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Customer reviews for Lay's Classic Potato Chips 13 oz. for
Lay's Classic Potato Chips 13 oz.
4.1 out of 5 stars
stars1,833 ratings1,810 reviews
  1. 5 stars68% (1,242)
  2. 4 stars6% (118)
  3. 3 stars5% (92)
  4. 2 stars5% (87)
  5. 1 star16% (294)
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Showing 721-730 of 1,810 reviews
Sep 2, 2023
BRIDGET
3 out of 5 stars review

Verified Purchase

My usual experience is pretty good.

The chips are fine. The order stayed pending for over 24 hours although Walmart.com customer service said that the delivery would be here today by 4pm central. It's now 336pm and Walmart.com customer service says the order was returned by driver but shows will be delivered today. The online status still says preparing.

Review from walmart.com
Helpful?31F9DOE2RGKJ13876608008
Oct 1, 2021
Tami
1 out of 5 stars review

Verified Purchase

Tasteless!

Lays has gone to a tasteless chip because of less salt and being baked. I can understand that many people need less salt, but why not continue to make your same chips from decades ago for people that love the taste and are not required to eat less salt. Why can't we have a choice? I will not buy Lays Chips ever again. They taste like an old, dried up, out o f date chip.

Review from walmart.com
Helpful?31F9DOE2RGKJ13876608008
reply from Lay's_1

Thanks for the feedback, Tami. To clarify, Lay's Classic Potato Chips are fried and the cooking process has not changed. They are not baked and the sodium content has not been reduced. Sounds like there may have been a quality issue with that particular bag, and we'll gladly take care of it for you, just call 1-800-352-4477 (Mon-Fri, 9 AM-4:30 PM CT). Thanks!

Aug 30, 2021
Susan
1 out of 5 stars review

Verified Purchase

NOT QUITE WHAT I ACCEPT..................

THE PRODUCT IS EVERYTHING I WANT,BUT, THE DELIVERY IS UNACCEPTABLE, YHE ITEM WAS LEFT ON A GARBAGE CAN AT THE ROAD,MY HOUSE IS 1,OOO FT OFF THE RD IN THE WOODS, IT WAS AN ACCIDENT THAT I FOUND THE BOX,TAKE TRASH OUT==THERE SITS MY PKG...............

Review from walmart.com
Helpful?31F9DOE2RGKJ13876608008
Jul 12, 2022
Chris
4 out of 5 stars review

Verified Purchase

Pretty Good!

Pretty Good! I could not live without this service! The reason I give 4 stars instead of 5 is only because every week when I order I manage to get dented cans, ripped or crushed boxes and the ugliest fruits and veggies available. So as long as you don’t mind a couple dent and scratch items here and there. Its awesome!!

Review from walmart.com
Helpful?31F9DOE2RGKJ13876608008
Aug 2, 2020
JimPettis
5 out of 5 stars review

Verified Purchase

Simply the best plain CRISPY potato chip.

OK, regarding plain potato chips there's no competition in my experience to - Lays "classic" - Ruffles - the old Gibbles, apparently no longer available, which were fried in beef tallow rather than vegetable oil Lays and Ruffles are surprisingly different, not only in texture but also in flavor. Ruffles are great with French Onion dip. Lays...not really very good. I also like Ruffles better without dip, but here Lays is a very close second. With Tostitos Salsa Con Queso, Lays really shine. It's the perfect dip for that chip. Lays are also a thinner, crisper chip than Ruffles, and that is sometimes exactly what I want.

Review from walmart.com
Helpful?31F9DOE2RGKJ13876608008
Dec 17, 2021
EmilyW
5 out of 5 stars review

Verified Purchase

go-to snack

Classic Lays is my absolute go-to snack. The chips are nice and crispy and have the perfect amount of salt. My kids like a little baggie of these to take for their school snack or just to have with their lunch. Wish the bags didn't include so much air in the bag but because of this I always purchase the party size. Love these chips!

Review from walmart.com
Helpful?31F9DOE2RGKJ13876608008
reply from Lay's_1

We’re honored to be your go-to snack, Emily!

Aug 16, 2023
Joseph
1 out of 5 stars review

Verified Purchase

crushed layes ha

i purchased a bag of these lays a few days ago. the time before was months ago. the chips were all, all crumbled. Crushed. not one full size chip. frankly this made be laugh and angy at the same time. so i no longer order them for deliver. I am not crushed like the lays ha, just annoyed. but tha ks.

Review from walmart.com
Helpful?31F9DOE2RGKJ13876608008
Jun 16, 2021
Cindy
3 out of 5 stars review

Verified Purchase

Poor packaging by Walmart

Arrived with 2 large cornmeal packages and one short sheet of brown paper in a HUGE Box. I could have fit in that box. Needless to say the chips were open as was one of the cornmeal packages so I had a large recipe of crushed chips and cornmeal. Love the chips but the company needs to train packers.

Review from walmart.com
Helpful?31F9DOE2RGKJ13876608008
reply from Lay's_1

We're sorry to hear this, Cindy! Our team is happy to help, please give our team a call at 800-352-4477 (M-F 9:00 AM - 4:30 PM CT). Thanks!

Nov 20, 2024
Odela
2 out of 5 stars review

Verified Purchase

I have always enjoyed Lays potato chips, but this last bag I had purchased had so much salt on them they were absolutely uneatable. I have NEVER encountered this before. There were some bags that had a bit more salt than others, but this bag was completely coated! I am afraid to repurchase %26 ending up with the same problem.

Review from walmart.com
Helpful?31F9DOE2RGKJ13876608008
Oct 9, 2020
Rebecca
1 out of 5 stars review

Verified Purchase

Bad on shpping

I love these chips but the shipping is less than desired. I saw at checkout they were going to ship separately from rest of order so I added two more bags. They ended up shipping it all together and they didn't even give the chips a box within a box. By the time I got 4 bags of chips all the bags were squished open and crumbs and useless. I'll order again but it'll be a SEPARATE order from all other items so they don't get squished.

Review from walmart.com
Helpful?31F9DOE2RGKJ13876608008
reply from Lay's_1

Hi - so sorry to hear that! We would like to help and report this to our Quality team. At your convenience could you give us a call at 1-800-352-4477 (Mon-Fri, 9am-4:30pm CT) or send us an email (https://cu1.pepsico.com/fritolay)? Thanks!