Thanks so much for the awesome feedback! We’re thrilled to hear that everything is working perfectly for you, from the motion sensor to the quiet operation. We really appreciate your support! If you ever need anything else, feel free to reach out—we’re always here to help!

Sorry to hear you’re having trouble with the lid! If the lid is opening but not closing, it could be a sensor or battery issue. Here’s something to try:<br /><br />Reset: Sometimes a quick reset can help—check the manual for instructions.<br /><br />Battery check: Ensure the batteries are fresh and properly installed, as weak batteries can cause performance issues.<br /><br />If the problem persists and you&#39;re within warranty, feel free to reach out to us at info&#64;ninestarsusa.com, and we’d be happy to assist with a replacement. We aim for quality, and we want to make sure your experience is a good one!<br /><br />Thanks for bringing this up! &#x1f60a;

Hi Customer Thank you for your feedback and for taking the time to leave us a five-star review. We appreciate your business and hope to continue servicing your trash can needs. Thank you and have a wonderful day!

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we are able to assist you with, please feel free to contact our customer service department via email at info&#64;ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. <br />-Nine Stars Group

Hello,  <br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any<br />questions, please feel free to contact our customer service department via email<br />at info@ninestarsusa.com. We would be happy to assist!  <br />-Nine Stars Group