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Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for
Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)
4 out of 5 stars
stars
330 ratings223 reviews
  1. 5 stars63% (208)
  2. 4 stars10% (32)
  3. 3 stars8% (25)
  4. 2 stars5% (16)
  5. 1 star15% (49)
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Showing 31-40 of 223 reviews
Sep 4, 2024
Reviewer name: Jon
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

XL Twin Pair

We bought two of the XL Twin size to replace our King size mattress, and use them on a pair of matching adjustable bases. We’ve only had them a couple of weeks, but so far we're both happy with them! This 14" thich mattress works well with the adjustable base, though a thinner mattress might work better.

Helpful?30AH1NYCYB8Y13873050158
reply from Performance Sleep Products

Hi Jon - We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Aug 31, 2024
Reviewer name: Ms D
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Get this mattress

This bed is a god sent from the moment I set it up and I slept in it that evening I have been able to sleep soundly. I have a few medical problems where I could not get comfortable sleep on any mattresses I was beginning to give up hope. I saw this frame and mattress in Sam’s Club and decided to give it a try. It also helped that it was on sale . when I tell you I haven’t slept as good in over three years it’s not a lie, came changer. get it today

Helpful?30AH1NYCYB8Y13873050158
reply from Performance Sleep Products

Hi Ms D- We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Feb 15, 2026
Reviewer name: Kathryn
2 out of 5 stars
2 out of 5 stars review

Uncomfortable

I really wanted to like this mattress, but unfortunately it was not very comfortable. Biggest thing is that it retained heat and it kept me burning up throughout the night. Thankfully Sam’s Club has a great return policy and was able to help me return the mattress. So, I appreciate that!

Helpful?30AH1NYCYB8Y13873050158
May 4, 2026
Reviewer name: Bibi
5 out of 5 stars
5 out of 5 stars review

Its a dream

Best nights sleep i have had in such a long time. This mattress is plush, so comfortable, its perfect for me. Its thick perfect firmness for my confront level. Its high which is great. I don't like thin mattresses. Great quality. Its expands very fast and adjust. This is an awesome matress. Its memory foam 5". Its great for my back. It has cooling technology. Its just amazing. We love it.

Incentivized Review
Helpful?30AH1NYCYB8Y13873050158
Apr 16, 2026
Reviewer name: Chris
5 out of 5 stars
5 out of 5 stars review

Great hybrid mattress

This is a high quality mattress that is around half the cost of a name brand mattress of a similar type. It does give you a cooling effect as well as sufficient support to get a good night's sleep. I'm very happy I purchased this mattress, because it checks all the boxes of comfort and stability for a product of this type. It takes around a day to expand after you take it out of the wrapper, and I like the feel of the fabric that encases the mattress. Very good purchase. Highly recommend it.

Incentivized Review
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Apr 20, 2026
Reviewer name: Michelle K
5 out of 5 stars
5 out of 5 stars review

Amazing Mattress!

We have the Member's Mark Hotel Premier 14” Hybrid Mattress in king and medium firmness. The coils provide conforming support and motion reduction making it a great option for couples. The memory foam layer makes it so comfortable. The gel technology pulls the heat away from the body which helps regulate temperature as we sleep. We absolutely love this mattress!

Incentivized Review
Helpful?30AH1NYCYB8Y13873050158
Apr 16, 2026
Reviewer name: KHall89
5 out of 5 stars
5 out of 5 stars review

Amazing Mattress

This mattress is AMAZING! It is medium firm and I was a little skeptical at first because I typically only buy firm. It was easy to unfold. I loved it came wrapped twice with plastic so it doesn't just fly open as soon as you start to unpack it. The mattress is plush and you would think you are going to sink in but when you lay on it, it hugs your body. It provides so much support and is extremely comfortable. This is an absolute must buy. It is definitely a 10/10

Incentivized Review
Helpful?30AH1NYCYB8Y13873050158
Mar 2, 2025
Reviewer name: Mindy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Loving our new mattress

We were sceptical about a bed in a box but our sleep number got damaged so we found ourselves needing a mattress in a hurry in a Sunday so we ran to Sam’s and got this one to try until we could get a “good” one later. To our surprise, the mattress is super comfortable. We’ve had it two weeks now and we both love it. No tegrets.

Helpful?30AH1NYCYB8Y13873050158
reply from Performance Sleep Products

Hi Mindy, thank you for your great feedback. We are so excited that you are enjoying your new mattress, and we love it too! The product was designed to offer superior quality using high end materials for a great price. Sleep well!

Apr 14, 2026
Reviewer name: OCD help
5 out of 5 stars
5 out of 5 stars review

So comfortable!!

You guys this mattress is like sleeping on a cloud. It keeps me cool it's soft yet firm in someplace. It's just like what my back needs very easy to get out of the box. The box was a little crushed when it came to my house, but other than that, everything was in tapped very easy set up and so very comfortable!!! I'll probably end up having to upgrade my children children's beds to this brand

Incentivized Review
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Apr 15, 2026
Reviewer name: Sam
4 out of 5 stars
4 out of 5 stars review

Like sleeping on a cloud!

This mattress was delivered in a beat up box but the product was still tightly rolled and unaffected by the box abuse. It was extremely heavy and definitely needed 2 people to pull it out of the box and unwrap it in place. Upon removing the 2 layers of wrap, the mattress instantly inflated. The instructions say it could take 72 hours. While i did sleep on it that first night, i think that it got a little more comfortable the 2nd and 3rd nights. The mattress itself is quite comfortable. Very soft, but still somewhat firm. My biggest complaint is that the mattress is soooo slippery the sheets won't stay on! I have deep pocket sheets and every time I move slightly, the sheet bunches up and pops off the corner of the mattress. I tried putting a mattress protector in between the mattress and sheet. That only resulted in the mattress and the protector bunching up and popping off the corner! I hype to find a solution but in the meantime, it's quite frustrating.

Incentivized Review
Helpful?30AH1NYCYB8Y13873050158