It would help if Sam's Club actually had the item in stock when they advertise it. I drove 30 minutes to pick this item up and saw immediately that what they brought out was only half the size of the advertised product. We went back into the store only to find that they only had one microwave half the size of the one I ordered online. I was then informed that they would not be getting this item in again and was told that the money would be refunded. As of two days later the purchase is still listed on my credit card. I have been a member of Sam's Club for more than 20 years and am now considerin droppingt my membership.

The size is the largest out there. It is perfect for reheating large bowls and items and great for family dinners. Sometimes I wish I had another one when I'm doing cooking, as serving all items hot is nearly impossible. I rate this as the best microwave I've ever had and I'm basing it on an over a two year ownership period. Rating items out of the box and never really using and testing it is not my style. I'm a basic user and don't use the advanced features that it comes with, so it is perfect for my purpose.

Have had this a few weeks and I am disappointed. It works fine. Powerful. Large inside space fits large pyrex. However, several things I dont like: * No reminder * Timer beeps and turns itself off. If you are not in the room you will miss it (eg my food in oven burned) * No button to turn off turntable (a necessity!) * The stainless fingerprints super badly after being touched once * It is powerful. That can be bad. My popcorn and steamable veggie bags always pop and leak I wish I could return it. But now it has been used several times :(

We purchased this unit less than a year ago. We put food inside, set it on Warm, and left the kitchen. A few minutes later the smoke alarms went off. By the time we got to the kitchen the microwave was charred and completely blackened on the inside. The film on the inside of the door was melted. (See photos attached.) The house was filled with smoke and we had to open doors and windows and set up fans to air it out. Panasonic’s reaction? “The food must have been overcooked because you may have pressed the wrong button.” REALLY?? Despite the fact that we spoke with three levels of personnel in customer service, their only offer was for us to ship the microwave back for evaluation. EXTREMELY POOR customer service!! Let the buyer (and the user) beware!!!

I bought this to replace a 19 year old GE model that finally went kaput. This is a BIG microwave and really powerful. Has a lot of features and a large turntable inside. You will find that it will require less time to cook prepared dinners than their directions specify. The only downside is that you have to push multiple buttons to get it going, unlike my old one which had a single button start. Otherwise perfecto. SamsClub had both the best price and had it in stock.

We purchased this Panasonic microwave thinking it would be high quality and long lasting. In less than two years, it stopped heating the food. For safety reasons, I had to place it outside on the lawn because the component became so extremely hot that we thought it was on fire. Total waste of money!!

Not sure how or why but my microwave blew up on us. We hadn't used it in 2 days, walked into the kitchen And found glass all over the kitchen counter and kitchen floor. The glass door shattered and was making a crackling sound when it was discovered. We heard nothing. Barley a year old. I better get a replacement from Sam's club.

i would have given this 10 stars but tragically it stopped working 3 months ago after i purchased it in 2021. had it approx. 2 years and part the converter is expensive. Is that normal for this microwave to go up in under 2 years or did i had a defective one?

We have two of these stacked one on top of the other, so we can prepare separate dishes with different times. It is difficult find counter-top microwaves with large capacity. Usually the big ones are only available for over-the-stove installation. These Panasonic 2.2 cu. ft. NN-SN975S microwaves work great. I love the programmable sequence of power steps. I can start a dish at full power and then have it back down to 70% and then 50% after any number of minutes, varying power in 10% increments to whatever I want. We got these in November, 2021. It is now August, 2024. The only issue I have had is that the latch spring in the door of one came loose when an internal plastic piece broke. It was easy to pop the internal bezel loose, so I could fabricate a piece of wire to secure one end of the spring where the part had failed. There are several YouTubes showing this basic approach. So it must be a common point of failure on many different microwave models and brands. Overall, I am happy with these microwaves and would buy them again.

I had my eye on this product for about 6 months and when our old microwave failed, got this one from Sam's. This unit is more of an extra oven. The unit has many nice features, but bottom line is, it's large, it cooks fantastic, reheats super and is attractive. Happy my old one failed and blessed to have this one :)