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Customer reviews for SAMSUNG 75" Class DU7200 Series 4K Smart TV for
SAMSUNG 75" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars1,119 ratings1,016 reviews
  1. 5 stars62% (692)
  2. 4 stars19% (214)
  3. 3 stars9% (97)
  4. 2 stars5% (54)
  5. 1 star6% (62)

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Showing 701-710 of 1,016 reviews
Apr 26, 2025
My new toy
5 out of 5 stars review

Samsung 70" class crystal TV

I've had the TV for a month now and it is great couldn't beet the price setup was a breeze the picture is unbelievable highly recommend samsung TV's

Review from Samsung US
Helpful?5FRN1844BKE813872250918
Feb 6, 2025
Samsungno
1 out of 5 stars review

Won’t work

Tv won’t turn on after 2 weeks of use. The screen won’t work and it’s glitching and making weird noises and is now black

Review from Samsung US
Helpful?5FRN1844BKE813872250918
reply from Samsung Advisor

Hi Samsungno, Thank you for reaching out to us regarding the issues you are having with your TV. If your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Please try these troubleshooting steps for your blank screen issue: 1. Press the Home button on the remote. If the menu appears, the TV is powered on but is either not on the correct source or not receiving a signal. If the menu does not appear, the TV may be having power issues. Check the red standby light, a little red light at the edge of the TV that you aim the remote at. In normal use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power). 2. Confirm that the TV is set to the same source as the external device. For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1. If the TV is set to the correct source, but there is still no image, unplug and reconnect the AV connections one cable at a time from both ends of each cable. If there's any damage to the cable, it will need to be replaced. After reconnecting the external device, please turn it off and back on. 3. Test the HDMI cable. The test is designed for HDMI cords less than 6 feet long and may not give accurate results on longer cords. To perform the test, make sure the TV's source is still on the HDMI setting for the cable you want to test, and then navigate to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test. If the test says the cable is bad, replace the cable. Service is not required. 4. Test different external devices. The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port. If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it. The TV will need service if the issue persists after these steps. Please contact us so that we can better investigate your issue and assist you with a solution or replacement. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 20, 2025
Samsung fan
5 out of 5 stars review

awesome smart tv

I bought this Samsung 50 in 4 months ago, the picture quality is great, I like this product so much I bought a Samsung sound bar to go with it.

Review from Samsung US
Helpful?5FRN1844BKE813872250918
May 5, 2025
steve f
5 out of 5 stars review

Great Deal

Awesome deal although it isn't uhd it still has a great picture and sound.It fills up my wall perfectly.

Review from Samsung US
Helpful?5FRN1844BKE813872250918
May 20, 2025
NADA
4 out of 5 stars review

Reasonable person

I love my Samsung television, but the silly thing comes back on about 30 seconds every night after I shut it off?? Why is that?

Review from Samsung US
Helpful?5FRN1844BKE813872250918
Mar 5, 2025
Big D
3 out of 5 stars review

Not very happy

Picture quality is not very clear. Remote control works intermittently. Difficult to operate. TV is going back.

Review from Samsung US
Helpful?5FRN1844BKE813872250918
reply from Samsung Advisor

Hi Big D, Thank you for sharing your thoughts on your DU7200 TV. The TV will upscale any content sent to it as best as possible. The closer your content is to 4K, the better the image will look on the screen. Here are some tips to help improve picture clarity: 1) HDMI cables are recommended for optimal HD viewing. 2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box. 3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD. 4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > All Settings> Picture > Expert Settings 5) Choose a Picture Mode by going to Settings > All Settings> Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. 6) For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings. Regarding your remote, first, please remove the batteries from your remote, and then hold the Power button for eight seconds to reset the remote. Then, reinsert the batteries and try to use the remote again. Next, Check if the remote is sending an IR signal. Take either a digital camera or use the camera on your phone or tablet. Point the remote at the camera, and then press and hold the Power button on the remote. As you hold the button down, look at the camera's screen. If the remote is sending an IR signal, you will see a colored light coming from the remote control. If you do not see the IR light, replace the batteries with fresh ones and try again. If you still do not see the IR light, then replace the remote. Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Dec 27, 2024
Noodle
5 out of 5 stars review

Picture Quality

[This review was collected as part of a promotion.] We use daily for local news, various channels and streaming. Quality of picture is always great.

Review from Samsung US
Helpful?5FRN1844BKE813872250918
Feb 5, 2025
what for
1 out of 5 stars review

poor quality

this tv is worthless. can not get the pic to get lighter. the answer from samsung is get a more expensive one.

Review from Samsung US
Helpful?5FRN1844BKE813872250918
reply from Samsung Advisor

Hi there, It’s unfortunate to hear you’re not fully satisfied with the brightness of your DU7200 TV’s picture. Please know that we are here to help you. First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update. Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings. For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > All Settings> Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > All Settings> General > Eco Solution> Power Saving Mode. I hope this helps to improve your picture. Should you need further assistance, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Mar 7, 2025
DeeDee
5 out of 5 stars review

Best for bargain and quality

easy to program great price, beautiful picture, and tons of free streaming channels you can’t beat it

Review from Samsung US
Helpful?5FRN1844BKE813872250918
Apr 19, 2025
Natmn2025
5 out of 5 stars review

Great quality and features

I bought this this past year and the quality is awesome. Great sound and picture quality. Im impressed

Review from Samsung US
Helpful?5FRN1844BKE813872250918