We appreciate you taking the time to share your thoughts on the Secret Outlast Completely Clean Clear Gel and we’re sorry to read that you’re unhappy with your purchase. Our products go through several quality checks during manufacturing to ensure you notice a positive difference when using Secret so this isn’t the experience we want you to have. It may help to know that the level of protection you receive depends on several factors including body chemistry, changes in diet, stress, and activity level. Additionally, it can take your body up to 2 weeks to adjust to using a new product, so we recommend applying the antiperspirant twice a day as needed while the transition is happening, to clean, dry skin. In the meantime, please send us an email from our website’s Contact Us page, or give us a call at (800) 964-1947 for further assistance.

Thank you for reaching out about our Secret Outlast Clear Gel Completely Clean Antiperspirant Deodorant. We're sorry to hear that the product seemed to be only half full. We have strict quality controls in place, so it's unusual for a package to leave our plant without the proper amount of product in it. We fill our canisters by weight, not volume, to ensure you receive the exact amount we advertise on the package. With that said, we do leave a bit of empty space in each canister so that the product does not spill out while it's moving through the production line. Still, we'd like your comments to get the attention they deserve and we will be reporting this to our Quality Assurance Team. We'd like to assist you further. When you have the time, please give us a call at (800) 964-1947 or email us through our Contact Us Page.

Thank you for sharing your thoughts on our Secret Outlast Clear Gel Deodorant. We are sorry to hear that you are unhappy with your purchase. Please know that we carry out extensive research and product testing to develop features that we think our consumers will appreciate. Still, we know that preferences differ from person to person and not everyone likes the same things. We thank you for the feedback and we will definitely share your comments with the appropriate people on our team. The good news is we do offer this product in the Invisible Solid Form and is available at most local retailers. We would love to speak with you regarding your experience and help you locate the product more suitable to your needs. Please give us a call at (800) 964-1947 or send us an email through our website's Contact Us page.