Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Thank you, J Luz! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Thank you! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung QLED 4K Smart TV. 

Geedeegee, Thank you for your review of the Q60A QLED TV and for sharing your thoughts on the viewing angle. Your Q60A is designed with Dual LED technology which allows the TV to balance color and brightness more accurately than conventional Edge Lighting arrangements. Samsung TVs with Dual LED also produce a wider viewing angle, making it better for everybody watching. Starting with our Q70A, our models feature a Wide Viewing Angle designed to let you see the full picture with brilliant color — no matter where you're sitting. From our QN90A Neo QLED Series on up, our models feature Ultra Viewing Angle allowing you to see every detail at any angle. Ultra Viewing Angle gives you the consistent detailed picture, even when sitting off to the side. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Specialist

Hi Ally, Thank you for choosing Samsung's Q60A TV and for your review. If your TV is receiving a connectivity error and the Internet connection is already established, please be sure your firmware is up to date with version 1805.4 which includes stability improvements. You can check this by going to: Settings > Support > Software Update. I hope this tip helps. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Specialist

Hi VeloBella, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV!