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Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for
Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)
4.2 out of 5 stars
stars258 ratings168 reviews
  1. 5 stars68% (176)
  2. 4 stars10% (27)
  3. 3 stars6% (16)
  4. 2 stars5% (12)
  5. 1 star10% (27)

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Showing 81-90 of 168 reviews
Jul 13, 2025
Mattress
5 out of 5 stars review

Very comfortable

We bought one mattress and found it so comfortable that we bought a second. It has NO faulty construction issues. We bought "medium" firm and it is highly supportive with a quality memory foam on top.

Helpful?56MNVX2X80RL13873050158
reply from Member's Mark Team

Thank you so much for this fantastic 5-star review!

Nov 29, 2024
Lenny
5 out of 5 stars review

Verified Purchase

Great Mattress!

Outstanding Mattress for the price. Just the right amount of firmness but fits snugly embraces all the body's curves. The only problem with this mattress is that you may not want to get out of bed.

Helpful?56MNVX2X80RL13873050158
reply from Performance Sleep Products

Hi Lenny-<br /><br />We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Dec 25, 2024
Bob
5 out of 5 stars review

Verified Purchase

Absolutely Great

This mattress is "Hotel Quality" - very solid, firm construction and heavy! Unfolded quickly after release from the box & plastic wrap! Slept on the floor for several nights before the bedroom suite arrived. As described on the box!

Helpful?56MNVX2X80RL13873050158
Feb 8, 2026
MICHELLE
2 out of 5 stars review

Buyer beware - this mattress is not firm.

If you are looking for a true firm mattress this is not the mattress for you. We’re purchased other memory foam mattresses from Sam’s and have always been very pleased. When it was time for a new mattress I was skeptical of the hybrid mattress but decided to give it a try since one of the options was “firm”. After letting the mattress expand to its full size I was initially pleased with the overall thickness of the mattress. Then I slept on it. I have always had a firm mattress. I would rate this version of this mattress as soft. I verified that my receipt and the box I received all stated that I ordered and received a firm mattress. Unfortunately this will likely wind up being a complete waste of my money and will likely end up in a landfill sooner than expected.

Helpful?56MNVX2X80RL13873050158
Apr 20, 2026
anonymous
2 out of 5 stars review

Stay away from the softer mattress!

The plush mattress is like sleeping on a marshmallow. You totally sink into it. No support whatsoever. And I like a softer mattress. But not this. Also, there is NO reason for it to be 14 inches thick. Making the bed is a nightmare and keeping some expensive deep pocket sheets on it is impossible. Have had the mattress on a guest bed just a few months. Will be putting on the curb for garbage pickup soon.

Helpful?56MNVX2X80RL13873050158
May 2, 2026
Tami
4 out of 5 stars review

love the mattress but 4 stars because the cover is so slick we actually removed it to get the sheets to stay on. sams find a less slippery cover! i would buy again knowing i would be replacing the cover instead of trying to make it work as is. still very affordable.

Helpful?56MNVX2X80RL13873050158
May 20, 2025
Michelle
4 out of 5 stars review

Verified Purchase

Perfect Bed

Great bed, but it's perfect right now. . .hope it stays that way.

Helpful?56MNVX2X80RL13873050158
Sep 15, 2025
CH4
5 out of 5 stars review

Verified Purchase

Awesomen

Very comfortable mattress

Helpful?56MNVX2X80RL13873050158
Sep 22, 2025
Angie
5 out of 5 stars review

Verified Purchase

Worth it.

Worth it.

Helpful?56MNVX2X80RL13873050158
Jul 13, 2025
Harri
5 out of 5 stars review

Superb mattress

Purchased the KS Firm and couldnt be happier. It molds perfectly to your body and offers excellent support. Cooling layer is really effective. I was worried about the memory foam being too hot for me but I really didnt need to worry at all. I will certainly be buying these for my other beds.

Helpful?56MNVX2X80RL13873050158
reply from Member's Mark Team

We're so glad you are happy with the cooling comfort of our mattress, Harri! Thank you for the 5-star recommendation!