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Member ratings & reviews for
Serta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King

Most helpful positive review

37 customers found this helpful
5 out of 5 stars
5 out of 5 stars review
Verified Purchase

Great Matress!!

I bought this matress a little less than a month ago. Prior to our new mattress I woke up with stuff and sore back. Now that we have replaced with the Glenmore....I wake up with no back pain and feeling well rested. I was skeptical about ordering without trying but bc of the price and return policy took a chance. No regrets! We love our new mattress! Not too soft or too firm. I don't feel my husband get out of bed. Love the gel foam pad underneath the pillow top. Great purchase!!!!!
Dre24
Versus

Most helpful negative review

7 customers found this helpful
1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Did not hold its shape

After four weeks the mattress failed to hold its shape where I lay while sleeping. After the mattress lost its shape, I found myself sleeping in a low place in the mattress so not comfortable. I contacted Sam's and was told to contact Serta. After contacting Serta, I was contacted by the delivery service who is now scheduled to pick up the mattress given I chose to return it.
William
Serta Team
Hello William! We are so sorry to hear that you have not had a good experience with your Serta mattress. Please call us at 1...
1,931 reviews
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  • 1 out of 5 stars
    1 out of 5 stars review
    2/19/2021

    Horrible!

    I never write reviews but thought it was necessary to write one regarding this mattress. Was very disappointed in this mattress! Had a year and mattress was sinking in where my husband and I sleep. We are not overweight either. Was hard and we were sore every morning. Our last Serta mattress didn't start sinking in til about 14 years later. It has a 10 year warranty and they honored it, which I am happy about. Save your receipt if you purchase this. Spend the extra money and buy a better mattress.
    Jeana
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    7/24/2020

    Great deal

    Good deal
    Pc
  • 5 out of 5 stars
    5 out of 5 stars review
    1/11/2018

    Impressed

    I was looking for a firm mattress , with a pillow top and this mattress fit all my needs in price, comfort , and availability. Took it home and slept soooo good. I had a tempur-pedic and returned it because it was not comfortable , this new mattress is a lot firmer and better. I will definitely buy again!
    FeliciaW1515687337
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    8/21/2019

    Perfect match for us

    We bought this mattress after our last one wore out after 6 years. The plush top layer conforms to your body while the underlying support is firm. My back issues have resolved. This mattress also transfers very little motion. My husband can toss and turn and I don't know anything about it! I've definitely had more restful nights since using this mattress. It doesn't hold heat in the top gel layer either so you stay cool all night.
    Jutley
  • 5 out of 5 stars
    5 out of 5 stars review
    1/31/2019

    Great value and comfort!

    After only a few nights, we can tell the difference in the comfort and support of this mattress. It is firm, yet the memory foam pillow top gives a softer feeling to the firm support. We're both already sleeping better, in part because one doesn't feel the movement of the other. This seems to be an incredibly good value and we anticipate several years of comfortable sleep with this mattress set!
    KayP1548946825
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    9/26/2018

    firm yet plush

    We purchased this for our teenage son who has been sleeping on an old time mattress from my grandmother's home. We had him try dozens on mattresses and from the moment he laid on this one he raved about how comfortable it was. Up until that point in the day, he didn't know which mattress to choose but the Glenmoor made the decision easy!
    LeannF1537988572
    Originally posted on
    Serta
  • 1 out of 5 stars
    1 out of 5 stars review
    5/18/2021

    Sagging within 18 months

    I am a petite woman and no one else sleeps in the bed. This mattress is sagging on the side I sleep on after just 18 months. It was very comfortable for the first few months, then quickly went downhill. I had a mattress from another store that was double the cost from Beautyrest, and it was good for many, many years. I wonder if Serta is manufacturing cheaper mattresses just for Sam's Club rather than using it's standard quality. Not sure, but I would NOT recommend. I thought maybe heavier people were getting the issue of sagging, or people with kids bouncing on the mattress, and I would be okay, but I can tell you there is definitely a problem with the mattress, STAY AWAY! Going to see if I can get a refund.
    PayalGoel
  • 5 out of 5 stars
    5 out of 5 stars review
    11/26/2019

    Best nights sleep

    After checking out a few mattresses we settled on the Glenmoore pillow top. Which was the perfect choice for us. I have been sleeping on this mattress for weeks. I am in love with this mattress. Both my partner and I have been sleeping better than ever. The mattress is very plush and perfect for me being a side/stomach sleeper.
    JacobP1574783393
    Originally posted on
    Serta
  • 2 out of 5 stars
    2 out of 5 stars review
    7/31/2020

    uncomfortable

    i bought this mattress 8/2019 and it has already significantly broken down since then. My husband and I are not large people but we are both getting dips in the bed where we sleep. I usually complain about back pain, but he has started to complain about waking in pain from this mattress. Its awful and im upset we wasted money on this just to have a bed that is breaking down and leaving us achy.
    Danielle86
    Serta Team
    Hello Danielle, we are sorry that you are experiencing issues with the Serta Perfect Sleeper Glenmoor 2.0 Pillowtop King Mat...
  • 5 out of 5 stars
    5 out of 5 stars review
    2/28/2019

    Firm and comfortable

    Bought this for the guest room, primarily for my two sons when they visit. Youngest son loved it. Oldest boy initially thought it was too firm, but after sleeping on it for a couple of visits he now says he loves it. Mom tried it for one night, but she thought it was a little too firm. She's used to a 4-inch gel foam topper, so it was a change for her, even though this is a hybrid mattress. With integrated foam and pillowtop, I was afraid this might be too soft, but the online reviews gave it a very good rating, and it's turned out to be just what we wanted.
    EdwardD1551388183
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    1/19/2019

    Super firm! And comfortable! Love it!

    I just what my perfet sleeper luxury foam, i was afriad that becauae it said “foam” it was going to be too soft for my back. I am 32 years old and suffer from chronic lower back pain, I previously own a Casper mattress and I woke up daily with back pain in the morning and extremely tired. I just tried the serta mattress and its very firm but comfortable, I am looking forward to my first night sleep with this mattress and see how my back and quality of sleeps will be next morning. I will write more about this tomorrow.
    FlorenciaM1547933541
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    2/18/2019

    Loving my new mattress

    Previously, I had a King Koil mattress for 20 years and thought, if it was good enough for Walt Disney World properties, that's what I wanted. I thought it was going to be difficult to find a good replacement, yet, I did some research, looked at reviews and based on information gathered and a sale event, I chose my new Serta mattress. I've had it for about two months now and I love getting into bed. I'm a back sleeper and prefer something more firm, thus avoiding anything with plush in the description. The Serta Perfect Sleeper Luxury Hybrid Glenmoor Super Pillow Top Mattress King is meeting my expectations. I look forward to many more good night sleeps!
    FrancescaB1550510468
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    9/21/2021

    Sleepless nights

    Comfort is a definite
    Scot
  • 5 out of 5 stars
    5 out of 5 stars review
    1/31/2018

    My sleep experience

    My old mattress was 11 years old. I woke up every morning with back and leg pain. When shopping for a new mattress I wanted firm but comfortable. The Serta looked very well made and had a pillow top about 2 inches thick which looked very comfortable. We have a tight budget so affordability was important. After only sleeping on the new mattress for 3 nights I can tell the difference already. I feel more rested in the morning and almost no back pain and no more leg pain. It's just what I was looking for, firm but comfortable. I would recommend this mattress if you need a little firmness and comfort.
    GeorgiaB1517429507
    Originally posted on
    Serta
  • 1 out of 5 stars
    1 out of 5 stars review
    5/20/2021

    TERRIBLE

    This mattress lasted us about 2 months before you could tell where we laid and became completely uncomfortable! We moved it to our guest room because we just couldn't make it work for us anymore. To expensive to only last 2 months. I wish there was a way I could have returned it. It even took a few weeks longer to ship to us than the arrival date said. I should have just canceled the order when it didn't come in a timely manner.
    Julie
  • 3 out of 5 stars
    3 out of 5 stars review
    8/10/2022

    Firm, supportive, slight cushion. Med Firm

    I've had this mattress for years, at least 6-7. I have had no issues with it sagging. 2 average size adults sleeping on it nightly. It is quite a bit more firm than I had expected but it has no dips or lumps, we sleep solid it just isn't for me as I'm a side sleeper and it just isn't the right fit for me. Great solid firm bed w cushion. Good support!
    Dee
    Serta Team
    Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to...
  • 1 out of 5 stars
    1 out of 5 stars review
    11/3/2020

    Closer to firm than medium

    This bed is more firm than anything. Mattress topper did not help. Bought this bed in March, looking for another bed.
    Mrs
    Serta Team
    Hello, we are sorry that the Serta Perfect Sleeper Glenmoor 2.0 Pillowtop Mattress did not meet your expectations. Sam's has...
  • 3 out of 5 stars
    3 out of 5 stars review
    4/25/2022

    Horrible

    Mattress sinks in where you lay and stays that way with a hump in the middle after 2 months this is the second one for me
    Tammy
    Serta Team
    Hello Tammy. We are sorry to learn of your experience and want to help. Please contact us at 1-888-240-1945. Thank you.
  • 1 out of 5 stars
    1 out of 5 stars review
    1/5/2021
    We just bought this mattress. The description says medium firmness but it's so soft and uncomfortable! You sink into the bed. Very disappointing!
    GS22
    Serta Team
    Hello, we are sorry that you are experiencing issues with the Serta Perfect Sleeper Glenmoor 2.0 Pillowtop California King M...
  • 5 out of 5 stars
    5 out of 5 stars review
    11/24/2018

    Very comfortable

    We ordered this bed online after trying it out in store. It's a little firmer than the store model, but still very comfortable.
    RhonnaG1543091136
    Originally posted on
    Serta