I bought the swing set maybe about almost a year it's already fading there's cracks in it the slide won't stay straight and the board's is coming loose no matter how much I knock it back in change the screwing it is still coming loose and it is definitely a safety hazard for my son he's only four God forbid he leans on one of the boards and he falls over I really want a full refund they can come get it I am so so unsatisfied with this company and product

It took us two full days to put a Thompsons Water Seal on every board. Then it took three more days to build the playground. Follow the instructions carefully and you will have no issues. Keep your lists from each box and keep all those boards in the boxes because it makes it easier to find specific boards. So far it has been great. The kids love it! Just another incentive to enjoy time outside in the fresh air.

The set is beautiful but the quality is terrible. We got this swingset after reading extensive reviews recommending this as one of the best on the market. I studied reviews for weeks before committing and reviews indicated that this product was top notch. The other set we looked at was a gorilla and we chose this one because of the reviews. Because the set has so many pieces and they are not organized at all between the multiple boxes (6-7) we ended up paying someone $700 to install it. Many of the boards are split down the middle from instillation and any time my husband (who is not a large man at all) gets on the set to help our 2 year old the set creaks and boards split. The wood throughout the play set is only about half an inch thick compared to at least an inch on the gorilla set and the slide is a cheap peice of fiberglass compared to the thick plastic on the gorilla. An adult cannot assist a small child down this slide. There a pieces of the wood that are peeling right up and stress cracks throughout including many loadbearing beams. If we didn't spend so much to get it installed we would have tried to return it immediately. I have multiple friends who have recently committed to a gorilla playset and these appear to be much more sturdy and well made. After having the set up less than 2 months, we certainly plan to leave the set behind if we move or switch this out in the future with a better set which is a shame after spending over $2000 for the swing set plus instillation.

I loved this play set initially as it combined swings, slide and monkey bars. We ended up paying someone to build it which I’d 100% recommend, but we’ve had it right at a year and I’m so incredibly disappointed by how much is broken/breaking - and it’s not from rough use. It’s simply not built to last.

Worst experience ever, I purchased this and it was delivered on Monday May, 18,2026. The installer reached out over the weekend and set an appointment for Tuesday, Tuesday came and he decided Wednesday would work better. He set to start Wednesday at 8am and told us it would take 10 hours. I stressed it had to be done by Thursday as my lawn company mows on Thursdays. Wednesday he shows up after 9am and barely gets any work done in the entire day. He leaves about 5:30pm and says he will be back in the morning to complete the set. It is now almost noon and no one has showed up there are all of the parts and bolts scattered all over my yard and nothing more than a ladder built. What a waste of $1000 for Assembly. This was suppose to relieve stress not add to it. Now I have a yard that cant be mowed and pieces to a play set all over and no installer. Ive already reached out to back yard discovery and they were more concerned with asking if I had made multiple attempts to call and text the man then getting someone out here to fix this.

The directions are very confusing, You have to look a few steps ahead to find out if a board is backwards or upside down(and believe me it matters) The Spanish version has close up pictures, but the English version does not. Now that it is together it looks great! My advice is to have it professionally installed!!!

Ordered the playset with assembly (and pre-paid Sam's Club in full including assembly) and getting their third party company to show up has been a disaster. I paid Sam's club for an end-to-end service and their install keeps being postponed last minute. Has been over a month now that it has been sitting here. Sam's club takes your money very quickly.

We purchased this and thought it would be pretty simple with the instructions and everything, Wrong!! I have been working on this now almost 30 hours 2 people, but alot of the boards you need to drill your own holes. We were missing screws and hexnuts and also 2 boards. The instructions are not good at all. It tells you one way to board and it should be a different way. Very very upsetting when you think the instructions would be right and there not. Then, the price of the set all parts should be in the boxes. And for the price it should not be so much more for an assembler to come put it together for you. Instructions need to be IMPROVED ALOT!!! It took a week straight 8 hrs a day to put this together and stressful OMG!! Overall yes, it is worth it but need improving.

My husband finished putting this together last night, and the kids were thrilled!!! It took him 2 full days, plus several hours prior building individual pieces in the garage before he brought them outside. You won't find a better playset for your money! All pieces were in excellent condition when they arrived, and we weren't missing anything either. Also, shipping was super quick and the freight company who delivered brought it right into our garage (4 large boxes). We are looking forward to years and years of fun in skyfort!!!!

I bought this for my daughter on her 7th birthday. It is PLENTLY big enough for her. I wanted a play set she can enjoy now and grow into- this is the perfect one. She is an only child so I wanted a play set I could play in as well. This will hold my 6'3 190lb husband. I took my husband about 2 weeks to put it together. He studied the directions well and worked on it for several hours each day. It was well worth the labor to have it in the back yard. I do recommend adding extra support boards in the crows nest and in the back where the ladder is located. We have had the set for a year on Oct. 14th. It is in great condition. The sun fades the wood very quick so we will be staining the play set very soon. GREAT BUY FOR THE MONEY!!!!!!!!!!!