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Customer reviews for Philips 32" Class 6500 Series LED Smart TV for
Philips 32" Class 6500 Series LED Smart TV
4.6 out of 5 stars
stars
345 ratings179 reviews
  1. 5 stars80% (275)
  2. 4 stars10% (35)
  3. 3 stars4% (15)
  4. 2 stars3% (9)
  5. 1 star3% (11)

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Showing 1-10 of 179 reviews
Jul 26, 2026
Reviewer name: NKS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good value, good quality picture and sound

IF you wanta simple and cheap smart tv, this has roku built in. Very easy to use. I especially like the 100x100 VESA mount. Can use a monitor ount for this. Most 32 inch tvs have the larger 200x200 vesa mount. I recommend this.

Review from walmart.com
Helpful?3RHIYBNOI0ON13871921567
Jan 6, 2024
Reviewer name: TaxDon
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

works great!

[This review was collected as part of a promotion.] This is my 2nd Phillips smart TV. Easy to set up. Picture is very clear. This one replaces my first Philips as my computer monitor. Love the 32" computer monitor. First one is still working great and has moved to be used as my smart TV.

Review from philips.com
Helpful?3RHIYBNOI0ON13871921567
Jun 25, 2026
Reviewer name: Tim2
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Not Standard TV Channel Access

Like there picture. Disappointed in the way TV channels have to be accessed. There is no way to ley the channel number for direct access.

Review from walmart.com
Helpful?3RHIYBNOI0ON13871921567
Jul 10, 2026
Reviewer name: Richard
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Easy set up but subpar picture

I ended up returning this television. No matter what settings I tried the picture was just too dark and the colors were not bright my 11-year-old 28" Vizio TV actually had a better picture. So I will keep trying to find the right bedroom TV. I do love the Roku integration it really worked quickly and was a breeze to set up on this TV. I just wish the picture would have been brighter and richer.

Review from walmart.com
Helpful?3RHIYBNOI0ON13871921567
May 3, 2024
Reviewer name: ttaylor91010
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Online purchase experience

When I decided to purchase this Phillips 32 inch Roku TV, I was confronted with whether this item was ONLY available online. So after ordering it, a was directed to pick up the order after 7 p.m. I showed up at 7:45 p.m. I followed the procedure, yet was ignored and the store was about to CLOSE. After a bit of an argument, I was given the item I ordered and paid for. I then asked if I could have gone into the store and bought it directly. I was told YES. Do not bother ordering the item ONLINE. BETTER to purchase it in PERSON.

Helpful?3RHIYBNOI0ON13871921567
Dec 19, 2023
Reviewer name: Henreida
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

This is my first Phillips TV

[This review was collected as part of a promotion.] Have enjoyed. The works fine, but only problem is I am unable to hook up speakers for the front of TV and not use the one on the TV. Even earphones don't work. Tried calling to receive help and could not get anyone to give me any help.

Review from philips.com
Helpful?3RHIYBNOI0ON13871921567
Jan 7, 2024
Reviewer name: You got me
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

YOU GET WHAT YOU PAY FOR. HA

This Philips 32” was on sale, inexpensive and now I know why. The picture quality is marginal, but the sound is horrific. It sounds like a miniature radio. The processor also appears to have issues. On occasion it will sequence through and I have to turn it off to allow it to reboot. You get what you pay for

Helpful?3RHIYBNOI0ON13871921567
reply from ProductExpert

Hi there You, thank you for reaching out to us. We're sorry to hear you're having these issues with your television. We do want to get these problems straightened out for you, and your television does have a one year warranty based on the date of purchase. This being the case, we hope you'll reach out to us for further assistance at 866-309-5962. We hope to hear from you soon!

Jan 23, 2024
Reviewer name: Arlen
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Poor Picture Quality-Poor Channel Choosing Feature

Returned. We have 10 year old TVs with better picture quality. Roku didn't allow to punch in channel numbers for our antenna channels, and no standard "go-back" and info features. Just an excessively long scrolling channel search.

Helpful?3RHIYBNOI0ON13871921567
reply from ProductExpert

Dear Arlen, Philips strives to provide the best product experience to all our customers. We are sorry to hear about your unfortunate experience. Please call the Philips Customer Care team at 1-866-309-5962 if further assistance is needed.

Nov 26, 2024
Reviewer name: YoullThankMeLater
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Washed out colors

I knew the 1080p resolution wasn’t going to be the best, but I was shocked by the dull, washed-out, colors. All color in every video and still screen looks like it has a translucent film over it. I’ll play around with the video settings, but I shouldn’t have to, to this degree, on a brand new TV. While I’m familiar with Roku streaming devices, this is my first, AND LAST, Roku TV. The ad-laden Home Screen is too much for me, and from what I hear, it’s going to get worse with video and audio added to banner ads, and Roku ads invading your screen when you pause a movie played from your own DVD/Blu-Ray player. It’s diabolical, and I will not support Roku any longer because of it. Mostly, I needed something cheap and simple for the guest room when my mum stays over. This will do because she’s already familiar with Roku and has very low standards. I wouldn’t buy it again and I wouldn’t recommend it.

Helpful?3RHIYBNOI0ON13871921567
Feb 6, 2024
Reviewer name: Rick
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Good luck if you need customer service

Remote would not work properly. Called Phillips customer service and spent what seemed like hours on the phone over the course of two days. Absolutely zero help towards a resolution. The rep had no idea what she was talking about. She refused to let me speak to a supervisor or another rep who may know the product since she had no clue. Instead of simply sending a new remote, they wanted pictures of the tv, receipt and serial #. Sent the pics which they said they couldn’t accept. Resent the pics and they rejected one of them. I called again and was told that the pics had to be sent from a desktop computer. In other words, they were just giving me the runaround. I finally threw in the towel and returned the tv.

Helpful?3RHIYBNOI0ON13871921567
reply from ProductExpert

Hi there Rick, thank you for reaching out to us. We're sorry to hear you had this experience with your television remote. Our agents did need the pictures on file to update your warranty in our system. If you needed help in the future you can reach us at 866-309-5962.