Customer reviews for SAMSUNG 85" Class Q6-Series 4K Ultra HD Smart QLED TV - QN85Q6DAAFXZA forOutstanding picture
[This review was collected as part of a promotion.] I stream You Tube TV and also use an outside antenna. Both pictures come in very clearly and I am totally satisfied. I own 3 other Samsung tv's and am very satisfied with them but I have to say that this new one is a step above. Cannot think of anything negative to say about this new tv.
Love my tv
[This review was collected as part of a promotion.] I mainly use it for streaming. Picture quality is great. There are a couple of issues though. First I have w My phone connected to it and every time I'm on my phone it keeps trying to project my phone screen to the tv. The notification pops up ever minute, very annoying. Second the smart volume on the tv keeps changing modes which causes a moment of silence right when someone is going to say something important. Besides those which I've learned to live with the tv is great.
GMOB, Thank you for choosing Samsung's Q80A TV and for your review. I am happy to hear you are enjoying the picture quality of your new 2021 QLED! The chiming you are hearing is the Tap View feature which gives you the option to use the screen mirroring features between your smart phone and TV. This feature can be disabled from the SmartThings App Settings on your phone. Samsung TVs have Anynet+ (also known as HDMI-CEC), a feature that allows connected external HDMI devices to inform your TV when they have turned on. By default, the TV will immediately switch to this source when this happens. If you have a device connected to your TV via HDMI, please turn off the Anynet+ (HDMI-CEC) function in your TV's settings. To ensure your TV is always optimized, please be sure your firmware is up to date with version 1805.4 which includes various performance and quality updates. You can check this by going to: Settings > Support > Software Update. If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV: 1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model. 2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.) 3. Connect the USB thumb drive to a USB port on your TV. 4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes. 5. Follow the on-screen instructions to install the updated software. I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Specialist
Great TV
The TV has served our family well. It is easy to use and find all of our apps. The speed lags sometimes when searching for things, but it hasn't been too much of a pain so far. The video quality is quite good and what you would expect from QLED, but I have seen some others that I would have enjoyed more as I don't recognize that it's 4k when it's on. The colour is realistic and it has various settings that work well for different videos. This one fit my family's budget and gave us the size and a satisfactory quality. The sound can go pretty loud, but I would like to supplement with a sound bar or surround sound system. No complaints on the design. It is quite heavy and needed 2-3 persons to mount. Overall I am happy with the TV and I will be keeping it for quite some time.
Our favorite new Samsung TV!
[This review was collected as part of a promotion.] This makes our 4th Samsung TV and I am happy to say, it's our favorite. (All four TVs are still preforming as well as when we purchased) The Geek Squad completed the installation for us. The size is perfect and the picture quality is superb! Especially love the solar chargeable remote - plus you can charge using a USB cable as well. The store sales rep and the Geek Squad installers were top notch. Highly recommend this TV and for the Geek Squad to install it for you!!
This Product has great features
[This review was collected as part of a promotion.] We love this TV as it has multi view feature and clear bright picture. Sound quality is great and it has increased when I get Samsung sound bar with I symphony. New solar remote is awesome and easy to control.
One of the best
[This review was collected as part of a promotion.] This tv is awesome!!! The screen is crystal clear. When watching a movie. You can see every dimension of a persons face. It's almost like you're right there I'm the movie. The gaming is next level with the tv. The colors are so vibrant. I just love this tv.
Super Great TV!
[This review was collected as part of a promotion.] Ok I go my TV 3 years ago and it's still working perfect. I love the colors on it and how bright or how dim I use it. My gaming on this one looks awesome! I got a ps5 and play my games on this TV. In the beginning I had to get use to what I wanted to get out of it. I finally found the balance in colors that I LOVE! I have different settings set up for gaming and TV and my movies. Speaking if movies. OMG I love the 4k on this one. How sharp and crisp everything is. Now it's not a OLED so the blacks could be darker. I still love it. My next TV I want it to be a 70 or 80inch. I wanna go big!
Great picture, but the sound quality has issues!
[This review was collected as part of a promotion.] We loved this TV when he first bought it. After a few days, we noticed the sound would cut out for a split second about once an hour. Within the next week, it started to cut out every 15 minutes. It got so irritating, we'd have to rewind whatever we just watched just to understand what was said. The sound would cut out on any device that we used and also on every app that were using. We went back to the store for some help. We were not happy to find out that this is a common problem because the TV speakers can't handle the sound output. They recommended using a sound bar. We spent the extra money for the soundbar. The sound bar does help. We've had it with the sound bar for about 2 months now. It does still cut out sound for a split second, but a lot less and it hasn't gotten worse. It only happens a few times a week now I stead of every 15 minutes. Other than this sound issue, its a great TV. Because of the sound issue, I think the TV was overpriced. We didn't plan on initially buying the sound bar, so we spent even more money. So be prepared for sound issues and to buy a sound bar. Ps i also checked all forums and tried all posted solutions didn't work
Hi Duehus, Thank you for your review of the Q80A TV and for sharing your details of your sound cutting out. If the audio drop issue is happening when connected via HDMI, the HDMI cable is most likely the cause. We recommend you replace the HDMI cable with a High-Speed cable with Ethernet Channel, labeled as HEC or HEAC on the cable. Please also make sure your TV is running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience. If this does not help, we ask that you contact us again for additional troubleshooting or assistance with setting up a service appointment. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We look forward to hearing from you. ~ Samsung Specialist
Bubuamin
[This review was collected as part of a promotion.] Excellent TV for movie an sports. I love this TV. I have to buy Nother TV. I am going to buy same TV again. I use Samsung TV from last 30 years. I also has 2 Samsung phones. Samsung TV is the best. I love it.
Amazing, Crips and Vibrant
[This review was collected as part of a promotion.] This Samsung TV has to be the best user setup experience I have encountered. The interactive setup provides the user two options using a mobile device or a manual setup process. I chose the mobile device process, and the setup process was complete in a few clicks. Once I got through the setup, it was time to put this 4k display through some test. The 4k display is amazingly stunning, the colors are rich and vibrant, and the blacks are accurate and not washed out. The audio seems to adjust and redirect its sounds dynamically with the objects moving on the screen. The Ambient mode is a nice novelty feature. You can enable the screen to display a decor picture art display or feature any personal photos you may choose to have as a background when your TV is in standby mode. My wife especially likes this feature since we display our family portrait, and the TV is more like a portrait centerpiece than a TV on the wall. Overall we are very please with Samsungs latest QLED series TV.