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Customer reviews for Petkit Eversweet 3 Pro Water Fountain for
Petkit Eversweet 3 Pro Water Fountain
4.2 out of 5 stars
stars
80 ratings55 reviews
  1. 5 stars58% (46)
  2. 4 stars19% (15)
  3. 3 stars15% (12)
  4. 2 stars4% (3)
  5. 1 star5% (4)

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Showing 1-10 of 55 reviews
Jan 29, 2024
Reviewer name: Daniel Negrelli
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent

Very happy, the unit is silent, only hear the water bubble after activating from sleep mode. It's easy to clean and the app works great. I highly recommend. I replaced a unit from Petsmart that was plastic and loud. It had inaccessible corners for cleaning, the hard water stained the plastic yellow even with frequent cleaning. This is exactly what I wanted, PETKIT is easy to clean and is great for my Shih-Tzu. He's drinking a ton more water so I think UV is helping keep clean.

Review from Petkit
Helpful?72WR8GM8F8ZT13872100918
Dec 14, 2023
Reviewer name: Eric C
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome fountain for keeping water fresh and encouraging cats to drink!

My vet recommended that I get a pet fountain for my older (13 y/o) cat, who doesn't always hydrate well. This fountain helps keep the water fresh even in the warmer temperatures we have here in Florida, and was a breeze to set up and configure. I love that it lets me know how often the water has recirculated and when to change the filters. 5/5!

Review from Petkit
Helpful?72WR8GM8F8ZT13872100918
Dec 14, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The Best

This is by far the best water fountain I have ever owned. Brilliantly designed from top to bottom, making it wonderfully easy to clean and refill. While I still go through the cleaning process, between the filter placement and the UVC pump, it doesn't even appear to need it. No build up of bioslime. When it is completely level I can't even hear a sound. Smart operation doubles the the life span of the filter without sacrificing cleanliness. I love this so much I can't stop touting it and recommending it to my friends.

Review from Petkit
Helpful?72WR8GM8F8ZT13872100918
Oct 11, 2024
Reviewer name: Jblilbear
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Not truly wireless but still worthwhile

Just the motor is wireless. The fountain requires electricity to run. But I like the app features. You can set the frequency of how long it’s running through the filter and how long to pause. That will save on filter replacements and power consumption. Water stays still in a pool on top when it isn’t running. It’s very easy to clean. I also have a Catit flower fountain and this one is better to clean.

Helpful?72WR8GM8F8ZT13872100918
May 3, 2024
Reviewer name: Glyter
4 out of 5 stars
4 out of 5 stars review

Great Item/Poor Setup Directions

I absolutely love this pet water fountain. I have a miniature dachshund who typically drinks her water too fast and ends up choking. This water fountain helps slow her drinking because it’s shallow on top. I love that this water fountain holds a lot of water so I don’t have to continuously refill it. The only problem I had with this water fountain is that the QR codes with in the instructions didn’t work. Since these QR codes didn’t work, it led me to guess how to set this item up properly. Overall, I had a pretty great experience with the per water fountain and would recommend it to others.

Helpful?72WR8GM8F8ZT13872100918
Nov 7, 2023
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Overall good, but had troubles getting cats to use it

I was initially drawn to this water system due to it's capacity and better filtration system compared to the system I had before. Overall very impressed with the function and ease of use of this system. The one place I had issues was how I introduced my cats to it. Their previous pump was mostly stainless and had a constant pump. When I introduced this, I had it in Smart Mode (my mistake) and one cat was super hesitant, the other was hissing up a storm. Tried a few introduction techniques and the first cat started drinking some the first night but the other couldn't get near it. Tried turning the pump off for a few days with no luck. Had to set out additional water for him in the mean time and gave him a break from it. I was able to finally get him to approach it by leaving the pump on full time though because I guess that is more to what he was used to with the old one. He still hisses at it occasionally but is drinking a normal amount now. After I get through the first month, I will try doing smart mode again, hopefully with more success. Overall, I do love the system. The only thing I would change is maybe have the top dish be stainless as well.

Review from Petkit
Helpful?72WR8GM8F8ZT13872100918
Jul 7, 2024
Reviewer name: Melena
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Wouldnt buy again

Full features not available unless you buy other devices. App is confusing due to the demos showing first and app only tells you how much filter is left which is ok but i would prefer knowing when water level is low.

Helpful?72WR8GM8F8ZT13872100918
reply from Petkit Team

Thank you for your feedback on the Petkit Eversweet 3 Pro Smart Pet Water Fountain. The Eversweet 3 Pro features Bluetooth, enabling pairing with other WiFi-enabled Petkit devices for additional functionality. It also provides a low water level alert when the water drops too low for the pump to operate. If you need any help with the app or have questions about the features, please feel free to contact our customer service team support@petkit.com. We’re here to ensure you get the most out of your Petkit experience. Thank you.

Mar 25, 2024
Reviewer name: Shay N
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Works well, easy setup

Only had the water fountain installed for a week and so far it was smooth sailing. Kitties were very suspicious of the new device but it didn't take long before they got acquaint with it. The stars deducted are for: 1. a very important feature that I assumed is a no brainer to have but is missing, which is a water level indicator. There is no way of knowing how much water left in the tank. 2. Device shows the device as disconnected very often, although data is updated and no real issues with the other Petkit device I have next to it.

Review from Petkit
Helpful?72WR8GM8F8ZT13872100918
Jan 14, 2024
Reviewer name: Ling Xing
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

It's ok

It's a nice little fountain, love the completely wireless feature and it's very quiet. however I wish it's a bit larger, right now I basically have to refill it every 2.5 days, wish it's got the capacity to last a week, maybe a modular expansion tank would be nice. Also bought it with the yumshare but turns out yumshare feeder cannot act as a bluetooth relay even though it's got bluetooth and wifi... so right now I can only use eversweet over bluetooth :(

Review from Petkit
Helpful?72WR8GM8F8ZT13872100918
May 20, 2024
Reviewer name: Darren
2 out of 5 stars
2 out of 5 stars review

Not that great.

Does not come with a USB power adapter. The cord it comes with is only 4ft long. Sam's doesn't sell the filter so you will have to find them elsewhere and pay full price. If they do it doesn't show up when searching for Eversweet. Not all the parts, water touches are stainless steel so it will get slimy quickly.

Helpful?72WR8GM8F8ZT13872100918
reply from Petkit Team

Thank you for sharing your feedback! We're committed to reducing our environmental footprint, which is why we've chosen not to include a USB power adapter with our products.For replacement filters, we're happy to share that Sam's Club offers them online at a special discounted rate for members. You can find more details through this link:https://www.samsclub.com/p/petkit-replacement-filters-5-pack/P990332705?xid=plp_product_5