Easy to follow instructions. Had a great time building this. Very rewarding. Family loves it!! Will definitely look into purchasing other backyard discovery items

Paper instructions were very clear (even the ones in French), but app instructions were terrible and did not match the pieces provided. It took 4 people a full day to put this together without issue. It has been two months and the kids love it.

Love the product, very fun set with clear instructions. We didn't realize the wood wasn't treated till half way through building it, so make sure to do that first!

This playground is impressive in size. It took my husband and I about 3 days to assemble. The colors and quality of the wood is much higher quality than ones we’ve used in the past. I gave this product a 4/5 because the main beam above the swings is cracked right down the middle and I worry about how that will hold up against the weather. Our kids are really enjoying it!!

Very disappointed with the quality of this playset. Within just a month or two of installation, multiple pieces of wood developed large cracks and split sections. This wasn't isolated to one board—it occurred throughout several pieces, making it seem like the materials are poor quality and raising serious concerns about durability. We paid for professional assembly, so these concerns are not the result of an installation issue. Even after being professionally assembled, the playset creaks noticeably with my 36-pound child simply climbing and playing on it. It does not feel as solid or well-built as a children's playset should, which raises concerns about its long-term safety and stability. For the amount of money this playset costs, I expected quality materials and a sturdy, reliable structure that would last for years. Instead, we've ended up with a playset showing significant cracking after only a short period of normal use. Based on our experience, I would not recommend this playset.

I purchased a Backyard Discovery Mystic Tower Cedar Swing Set for my grandchildren from Sam's Club, and I paid for assembly services with the purchase. Less than 6 months after it was purchased and assembled, my 2 year-old grandson opened the wooden door on the swing set, and it ripped off, exposing broken wood and visible nails. The play set is no longer usable, as it is unsafe.

Nice looking swing set. However, I am disappointed with the quality. We purchased in December and my husband and son put it together in February. After a few months, the wood has split in multiple places and has also peeled in a couple places. The wood is pretty soft and is easily nicked. Some of the screws have even broken off. I would have submitted photos but I kept getting an error message saying the operation couldn't be completed

Impressive swing set/tower! Our 3 %26 5 year olds love it! We were able to find a certified assembler searching google which was cheaper than using Sam's club as the coordinator. And so happy we did. It took two workers 8 straight hours, with no breaks to assemble it. And they have done hundreds of these. It does say a clear coat is needed to comply with the 5 year warranty terms. We will apply next summer. We opted for a sand base which acts like a giant sandbox. If we can get 5-7 years out of it, it will be money well spent. The Mystic Tower swing set has more character than the plastic lifetime ones but probably wont last as long. My guess is when the kids turn 10 and 12 they will be on to new things.

it's a great playset with room to grow. My 8 year old plays on it every single day. It took my husband and my dad a few days to build it. The delivery was great, the truck driver stuck it in my garage for me. I honestly think it's great quality especially for the price.

A decent swing set for the price, but I deducted stars for the poor installation process. I would recommend that you install the set yourself, (it's not that difficult) or hire a third party on your own to install it for less than what Sam's charges. I ordered the "Assembled" option on line expecting to get some information on the installation process. I went to my local Club to get information on the installer so I could contact them to see what I needed to do to prepare the site. I was told the Club didn't have that information and they directed me to call the Sam's Club 888 number. When I spoke with a representative there, they told me that Sam's does not coordinate the installation and that the manufacturer did the install. I called Backyard Discovery and they said no, they only install the sets they sell and that Sam's contracts with a third party directly for sets sold though Sam's. So I went back to my local club and spoke with another person in Customer Service who gave me the number for Angi's. I called them and they told me that they did not have any information from Sam's regarding my purchase or installation. After another trip to my Club, a supervisor told me that they no longer use Angi's, but she didn't know who the current installer is. About a week later I received a message from AIT, the company Sam's now uses, to tell me that someone would be at the house in two days between 1 and 5pm on a Friday. I called back to see if that was going to be a site inspection or the installation. I was told it would be the installation. I asked what I need to do and the woman at AIT said I didn't need to do anything. On Friday, three men from Go Configure came to do the installation. They told me that someone should have told me that the site should have been prepared and what I needed to do before their arrival. After getting the runaround for over a week I am now faced with doing extra work to remove the grass and put down landscape fabric working around the swing set that has already been installed. Plus I have to install screws that Go Configure missed. Why does no one at Sam's have any idea who the installation company is and what the installation process should be? I am very sorry I did not do the installation myself.