Beautiful, well designed play-set. We paid the extra to have it assembled, but need to call and speak with someone regarding the assembly. Improper assembly could void the warranty and could affect the life of the playset. Not to mention cause injuries. I’m sure we will need some replacement parts to correct. See pictures below. I will call Sam’s Club tomorrow and will update this after their response.

Took about a week working on and off after work and weekends to get it built. Laying out the peices next to the boxes worked well since directions will refer to part which is listed by box on inventory list. Happy with quality of product. Kids love it.

I bought the SkyFort II for my niece’s two boys and couldn’t be happier! The kids love all the fun features the set offers, spending many hours playing and swinging. The online order process was simple and there was good communication from the company about shipment and delivery. We purchased installation, which took longer to arrange, but once scheduled the installers were on time and efficient, taking approx. 10 hours to install. Overall, very pleased with the process and the quality of the set, and would recommend it to others.

Not terribly difficult to put together. However, the slide molding was a little off and it starting to come apart after only a few weeks. Also, this isn’t cedar. It almost feels like particle board. The people who work for backyard discovery are wonderful and friendly.

After spending two long days assembling this behemoth I finally got it done and it looks great! The arm where the swings are could be just a foot longer and the swinging would be a lot safer. We were missing one piece of wood and maybe 10 pieces of hardware but they sent enough extra hardware to make it work. Very bulky and overly complicated design. It could definitely be redesigned to use a lot fewer different types of screws and bolts, seems like they’re trying to keep the installation companies empolyed by making it more complicated than it really needs to be. The wood is also quite light and thin and cracked in a few places during assembly. My kids love it though, and that’s the important thing.

I got this for my daughter for Christmas and it took me about 20 hours to put together. I was able to do some of the first steps in the garage before starting the main structure. Everything lines up really well and ended up being a really easy build.

This is a very long review but we buy items based off of reviews so we wanted to be as thorough as possible. Hope it helps! Assembly: Instructions for assembly were not clear with how they were labeled. The pictures were not clear where the wood is supposed to be (in the front, back, etc.). Some of the boards we received were mislabeled and we did not figured it out until we put the swing set together. Overall assembly was frustrating. Took 3 experienced adults in total 3.5 full days. We read someone else's review which stated to sort out all the pieces ahead of time. So helpful but took about 6 hours to do! Quality: For the price point the quality is not what we expected. The wood is very very dry lightweight cedar and prone to splitting. Not all the holes were pre-drilled and we had to pre-drill or re-drill ourselves. The first time it rained some of the manufacturer stain started to peel off (about 6 boards). Due to the quality of the wood the structure of the wood is creaky. The money bars good for children weight (if they can reach them). The slide is beyond disappointing. There are 4 plastic tubes that structure the slide. I would not be comfortable going down the slide with my son, which I was looking forward to. The slide is not molded plastic. The instructions do not give weight restrictions for each unit. My husband (190 lbs.) tested each swing, the ladder, the fort, but was not comfortable trying the slide, monkey bars, or the observation desk. I tested the observation deck (130 lbs) and was not comfortable. The wood felt wobbly and unsafe. There is floor of the observation hovers above the swing set beam. Makes it rickety. My husband is going to have to reinforce the floor. For the price, we shouldn't have to. Overall Maintenance: We are going to have to stain twice a year, especially since it has been up for a week and the stain is already flaking. Some pieces probably even need to be sanded. Overall, it is a very nice looking swing set. We expected higher quality wood for the price we paid. We are comfortable with our son and his friends playing with it. For the size it was a good price. That may be where the quality declined. Our son loves it.

Bought this several weeks ago! Lots of room for all the kids. The slide is a bit cheap. Overall a great system, a bit pricey. Paid extra for installation, the installers broke a piece. Had sharp screws poking through the wood and had to point this out to be fixed. Took 2 days to completely assemble, a bit longer than we wanted to wait. We had the swing set at our house for 10 days before someone would be here to assemble it

The number of hours to build the playset is about 20 hours x 2 contractor skilled men. Overall, we like the playset, however, the lumber is thin, leaving us question how long before certain parts of the playset will break. It is something a diligent person will take care of before it becomes a problem and completely breaks down. It is obvious that the lumber and hardware were skimped to save cost in manufacturing parts.

We bought the play set online and decided to have the installation included due to our busy work schedules. The play set arrived about a week after we purchased it. I was contacted and set up a time to have it installed the following week. On the day of the appointment I received a call that they needed to reschedule after the time they should have already been there. They did not offer any explanation as to why we were not contacted earlier or why it needed to be rescheduled. We were not happy as we had already made arrangements to be home. The installation was scheduled two more times after that. After a month of having the boxes sit in my garage it was finally installed. The installer was very polite and worked efficiently. The playground set is a big hit and my kids love it. The material is very sturdy and seems like it will last awhile. I was a little worried after reading other reviews and seeing some people received bad materials or complaining that it was cheaply made, but for our play set I couldn't disagree more. While I think the customer service department that schedules installation needs to get it together, I was very satisfied with the play set and the installer so I'm still giving it 5 stars.