Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for
Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)
4 out of 5 stars
stars
330 ratings223 reviews
  1. 5 stars63% (208)
  2. 4 stars10% (32)
  3. 3 stars8% (25)
  4. 2 stars5% (16)
  5. 1 star15% (49)
Sort by |
Showing 201-210 of 223 reviews
Aug 6, 2025
Reviewer name: Victor
5 out of 5 stars
5 out of 5 stars review

This is equivalent to the expensive "name brand" mattresses out there at mattress stores. I will never go back to a mattress store. It was easy out of the box unroll let expand for 48 hours. It's a 2 person job. I was told by chiropractor to always go firm bc you can make it softer. You can't do the opposite. It's been 5 months, and just sleep like a baby. not too hot or colder. The Sams club performance sheets are great, too.

Helpful?30AH1NYCYB8Y13873050158
Oct 6, 2025
Reviewer name: ATC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Heavy but great quality

Bring a buddy to lift with you as it is heavy. But install is very easy.

Helpful?30AH1NYCYB8Y13873050158
Dec 7, 2024
Reviewer name: BC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Mattress

Love this mattress, we bought the medium and it’s a bit harder than expected, would recommend

Helpful?30AH1NYCYB8Y13873050158
reply from Performance Sleep Products

Hi BC - We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Sep 15, 2025
Reviewer name: CH4
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesomen

Very comfortable mattress

Helpful?30AH1NYCYB8Y13873050158
Sep 20, 2025
Reviewer name: Jorge
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice

Great mattress for a great price

Helpful?30AH1NYCYB8Y13873050158
Sep 25, 2025
Reviewer name: HankSA
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable. This was just right for a good night

Comfortable. This was just right for a good night's rest. We love our new mattress.

Helpful?30AH1NYCYB8Y13873050158
Oct 14, 2024
Reviewer name: Dabo
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Matters's firmness' rating

did not find information on the mattress stating if it was med or firm mattress, ordered firm

Helpful?30AH1NYCYB8Y13873050158
May 20, 2025
Reviewer name: Michelle
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Perfect Bed

Great bed, but it's perfect right now. . .hope it stays that way.

Helpful?30AH1NYCYB8Y13873050158
Feb 11, 2026
Reviewer name: RK
3 out of 5 stars
3 out of 5 stars review

Oder

Bought this 5 weeks ago and the oder still hasn't gone away.

Helpful?30AH1NYCYB8Y13873050158
Jun 6, 2025
Reviewer name: CW
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

To Soft

Returning this as soon as my new one arrives….this is not a good mattress for a bad back or neck. It is to soft for me.

Helpful?30AH1NYCYB8Y13873050158
reply from Member's Mark Team

We are sorry to learn the mattress is too soft for you, CW. Please know you can return or exchange the mattress with the Member's Mark 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 if you need assistance.