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Customer reviews for Lay's Classic Potato Chips 13 oz. for
Lay's Classic Potato Chips 13 oz.
4.1 out of 5 stars
stars1,833 ratings1,810 reviews
  1. 5 stars68% (1,242)
  2. 4 stars6% (118)
  3. 3 stars5% (92)
  4. 2 stars5% (87)
  5. 1 star16% (294)
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Showing 711-720 of 1,810 reviews
May 18, 2020
Polly
5 out of 5 stars review

Verified Purchase

Great job protecting the chips for delivery!

I was concerned about having potato chips shipped to me . I assumed that I would be left with a sack of crumbs. I was wrong. The chips were completely surrounded with large bubble wrap and were actually in better shape than when you buy them off the shelf.

Review from walmart.com
Helpful?31F9DOE2RGKJ13876608008
Oct 15, 2023
D
5 out of 5 stars review

Verified Purchase

Lay’s are great, WALMART accommodate customers.🙏

Lay’s classic potato snack Chips are great.😋However I was going to give one star ⭐️ but it’s not their fault. Because I received a 13 oz party bag full of crumbs ☹️ that’s not a party that’s a bag of disappointment, because you cannot display that on a table along with dips and more for a gathering . They were shipped in a box with 4 shampoos %26 6 conditioner bottles all 16 oz each with some little air pockets. The poor-chips never had a chance to make it on the table and that meant more money had to be spent to make sure we had Lays snack chips. The chips should have been placed in a box of its own within the box, It was more than enough space. However, instead the bottles were shaking all over the place🤦‍♀️ I guess it was a Party within the box 🎉and I received the crumbs. 🥹This is not lays fault nor is it WALMART fault it is the Packers fault, because would you want a bag of your favorite Chips shipped to you in crumbs, knowing your mouth would be watering when you open up that bag until you see surprise it’s crumbs🥹 I’m sure they’ll do better next time. Thanks for the effort I look forward to receiving a bag of classic party size chips. Hey, maybe for the inconvenience you’ll send me a case of Pepsi soda to go along with them. 😍😉🙏 Thank you for your services I’m sure you will fix this. However, I look forward to shopping with WALMART. They’re the best!!

Review from walmart.com
Helpful?31F9DOE2RGKJ13876608008
Feb 6, 2021
Korry
1 out of 5 stars review

Verified Purchase

Disappointed in Indiana

I ordered two bags of these and one had been opened. It looked as if someone had eaten out of it!! Very disgusting!! I have never had a problem with an order before. I order a lot of things online. I would like to have a refund for this item!! Very disappointing!!

Review from walmart.com
Helpful?31F9DOE2RGKJ13876608008
Aug 18, 2020
anonymous
1 out of 5 stars review

Verified Purchase

these were so salty I had to throw the bag away, in all my years po buying these the first time this ever happened, when they ship they need to box these types of thing in separate box so the heavier things in same box dont roll over and smash it all to pieces

Review from walmart.com
Helpful?31F9DOE2RGKJ13876608008
reply from Lay's_1

Hi - so sorry to hear that! We would like to help and report this to our Quality team. At your convenience could you give us a call at 1-800-352-4477 (Mon-Fri, 9am-4:30pm CT) or send us an email (https://cu1.pepsico.com/fritolay)? Thanks!

Jan 20, 2021
Sunshine
3 out of 5 stars review

Verified Purchase

Disappointed

I love this product however the bag of chips was busted open. It appears it just wasn’t packed properly and the other products in the box with the chips may have been thrown against the bag and caused it to bust open. The chips shouldn’t have been packed with those products which were baby wipes and makeup wipes.

Review from walmart.com
Helpful?31F9DOE2RGKJ13876608008
Sep 14, 2020
anonymous
2 out of 5 stars review

Verified Purchase

Broken potato chips and oil spread on everything

One of the 2 pakts broke so there was potato chips with small broken pcs all over the main box. The paper packing materials and other items became very oily. Again I think it was due less packing material in the main box. I have ordered these potato chips pkts various times...this is the first time it popped open.

Review from walmart.com
Helpful?31F9DOE2RGKJ13876608008
reply from Lay's_1

Hi Shobha - so sorry to hear that! We would like to help and report this to our Quality team. At your convenience could you give us a call at 1-800-352-4477 (Mon-Fri, 9am-4:30pm CT) or send us an email (https://cu1.pepsico.com/fritolay)? Thanks!

Feb 27, 2025
Anonymous
4 out of 5 stars review

Verified Purchase

LAYS IMPROVED FLAV AND QUALITY OVER YEARS!

my settled-on fav brand, generous size for WALMART's low cost, always FRESH and flavorful - BUT some of the chips in [same] bag too SALTY! wachusetts brand my fav but HTF so tried LAYS and close in flavor! would've given 5 stars, but for those chips in bag that got too much salt....

Review from walmart.com
Helpful?31F9DOE2RGKJ13876608008
Jul 23, 2020
Pete
1 out of 5 stars review

Verified Purchase

Between being improperly packaged and drivers who have no idea about the arrows on the boxes, there's not a single chip intact in this package. The hassle of returning this is not worth the effort. I'll know not to order like items in the future. I received two boxes of cookies last week that suffered the same damage....over 40% were broken or in crumbs

Review from walmart.com
Helpful?31F9DOE2RGKJ13876608008
reply from Lay's_1

Hi Pete - so sorry to hear that! We would like to help and report this to our Quality team. At your convenience could you give us a call at 1-800-352-4477 (Mon-Fri, 9am-4:30pm CT) or send us an email (https://cu1.pepsico.com/fritolay)? Thanks!

Oct 16, 2022
Lydia
3 out of 5 stars review

Verified Purchase

SAD defeated shopping purpose now I must go shop

Disappointed out of 32 items 25 arrived on porch with Driver. Driver did his job just fine but shoppers should know sometimes it is okay to substitute items like size of chips available, one brand of hard salami or ham get the sale deli item. If your totally out of item understand but if you have brand or products substitute two small for one large of item like Ragu. I realize sometimes product just isn't available but Ragu, Chips, hard salami and Ham really substitute those. Baby food different story because of ALLERGIES Egg and Nuts so if I put Barilla spaghetti that is a must. Disappointed but Thank You

Review from walmart.com
Helpful?31F9DOE2RGKJ13876608008
Jun 18, 2021
claudia
1 out of 5 stars review

Verified Purchase

chips are a disaster!

someone put the lays chips in a box with wood chips and mopping lg bottle of mopping solutuon!! Needless to say, when the bottle of solution and bag of wood rolled over on the bag of delicate chips, the bag popped open and the chips were spilled into the box!! how do I return these chips??

Review from walmart.com
Helpful?31F9DOE2RGKJ13876608008
reply from Lay's_1

We're so sorry to hear that, Claudia! Our team is happy to help, please give us a call at 800-352-4477 (M-F 9:00 AM - 4:30 PM CT). Thanks!