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Customer reviews for VIZIO 55" Class Quantum Series QLED Smart TV for
VIZIO 55" Class Quantum Series QLED Smart TV
4.4 out of 5 stars
stars
3,453 ratings3,146 reviews
  1. 5 stars75% (2,580)
  2. 4 stars11% (377)
  3. 3 stars5% (173)
  4. 2 stars3% (96)
  5. 1 star7% (227)

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Showing 1,831-1,840 of 3,146 reviews
Sep 20, 2024
Reviewer name: CharlieKat
5 out of 5 stars
5 out of 5 stars review

Greatest VIZIO Screen ever

[This review was collected as part of a promotion.] This VIZIO 55” Quantum 4K is amazing. This was a replacement for my Old 50” VIZIO and what an upgrade, not that my 50” VIZIO was bad, just wanted to upgrade and believe me, it was worth it. My home has been a VIZIO household with at least 7 purchased over the years. You can’t go wrong with VIZIO!!!

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Sep 15, 2023
Reviewer name: bethm173
5 out of 5 stars
5 out of 5 stars review

Intuitive TV

[This review was collected as part of a promotion.] We are loving our new Vizio 55” Quantum 4K QLED HDR Smart TV. It was easy to set up straight out of the box, so simple that our 7-year old set it up for us! We messed around with the picture settings to adjust brightness and it definitely needed to be sharper than the default settings. Once we played with picture settings, we are pleased. The sound quality is fine, although we feed the sound through a sound bar. Things we like about this tv: -Easy set up -Vizio free IP stations WatchFree+ -Thin frame for a larger screen -Easy to stream our devices to the tv -Voice activated remote control (change the channel, app, mute, screen saver, etc) -Pairs with Bluetooth speakers and headphones (this was my husband’s favorite part of the tv since it is in the main room with background noise) -Intuitive to use Things that could be better: -Pre-programmed app hot keys on the remote are not common/popular apps All in all, a great tv and addition to our main room!

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Sep 20, 2024
Reviewer name: SORRYIPURCHASED
3 out of 5 stars
3 out of 5 stars review

TV WILL NOT CONNECT WITH SURROUND SOUND SYSTEM

I purchased this Vizio tv to replace a Vizio tv that quit working. Very let down because I can't connect my Bose surround sound system to the tv. There are no RCA inputs on the tv and the converter to switch the RCA ends to HDMI will not work. I also could not get a Vizio sound bar to connect to the tv. Shouldn't be this hard to connect a surround sound system.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
reply from Customer Care

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Nov 21, 2024
Reviewer name: Krusty
3 out of 5 stars
3 out of 5 stars review

Great TV if you can get a good working model

I have loved this TV for the past 5 years. It ended up developing some lines that could not get fixed but thanks to the extra insurance I got we got it replaced. Now the brand new TV I substituted it with has a dark spot on the screen. I am sending it back and getting a new one

Review from vizio.com
Helpful?320NP1VP0A2813874350029
reply from Customer Care

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Jan 30, 2024
Reviewer name: Wille67
5 out of 5 stars
5 out of 5 stars review

Vizio Quantum Smart TV

[This review was collected as part of a promotion.] We have owned several Vizio tv's over the years and so we wanted to try Vizio's Smart TV. We purchased the 65" Quantum Pro and loved it so much that we wanted one in our bedroom. A great buy & price and we are so happy with our purchase. Thank you so much for a great product.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Jan 6, 2025
Reviewer name: julie80
5 out of 5 stars
5 out of 5 stars review

Amazing Quantum Vizio TV

The picture is perfect and so clear. It almost looks like 3D in some travel ads. Sound is not bad but I havethe TV in a corner so I need a sound bar to hear clearly. I think the speakers are in the back but not sure and would be hard to hear if so without a soundbar. Had a hard time finding the volume control on the remote - big change to the side. Not terribly user friendly on that and not a great remote. Would purchase one separately if I could get a better remote. To use sound bar just mute the TV so there is no feedback or use TV menu to turn off the TV speakers. Love the larger screen and can see the screen from either side - no distortion. But the best reason to get a Vizio is Watchfree streaming app. Love it. Is a huge bonus. Watch Love Nature regularly.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Nov 10, 2024
Reviewer name: Yankeeman
1 out of 5 stars
1 out of 5 stars review

Horrible experience

I bought this TV last week, first one didn't work at all, went back and got the same model. this time the second TV would shut of every 10 minutes and reboot. called Vizio customer service group. The person I spoke to couldn't speak English well and pretty sure he didn't understand me. spend twenty minutes on the phone with nothing coming out of my call. TV still would shut off on its own. VERY sad Customer. I have bought 10 Vizio in my time and this model is horrible, Next time I need a TV will look at other brands

Helpful?320NP1VP0A2813874350029
reply from VIZIO

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Dec 29, 2024
Reviewer name: KeithH68123
5 out of 5 stars
5 out of 5 stars review

Excellent picture quality

I bought this a couple weeks ago, the picture quality is great. Sound is good. Excellent app integration. If I were to change one thing with the tv it’s the form factor of the back of the tv, our tv is wall mounted and the design of the back of the tv makes it stick out about an inch further than our old tv because the back panel has a bump out. Doesn’t impact quality and so far we do enjoy the tv.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Sep 16, 2023
Reviewer name: bhavnas8
4 out of 5 stars
4 out of 5 stars review

Liked the Television but not impressed with sound quality

[This review was collected as part of a promotion.] Picture quality is amazing. Colors are vibrant and so high quality Sound system is not so good. There is no surround sound system While watching the tv the screen display blacked out and I was only able to listen to the sound. Screen was turning black again and again while I can still hear the audio. I tried reset, factory reset, power cycle several times but nothing helped. Later I was chatting with customer service about this issue and surprisingly the TV worked without any issue afterwards, don’t know how! It is working perfectly fine without any issue and I am loving the channels it is offering. The sound quality could have been little better.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Jan 3, 2025
Reviewer name: JMC12
3 out of 5 stars
3 out of 5 stars review

A bit disappointed

The TV itself works great so far, but I don't like that I am unable to add the Great American Pure Flix app to the TV. Apparently, you can only use pre-loaded apps. The only options is for me to stream it to the TV using AirPlay, which is not an option as that will tie up my phone to long which will interfere with my work. I feel this information should have been noted on the box so consumers will be informed that they can not upload apps that are not already pre-loaded.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
reply from Customer Care

VIZIO is committed to giving our customers a wide variety of streaming content and we’re always looking for ways to improve our products. We are actively working behind the scenes creating new partnerships and constantly adding features, applications, and content to your catalog. If there’s an app you want to watch that’s not featured in your app row, you can choose to cast it by using Chromecast or Apple AirPlay from your mobile device. For any additional assistance, our customer service team would be happy to speak with you, please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.