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Customer reviews for VIZIO 55" Class Quantum Series QLED Smart TV for
VIZIO 55" Class Quantum Series QLED Smart TV
4.4 out of 5 stars
stars
2,655 ratings2,406 reviews
  1. 5 stars73% (1,936)
  2. 4 stars11% (288)
  3. 3 stars6% (153)
  4. 2 stars3% (85)
  5. 1 star7% (193)

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Showing 1,091-1,100 of 2,406 reviews
Oct 24, 2024
Unhappy with the product
2 out of 5 stars review

Hard to use, remote is a joke

We bought this is march 2024 as we were leaving cable tv and going to streaming service. It is hard to navigate and has a million steps just to get where you want to be and there is no way to return to the previous program without another million steps. It is now October and the TV speakers no longer work. Reported it and am waiting for a "call from a tech"

Review from vizio.com
Helpful?320NP1VP0A2813874350029
reply from Customer Care

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Apr 23, 2024
NHL1
5 out of 5 stars review

Greatest value for the dollar

[This review was collected as part of a promotion.] In 2010 I purchased a 48 inch Vizio Plasma TV. My kids watch it everyday and to this day it's still performs as well as it did 14 years ago. That's why I purchased this new Vizio 55. The picture is excellent the ability to watch other platforms easily makes this TV and its price a perfect choice.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Nov 23, 2023
Thomas2423
5 out of 5 stars review

Couldn’t be happier!!!

[This review was collected as part of a promotion.] Bought this TV to replace an older Vizio tv we had in our living room and the picture quality, features and how easy it was to set up blew our minds. We have another Vizio TV in our family room that we bought 2 years ago and what you get for the price will always exceed your expectations. Couldn’t be happier with our purchase and with Vizio.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Sep 20, 2024
CharlieKat
5 out of 5 stars review

Greatest VIZIO Screen ever

[This review was collected as part of a promotion.] This VIZIO 55” Quantum 4K is amazing. This was a replacement for my Old 50” VIZIO and what an upgrade, not that my 50” VIZIO was bad, just wanted to upgrade and believe me, it was worth it. My home has been a VIZIO household with at least 7 purchased over the years. You can’t go wrong with VIZIO!!!

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Dec 2, 2024
TimJPF
5 out of 5 stars review

All Around Great TV System

We purchased this (our 4th) Vizio TV last week. The set-up process was simple. It's great to have the Vizio user-friendly Operating System matching on all our TVs. The voice interface is a surprising plus in the ease of operation. These TVs are so crystal clear and precise; exceeding our expectations in various lighting conditions. The Visio soundbar with woofer bass has awesome sound, and is also simple to set up.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Nov 3, 2023
briannab230
5 out of 5 stars review

INCREDIBLE

[This review was collected as part of a promotion.] I was SO happy to have received this tv! The tv is huge (55in) and so thin making it look very classy. I love all the smart tv features- it makes it easy having all my subscription options in one place. I would 100% recommend this tv to others!

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Nov 15, 2023
natalyp21
1 out of 5 stars review

Screen keeps turning off

[This review was collected as part of a promotion.] I received the TV and set it up. After about 15 minutes the screen went dark, but the sound continued. I turned the TV off and back on. The same thing happened again after a few minutes. Basically, the TV just keeps going dark every so many minutes, and the only way to make it work again is to turn it off then back on.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
reply from Customer Care

I am so sorry to hear of the issue you are experiencing! Support can help with that! I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. Thanks!

Mar 22, 2025
Dave2722
3 out of 5 stars review

Quantum Tv

I had an older Vizio, I always been a Vizio Tv this is my fourth Vizio they are great Tv's. The Only issue with the new Quantum. Streaming time is Wrong some how. Tv time settings are all correct other Tv's are fine. This new has the wrong time zone in Hulu streaming App.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
reply from Customer Care

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Feb 25, 2024
Boneboy
5 out of 5 stars review

Great picture, super easy setup!!!!

[This review was collected as part of a promotion.] Got this set up out of the box of no time!! Connected to the Internet, found all the channels, put in all the apps, and we were rocking and rolling! Would like to have a jack for my full stereo surroundsound, but the Bluetooth seems to have hooked up fairly well.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Nov 21, 2024
Krusty
3 out of 5 stars review

Great TV if you can get a good working model

I have loved this TV for the past 5 years. It ended up developing some lines that could not get fixed but thanks to the extra insurance I got we got it replaced. Now the brand new TV I substituted it with has a dark spot on the screen. I am sending it back and getting a new one

Review from vizio.com
Helpful?320NP1VP0A2813874350029
reply from Customer Care

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.