It came April 1st. But we just finished last tuesday but the next day it fell dawn, because the wind is too strong, where we lived in Fort Morgan colorado. We put all the black stakes, but they did not hold anything.. Rig now the entire swing set is wiggle even when just my daugther is swinging...not satisfied too expensive for too poor material...I took photos to prove all that I'm describing..

I bought this for my grandbabies and when it was assembled the first level split we put wood glue and proceeded and thought maybe human error. Then the ladder did not touch the ground, my last straw was when they connected the swings and he got on and the beam split. I had to pay someone to put it together I am not paying to have it disassembled. But I did request for them to come and get it. Neither I or my 73 yr old mom are capable of taking ir apart.

Paid $1000 for this product to be assembled. I have had it for a week and Sam’s club is giving me the run around on scheduling it to be assembled which I assume is weeks out. They claim it isn’t delivered yet so I have 4 large boxes stuck in my garage and 2 disappointed kids.

Like previous reviews mentioned, the wood cracks shortly after assembly, peeling stain, safety concern at rhe secret staircase entrance from the top, the slide is super awkward, and assembly takes a crazy amount of time. I would not recommend it for the price and longevity. We've only had it for a couple of months and i dont see it lasting more than a year or two. I do no recommend this playset.

There's so much to say about this playset. Let's start with the pros. To begin with, it's beautiful. If you're one of those people that don't want absurdly bright toys and are looking for more an aesthetic, this playset is it, I get so many compliments. I also really love all the elements it has, from physical components to imaginative play and creative aspects that other playsets don't offer (like the tunnel and secret door). It truly has something for everyone and there's something to do in every nook and cranny. Now for the cons. For one, dear God putting it together is a feat. Pay for assembly. Let me repeat myself - PAY FOR ASSEMBLY. It took me almost a week to put this together working many hours a day with the help of various friends and family, though they'll probably ignore my phone calls now. The instructions are relatively easy to follow and the app is helpful, but I wish at least one of the two would notate more specifically how to frame the thing, or rather what specific side to position things. It would tell you that you need to use part A12 (for example) for the frame and three days later when you're attaching the swing set you notice that the board should have been flipped because there is a specific hole to now drill into. Things could have just been more clearly labeled, because I ended up having to jerry-rig the last few steps and drill new holes. I'm guessing most playsets are like this though, so I'm not sure it's specific to this one. Also, it's hella tall. Like I realize it's 3 stories but I guess I didn't realize just how tall it is. My poor neighbors, I can see everything in their back yard now. Speaking of which, it's definitely made for smaller kids. I'm 5'4" and have to duck to get into it and move around. Obviously it's not meant for me but if you're getting it for a taller or heavier child you may want to reconsider. My only other complaint is that the wood is so incredibly soft. You look at a plank sideways and it has a ding. I barely graced one of the legs with the handle of the lawnmower and it now has a huge chunk in it. My son wanted to help me build the playset and if he set his play hammer down too hard it left a mark. Overall I'd do it again but those are just some things to keep in mind for anyone shopping around.

Nice looking swing set. However, I am disappointed with the quality. We purchased in December and my husband and son put it together in February. After a few months, the wood has split in multiple places and has also peeled in a couple places. The wood is pretty soft and is easily nicked. Some of the screws have even broken off. I would have submitted photos but I kept getting an error message saying the operation couldn’t be completed

It took me and my body 14 hours straight to complete. The tip I have is don’t separate all of your pieces. Leave the pieces in the box with the parts list accessible in each box when the instructions call for a part, go to each box and look for that part and pull it out at the time you need it. The only thing I recommend separating is your hardware. The instructions are pretty straightforward. Everything was there. Nothing was missing. I would recommend staining the wood as it’s not gonna hold up in the winter. It’s very soft.

This playground is impressive in size. It took my husband and I about 3 days to assemble. The colors and quality of the wood is much higher quality than ones we’ve used in the past. I gave this product a 4/5 because the main beam above the swings is cracked right down the middle and I worry about how that will hold up against the weather. Our kids are really enjoying it!!

This was one of the worst purchases we have ever made. Most things we get at Sam's club seem to be really good.. well put together.... And as described. This was the cheapest.. broken.. purchase we have ever made. The wood is splitting.. The main support bemis split.. missing screws. We're not even through putting it up. Just taking it out of the package we were appalled. Beware.. Read all of the reviews.. Don't do what we did. This playset is not worth $100 whether alone close to $2,000.

Completed in 23hrs, by myself. I was a little hesitant getting into this project as there were multiple reviews out there about the complexity of the build. The pieces were shipped in a five parcel drop off. I was able to store them in the garage until I could find a weekend to put this together. I downloaded the "Bilt" app and reviewed instructions prior to starting. An important note to follow was organization of the material. This was key when it came time to build, it allowed me to spend less time searching for pieces and more time constructing. Once all the pieces were organized I found it easier for myself to follow the printed instruction booklet and reference the Bilt app when I needed to "pinch and zoom" on certain pieces. The booklet is printed in black and white and the app allows you to see all the colors, this was helpful in discerning material. in this fashion, and working completely alone, it took me two full days to construct. (Day 1, 9a-8p. Day 2, 9a-9p) 23hrs. You begin the build by constructing the door, the ladder then the rock wall. It then has you move on to start the swing set, then construction of the fort base. At the beginning of day two I was ready to lay down flooring of the completed base. Don't be alarmed, you will end up with multiple bags of partial unused hardware. This caused me hesitation in my build but I want everyone to know it is expected. All the pieces fit together really well, pilot holes lined up, and no pieces were broken. The wood is mostly pine with the roof material being cedar. Every now and then, you would get a knotty piece, I was able to work around it as needed. You finish the build with accessories and finally the swings. Hideout Tower is impressively tall, 12ft. My kids will really enjoy this for years to come.