on my phone to accept the DVR yet but I’m working on it. It keeps showing the dvr is already listed but has a red x on it

I upgraded to the 2 tb dvr, it seems a little better than the 1tb. Still streams to your mobile device in kbs. If that could become mbs i would actually like this unit. Otherwise i only like it when I'm at the dvr viewing footage. It live streams ok until you select an individual camera then that kbs screws it all up.

I defiantly would have passed on this set up all together. How can a company make a set of security cameras, with no audio recording available?? This is my second set of cameras with Night Owl, my first being a WiFi 1080p bundle and they worked so great! I am definitely not happy with these.